Reviews of Tefal/WMF Authorized Service Center. (Appliance Store) - Singapore (Singapore).

Tefal/WMF Authorized Service Center

204 Customer reviews

72 User comments

Appliance store

Small appliance repair service

Electrical repair shop

29 Tai Seng Ave, #06-09, Singapore 534119

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Information about Tefal/WMF Authorized Service Center (Appliance store - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

Map

Opening hours for Tefal/WMF Authorized Service Center

Monday

9 am–1 pm
2–5:30 pm

Tuesday

9 am–1 pm
2–5:30 pm

Wednesday

9 am–1 pm
2–5:30 pm

Thursday

9 am–1 pm
2–5:30 pm

Friday

9 am–1 pm
2–5:30 pm

Saturday

9 am–12:30 pm

Sunday

Closed

Peak hours

Monday

9
10
11
12
14
15
16
17

Tuesday

9
10
11
12
14
15
16
17

Wednesday

9
10
11
12
14
15
16
17

Thursday

9
10
11
12
14
15
16
17

Friday

9
10
11
12
14
15
16
17

Saturday

9
10
11
12

Reviews of Tefal/WMF Authorized Service Center

V. C.

I was in Tampines MegaStore and come across Tefal cooking demo. This Auntie Chin Poh is amazing. Lavish us with her cooking skills using Tefal products from Rice Cooker, Easy Fry Grill and Steam ,etc. I couldn’t help that I am convinced I must buy some of the kitchen products and used the skills she taught us. Will definitely come for more when I need to replenish my kitchenwares.

L. S. (.

They carry spare parts for various brands of household appliances. I needed parts for a WMF pressure cooker. I was served promptly. Parts were supplied and helped with part replacement. Quick and pleasant experience.

W. W.

I was told to send my Delonghi coffee machine for my extended warranty repair. The opening hours i was told is at 9am. Took a taxi down during morning peak hrs and at 9am a lady at the counter told me the customer service only starts at 930am. So is 9am or 930am their working hours? Curious as to why there are no onsite service or repair for big items. Previously i had also brought in my Rowenta and Tefal oven to repair here and it was so inconvenient if you don't drive. My Delonghi coffee maker is not small or light either, you cant bring it on a bus or mrt. Now i avoid buying Tefal, Rowenta and Delonghi products in consideration of the after service.

L. Y.

I dropped by on a weekday morning for warranty service of my Nescafe Dulce Gusto. The lady who served me was very clear about what she needs (proof of warranty, warranty extension and receipt). I gave her all that she needs and she promptly handled my case. She told me that the repair may take a week. My repair was done fast as I received the call to collect the next day! Collection was fuss free too! The same lady was there to serve as well. I think the lady is the same auntie mentioned in the other reviews. She is friendly! Just make sure you have all the documentation!

M. I. R.

Should have longer opening times on weekends when more customers can come over.

T. K.

I was worried after reading reviews. Called up the number Courts gave me and no answer for customer service. Pressed 1 for spare parts instead and sadly the lady who picked up couldn't confirm if date was covered under warranty. She advised me to go to front desk so I went. The man at the front desk was friendly and helpful. He scanned my receipt and inspected the appliance. He also gave me friendly advice to better look after it and made the process quick and painless.

K. L.

FYI. This is the place to look for your Dolce-Gusto coffee machine parts and service. Those Nespresso DG machines are Krups OEM. Going to Nespresso is not helpful.

V. L.

Ms Lee from parts department is pleasant to deal with. Thank you.

No one answer the phones of hotline/service centre/customer service. Call many times w no reply.

M. H.

easy to obtain spare parts for tefal. originally i was told there would be a 4-6 weeks wait for the part i wanted, but the employee later clarified which model i have and informed me that the parts can be picked up right away. thank you!

H. T.

Overall ok service but avoid Tefal. Bought a blender and only used it once a month and it spoilt after a year. Bought a Tefal XL oven and also spolit slightly after a year. Imagin you have to carry the huge oven to the service centre..... After entering the service centre, you have to go counter to take a manual q number and someone will serve you.

I. N.

Very helpful staff, patient in demo of how to use attachments/equipment. Sad to learn that the staff had bad experience with abusive customers that they have to put up a sign, so that customers will not abuse them.

T. H.

This is the second time of my life I tried Korean food. I anyhow ordered because I'm not familiar. And I wasn't disappointed. It's good. And the service is also good.

M. k. l.

Satisfied with service centre fast response and engagement. In customer service, empathy is Key. Appreciated for your extra mile. Thanks Siti Sabariyah!