Reviews of Thomson Paediatric Centre - Punggol (康盛儿科诊所) (Waterway Point) by Dr Kenneth Chua Yong Yeow. (Acupuncture Clinic) - Singapore (Singapore).

Thomson Paediatric Centre - Punggol (康盛儿科诊所) (Waterway Point) by Dr Kenneth Chua Yong Yeow

281 Customer reviews

99 User comments

Acupuncture clinic

Pediatrician

Child health care center

Doctor

Emergency care physician

Pediatric clinic

Specialized clinic

Walk-in clinic

83 Punggol Central, #02-28 Waterway Point, Singapore 828761

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Information about Thomson Paediatric Centre - Punggol (康盛儿科诊所) (Waterway Point) by Dr Kenneth Chua Yong Yeow (Acupuncture clinic - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Thomson Paediatric Centre - Punggol (康盛儿科诊所) (Waterway Point) by Dr Kenneth Chua Yong Yeow

A.

Dr Kenneth and his team are amazing! I always bring my kids to see him if possible. Dr Kenneth is warm, kind, patient, gentle to kids, very experienced and skilled. He have a way to handle kids. He will explain to parent very detailed and patiently. You don’t feel the rush. His team of nurses are nice and helpful too. Because Punggol is a place with many young families and with Dr Kenneth’s popularity in here, there will always be a wait to see him, as expected, and his team is dealing with it as best as they can. Some parents do need to understand there is a maximum numbers of patient a clinic can see. The staffs and doctor need lunch and they need to end work too. They can’t open the whole day and do have their own family to be with. If really emergency there is option like A&E open 24hr. I’m a healthcare worker as well I understand the difficulties. Thanks for the hard work Dr Kenneth and team! 👍🏻

D.

Friendly doctor who is always welcoming us with a big smile. His medications always work for our little one. His nurses are always helpful and friendly too!

C.

I love Dr kenneth Chua alot!!! He is the best paed by far after visiting multiple paed and his medicine works the best for my child. 1-2 days will recover. When go to some other paed / general practitioner prescribe wrong med for my kids 2 weeks also never recover :( Will always come back to this doc for both my kids.

S. C.

Our kids have been seeing Dr Kenneth for years. He is patient, super friendly, explains conditions clearly and very good with kids! My kids love to go to him for stickers. Charges are reasonable for PD as compared to other PDs in Punggol. The staff at front desks are all very nice, kind, friendly, helpful and efficient. I remembered once my son puked and dirtied his clothes and I didn't have an extra shirt. One of the staff gave me a new t-shirt that she had bought for her own daughter. Wanted to pay her back but she refused to accept. Highly recommended and best PD in Punggol area!

K. W. S.

The service that I receive from Thomson Paediatric Centre (Punggol) is excellent. Dr Kenneth is very friendly and he is always ensuring that my kid is well taken care of. Really recommended.

D. T.

Have been visiting Dr Kenneth for 6 years. Every visit is a pleasure. Doctor Kenneth is forever friendly and professional handling my child and his nurses are kind and gentle even though the clinic is always pack due to the good services. Dr Kenneth team is always my first choice of paediatrics clinic if my kids require medical attention.

E. T.

Kenneth Chua is very patient and knowledgeable PD. The clinic has systemic queues system. Hence can just come down when is your turn. Highly recommended to parents who looking for good PD .

J. C.

Dr Chua is friendly, positive, and knowledgeable. His notes on my baby are personal and detailed (even how to pronounce her name). His front desk staff have been very pleasant and accommodating. When I was researching local pediatrician options they were one of the very few who picked up the phone and could answer all my questions. The only downside is that there still tends to be a bit of a wait even with an appointment (15-20 minutes, in my experience).

K. L.

Dr Kenneth and his team are amazing- Dr Kenneth is warm, kind, patient, gentle to kids, very experienced and skilled, and frankly the nicest doctor we know. His team of nurses are nice and helpful too. Because of Dr Kenneth’s popularity in Punggol- a place with many young families, there will always be a wait to see him, as expected, and his team is dealing with it as best as they can. Sad to see negative reviews from impatient parents- manage your expectations; if you’re going to see a good and popular paediatrician in Punggol, you should expect to wait. Thanks Dr Kenneth and team!

J. Y.

Dr Kenneth Chua is very detailed and answers our questions meticulously. He is also very gentle with my toddler.

E. L.

Dr Kenneth has been very patient as always, explaining to me on my son’s infection, what to look out for should it worsen. He never show any signs of rushing through the consultation and gives patiently answers all my queries. Thank you for your kind attention!

J. Y.

With the festive long weekend just over, the queue today was very long and clearly the clinic was overwhelmed. They even had to turn people away as the waiting time was > 4hrs. Brought my toddler coz she was wheezing and hyperventilating earlier today and we were the last few in the queue. However, Alice the staff nurse was super kind and experienced having seen my child’s symptoms, took the initiative to arrange for my daughter to be pushed up on the patient prioritization list for the doctor to attend to her. The doctor was also very patient and took the time to understand my kid’s medical history and allowed me to ask questions and clarified them. I had a pleasant experience overall. Thank you, especially to Alice for her help. Grateful!

E. E.

Well deserved 5 star for Dr Kenneth and team. My baby used to be seeing PD at TMC, but due to distance, we choosen Waterway Point although it's not very near to us still, but Thomson is a trusted PD and especially Dr Kenneth. Medicine given resolved my little one reflux issue. Dr Kenneth respected us by asking our preference if we will like to give medicine. My hubby called in early in the morning when they open to "book appointment" / "take queue number". Waiting time is reasonable given that Dr Kenneth really look into detail in every patient. I don't know where the bad reviews come from, are those people simply self-centered? To the who complain about they stop giving queue number before their closure: Even polyclinic also stop using number in the morning slot if the queue is too long. To those who complain about the waiting time: If a doctor anyhow chop chop see your child 5mins settle, will you complain again? Do you want a doctor who is patient, thorough and detailed? Or just want a speedy consultation time?

D. K.

Our go to doctor for both our kids for the last 4 years. Always very patient and friendly each visit. Our kids love him and medication provided works.

V. X.

Dr Kenneth is a favourite for both my kids! He is patient to answer my questions and always spends time connecting with my child, making examinations easy. Thank you Doctor!!

Y. T. J.

Dr Kenneth Chua and his team of nurses are very friendly. He is very patient and reassuring when explaining what your kid's sickness is. He is also a very engaging and friendly doctor towards the kids!

A. G.

Good doctor is always very popular and that is the reason why it is difficult to get a walk in time slot for consultation. My kid has been seeing Dr Chua in Thomson PD clinic in WWP for years and he is the go to person whenever my kid is sick. Primarily for the fact that we trust his medical expertise and professionalism. And being a friendly and approachable doctor even puts our mind at ease when we bring our kid to see him. Thank you to Dr Chua and the clinic assistants for taking care of my kid’s health.

C. D. X.

Dr Chua and his great team of staff always has the best interest for the patient. Dr Chua is attentive and showed geninue care and concern for his little patients. His staff is always efficient and friendly. Not always a fan of visiting a Doc but Dr Chua will be my choice when there is a need to do so.

J. M. P.

Dr Kenneth Chua is a very caring and approachable doctor. He checks my daugther so well every check ups and answers our questions thoroughly, explaining it in details.

P. V. V.

Punggol branch has alway been a sold out queue. The doctor so good, you'll have a hard time getting a slot. It's like getting a collectible at Mcdonalds. Queue at 7, get slot at 12. Good thing thisnis changing to online booking on June 2023. Good admins and well cleaned clinic. Overall, doc Chua alone is worth enough of the waiting. He's like a magician that every kid wants to engage in a party. Well recommended.

R. I.

I would like to give my special thanks to Mas of Thomson Pd at WWP ! And of course , Doctor Kenneth whom is ever so patient when dealing with my 3 year old twin girls. Recently ,one of my daughters was down with fever and I was not able to book an e appt via whitecoat with doctor kenneth as he was fully booked. I did not wish to do walk in because my daughter is already sick and we do not wish for her to be expose further germs and viruses. With screaming and crying kids at the background , Mas was so patient with me and she took her time to explain to me ways to lower down my child’s fever and the system in taking inbruprofen and paracetamol , I was very embarrassed to take up her time but she was so kind ! She spoke to me sincerely and she really did her best to help me understand my situation and to assist me ! She really doesn’t need to but she did it so well ! My heart was touched by her genuine kindness and helpfulness. Three cheers for Doctor Kenneth and his team !

S. R.

Of all the PDs i have been to, this is the best ive been to so far. Dr Kenneth does thorough checking despite of my twins' screams and wails and answers to my questions. The nurses are very friendly, and patient in dealing with kids. Just that the wait is long if you walk in after the opening hours. (just like normal retail, more customers means good service). Will advise to q up outside the clinic around 20-30 mins before the opening hours, and the waiting time won't be that long.

I. L.

At the moment you step into the clinic it was plenty of kids with worried parents, and this was only 8.30am when they opened, people were already queuing up since 7am. Registration to seeing the Doctor was very efficient, the nurse will take baby temperature and weight before seeing the doctor and they even offer to call 30mins before the your turn is up without you having to wait at the clinic. (which is a nice gesture) Dr Kenneth has a very nice attitude and is also great with kids and very gentle, he took time to explain the symptoms of our baby, and checked and ensure everything in detail. I would recommend any parents to come to Thomson Paediatric here at Punggol. Just that there should be more seats for parents and kids to wait, since there will be a long waiting time.

J. H.

Best PD in North East of Singapore! Friendly to kids but remain very professional and detail. Dr Kenneth Chua is highly recommended for kids around North East area!

M. K.

Dr Kenneth is very friendly with my 2 children and they enjoy their doctor visits. Nurses are also very helpful too!

Y. Y. O.

Dr Kenneth is very warm and friendly. Esp when handling my two kids when they are grumpy sick. My kids say hello Dr Kenneth! Thank you.

K. K.

Dr Chua is always patient and thorough with his review. Explained the condition with us to make us feel assure.

G. L.

My favourite PD so far. Dr Kenneth is assuring and gives professional advises. I have strong faith in his and his team.

a. s.

Doctor and nurse and very good and information efficently . Good service

A. T.

Dr Chua is a very caring & gentle, he communicates patiently & actively with my child, Thank you Dr Chua!

P. S.

I have been going to this clinic for both my kids and have found the doctor to be very knowledgeable and good with kids. There is generally a long queue of anxious parents so do account for waiting time when rushing in for a quick checkup of your child.

H. B. W.

Dr Kenneth is very friendly and attentive to our baby and even the nurses are very friendly to our little one.

J. L.

Dr Kenneth cones highly recommended. After coming to see him, I can see why. and The queue system now makes the experience 200% better.

J. T.

Dr. Kenneth Chua is very friendly, checks thoroughly and provide the clear advices. Staffs at the clinic are very helpful and friendly as well. For punggol/sengkang area, highly recommended.

A. Z.

Been consulting Dr Chua for years, for my 3 kids. Super friendly, trustworthy and his staff are all amazing at making the children feel at ease.

L. P. H.

Dr Kenneth is friendly, well loved by the children. Staff in the clinic are also helpful and nice.

Y. G. L.

My kid has been seeing Dr Chua since baby time. He’s very patient with kids and he has his way of managing them. Also, he listens attentively to the problems.

P. K. A.

Very well organised and systematic Q handling. Doctor Kenneth was professional and well trained to handle infants.

Y. N.

Nice to join the queue online to save time from physical queueing. Dr Kenneth was clear in explains diagnosis to us:)

G. T.

Very thankful to Dr Kenneth and his team. They are very patience to clarify things during consultations. Thank you.

V. H. M. G.

Dr Chua is very detailed and reassuring. He is our family paediatric whom we know we can always trust our children with.

m. l.

Dr Chua is very patient, professional and friendly. Will recommend to all parents.

M. T. G.

Dr Kenneth is very friendly and good with children :)

D. T.

The queue system is efficient, and the staff and doctor is very attentive to the patient.

b. c.

Great customer service and doctor kenneth's really detailed and patient thank you!

H.

Excellent! My son favourite doctor, very friendly.

F. Z.

Very friendly Doctor!

E. C.

Doctor and staff are friendly. The only down side is that the queue can be quite long. You can call for a queue number at 930am and only be called down at 1145am, see the doctor about 1230pm.

C. K. T. J.

Doctor Kenneth, Nurses and staffs are very friendly and approachable.

j. t.

Dr Kenneth and the staffs are patience. Thank you. =)

Y. Y.

Super friendly doctor who put parents and children at ease!! Recommend!

B. T.

Very caring, very friendly dr and staff.

K. L.

Doctor Kenneth is patient and detailed in explaining the diagnosis.

Y. K.

Doctor and nurses are really helpful and very patient to handle kids

J. L.

Our go to PD for our 2 kids! Professional and knowledgeable!

Y. N.

Love Dr Kenneth and his team!

P. H.

Doctor Kenneth and the staffs is awesome highly recommended .

J.

Pleasant experience with the doctor and nurses :)

j. e.

I am very grateful for the patience of the nurses and doctors here. My English is not very good, so every time I bring my children to see a doctor, I will ask Ms Lee for help. She speaks very good Chinese and is very patient.

R. W. S.

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E. L.

E. C.

W. W.

c. t.

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v. Z.

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b. c.

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