Reviews of Xiaomi Authorized Store Waterway Point Singapore. (Cell Phone Store) - Singapore (Singapore).

Xiaomi Authorized Store Waterway Point Singapore

66 Customer reviews

16 User comments

Cell phone store

Cell phone store

Electronics company

83 Punggol Central, #B1-41/42, Singapore 828761

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Information about Xiaomi Authorized Store Waterway Point Singapore (Cell phone store - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Xiaomi Authorized Store Waterway Point Singapore

o. O.

Today, I visited the Mi Store to replace my vacuum cleaner, which had stopped working. I was assisted by Joe, who left a positive impression with his friendly and patient demeanor. Joe took the time to explain the specifications of the vacuum cleaner I was interested in and highlighted the distinctions between the model I selected and others available in the store. Impressed by his knowledge and customer service, I ended up purchasing a wireless keyboard that came with a mouse as well. After completing my purchases, I stepped out for lunch and informed Joe that I would collect my items later. When I returned to retrieve my vacuum cleaner, Joe went above and beyond by testing the device to ensure it was functioning properly. Fortunately, his thorough check revealed a defective battery in the vacuum, prompting him to replace it with a new one promptly. I am delighted with both my purchases and the exceptional service provided by Joe. His attention to detail and commitment to ensuring customer satisfaction truly made my experience a positive one.

f. w.

A few days ago, I purchased a robot vacuum cleaner(Viomi) from the Xiaomi store located at Waterway Point. However, I encountered a technical issue where water was not being discharged during the mopping function. Consequently, I had to return the product in exchange for a replacement. Maggie and Joe were very patient in handling my issue. They exhibited exceptional politeness, composure, and professionalism. Their service was both impressive and efficient.

C. T.

Joe is very helpful. I forgot the receipt of my purchase. After 3 days later, I called the shop & Joe help me to find the receipt & email to me. This save me travel & time to the shop again. Thank you, Joe.

i. m. y.

Joel is will verse and friendly salesperson. Came back 2x today to purchase hp and watches at different time. Good well done to him and lady staff!

D. T.

My wife and l are senior who is less "digital savvy" than the younger generation.When shopping for today's smart devices ( e.g. mobile phone )it is especially important for us to have good shop assistance to guide and explain us the proper use of what we buy. Mr Joe Wong is just the right person for us ( Merdeka Generation ).He is extremely patient, professional and knowledgeable in answering our queries about the products.Most importantly,he is very polite and always respond to our questions with a smile.He is a jewel to any sales and retail organisation.

A. A.

I was served by a cute sales person of the name of Zhang Xin. She assisted me with a product and I was really impress by her knowledge. Keep it up! I ended up purchasing the item straight away. Good job 👍

C. S.

The staff in this store are very nice and polite, and they have a lot of products.

C. W.

K. f.

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