Reviews of Samsung Experience Store. (Appliance Store) - Singapore (Singapore).

Samsung Experience Store

224 Customer reviews

78 User comments

Appliance store

Electronics company

Cell phone accessory store

4 Tampines Central 5, #02-29, Singapore 529510

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Information about Samsung Experience Store (Appliance store - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Samsung Experience Store

F. E.

I was at samsung tampines mall today to enquire about samsung device, a helpful staff elsie wong attended to me. She has vast knowledge and went the extra mile to help me understand the models better. Thanks Elsie for making my day.

H. H.

At this store, you'll find an extensive display of Samsung products, and the experienced staff is there to greet you. While the service may not be five-star, the friendly staff is more than willing to assist and provide additional information about Samsung products. Recommended!

S. Y.

A company's greatest asset is its people! The ones who represent their brand well will take the company to greater heights. For my personal experience over 2 days! I was served by Eric! If it wasn't for his patience and dedication in solving my Samsung phone issues. I wouldn't have bought 3 phones from the Tampines Store vs none! I had a cracked screen issue. He tried ways and means but couldn't help to unlock it. .I was already prepared to buy a new phone with total lost in historical data. Anyway, By a stroke of genius , my kid unlocked it and I brought it back to the shop and Eric told me he will help to transfer all the data and even shared with me that there was an option for trade in which saved me $538 overall. What stood out was, he didn't brush off any challenge that came his way (I had lots- from password issues to log in issues across different crucial apps and platforms.. ) He took all these obstacles and did his best and resolved them ultimately over a span of 4hours (but still managed to multi task to serve other customers) Traffic in the shop was exceedingly busy today but he took it in his stride and so did his colleagues /team members! I applaud his dedication and he's got a loyal client in me at the Tampines outlet! Such staff should be highly recognised and to be groomed for greater responsibilities as they deliver excellence and customer centricity leading to customer loyalty! Good job! All the best!!!

Z. 2.

Eric Ang has been very helpful and patient in assiting us and transferring all our data from 2 phones into new ones. Really grateful for his help.

D. Y.

My experience has been awesome, the promoter Eric Ang has been very helpful , monitoring the whole handphone transfer and checking that all data is intact.

s.

Ms Joel Tan is a brilliant staff of yours. She is very patient, customer-oriented and helpful staff. She is definitely the most precious gem of your Sumsung's Treasure that you should treasure most.

S. L.

Joel very helpfull and expert in her work. I am very happy and her knowledge is Awesome. Should be promoted to higher post.

l. n.

Eric and val service were very prompt and good. They understood what I was there for. Even though it was a busy day they still try their best to serve everybody in a very positive and effective manner.

m. l.

My husband & I bought two hp yesterday, was served by Tracy Ng, thanks to her for being patient & friendly, look for her should you need any assistance, strongly recommended!

S. P.

It has been a very pleasant visit to the store at Tampines Mall. Purchased a Samsung Galaxy S22 Ultra. The staff Joel and her teammates were so polite, warm and very helpful. Awesome customer service! 👍

F. W.

Eric is a friendly approachable very helpful guy. He helps with transferring all my data to my new flip which i juz made purchase.

S. L.

Amanda & Eric Ang: service excellent. Helped in all necessary queries & assistance regards to samsung product & services. I purchased the S23ultra.

g. g.

Eric and Belle has been very helpful in making our purchase of a Samsung phone a easant experience. Kudos to having them on your customer service team.

t. r.

Elsie and Eric gave me a very friendly n thorough service with much enthusiasm n did an excellent job of teaching me abt my 2 purchases. Wish more sales pple are like them n make purchasing a pleasant n trouble free experince at tampines mall

Y. S. H.

Thank you Eric Ang & Joel from Tapmines Mall branch for the attentive, helpful and patient! Great WOrks !

M. N.

Your staff Tracy from Tampines Mall gave us excellent service! She has patience handling the customers & very helpful 😍

R. N. A.

Samsung Tampines Mall give a very good service, Eric,Joel n Elsie. Thanks so much!

E. S.

I'm impressed by the excellent service from tracy and help me transfer data from my old handphone.many thanks to tracy.

A. K.

Tracy very helpful and good service!teach me how to use my a22.thank you tracy!

S. R.

Staff was knowledgeable and happy to help. Went early evening on weekday and it was not crowded.

C. J.

Good service from Ms Tracy appreciated the help n assistance from her good job

H. Y. S.

Adam Good service and help to transfer all my need app

N. S.

Great experience!Tracy very helpful and good service!

M. H. A. Z.

Good customer service n nice experience shopping

k. l.

Serviced by James Yap. Very good and helpful service.

A. L.

Friendly efficient and knowledgeable staff that will help you with any Samsung questions or needs. Thanks for the help guys!!☺☺

B. M.

Very helpful, did their best to understand and answer my clueless questions. Thanks

B. K.

It was too crowded. Moved out quickly.

R. P.

Tracy & Maribel service good and friendy

M. F.

Very strong passion service the young boy

E. S.

Staff is very helpful

Y. B. h.

Staff not approchable And friendly

T. S.

Good customer service

H. W.

Nil comments @ the moment

R. D.

Friendly staffs

G. F.

Samsung authorize shop.

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