Reviews of The Bag Creature. (Clothing Store) - Singapore (Singapore).

The Bag Creature

307 Customer reviews

105 User comments

Clothing store

Bag shop

Shop

162 E Coast Rd, Singapore 428868

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Information about The Bag Creature (Clothing store - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

Map

Opening hours for The Bag Creature

Monday

11 am–6:30 pm

Tuesday

11 am–6:30 pm

Wednesday

11 am–6:30 pm

Thursday

11 am–6:30 pm

Friday

11 am–6:30 pm

Saturday

11 am–6:30 pm

Sunday

Closed

Reviews of The Bag Creature

K. P.

Love the selection in store. Very helpful and patient customer service as I took a long time to try on all the bags I fancied. Will definitely come back to shop again!

I. A.

My experience with the shop is kind of a mixed bag. However, i'm giving it a higher than average rating due to my in-shop experience. I've had a disappointing experience with pre-ordering a bag, but I've been told of their lean manpower issues. It's all said and dusted now and I've chosen to order the bag directly from its manufacturer. That being said, their brick and mortar shop is amazing. I've been there a couple of times and the customer service has always been pleasant. They carry a plethora of cool backpacks that is not available elsewhere in Singapore. I do appreciate getting to hold and test carry the bags thay I fancy in person. The shop's interior and stylings appeals to me as well, in a utilitarian kind of way. Do visit and support their sister shops on top, Sumu Goods and Tokubetsunamono for more cool stuff to buy! That in-shop experience definitely outweighs my pre-order experience. All in all - it's a stark difference in how the pre-order customer service experience differs from the day to day in person shopping experience. I sincerely hope that the online experience is improved for the fullest customer satisfaction and retention.

K. L.

Nice place to browse EDC (Every day carry) related stuff such as pouches, backpacks, slings and wallets. The customer service was a little cold from my own experience.

T. G.

Came to the shop to grab a new backpack from Urth! Love the ambiance and the amount of selection of bags they have here! By far my favourite camera bag of all the bags I've bought!!

W. L.

I would like to share my experience. Its been 3 years ago since I bought some bags from them. Quality has been awesome and the brands they pick are really good and long lasting. As long as you do your research and know what you are buying. Lately this year, I went to buy a new carrier backpack wandrd the transit, as an upgrade. Really satisfied by their service and efficiency when acquiring the bag and other products I purchased. I rarely purchase from local shops and stores but "the bag creature is deffo a place I will support in their shop products and sales. Will come back for future purchases. I did pick up option at store.

J. T.

Chanced upon this cool bag shop, The Bag Creature, at 57 Joo Chiat Place while I was searching for the Wandrd Prvke Lite backpack online in Singapore. The shop founder, Matthew, was knowledgeable and passionate about bags and yet not pushy . Brought the Wandrd Prvke Lite for my Hokkaido trip and enjoyed using this unique and cool backpack. 😎 #tbcadventure

F. C.

The shop has quite a large range of Chrome Industries bags and several other brands.I bought the Chrome Industries Doubletrack handlebar bag 2 months ago and today I bought the Chrome Industries Volcan,a large 31l backpack that stands out from other backpacks.The shop has a very cosy feel to it with 2 super cute dogs.The staffs will let you browse the bags in peace without pressuring you but attentive to your queries when u need them.Will visit them soon again !!

J. S.

Staff was very friendly and greeted me cheerfully. I had some issues completing my purchase online and a had to come down to the store. It was quickly resolved and I ended picking a pair of shoes (unintended buy) in the process. The store is very nice and merchandise well-laid out. I highly recommend a visit to the physical store. Thank you!

R. A.

Great place to get your bags and storage boxes. Been to the newer place twice thus far, and enjoyed the products & experience. Good product knowledge, no hard selling and wonderful customer service. Was looking for a camera bag the 2nd time round but whatever they had in stock were unsuitable for what i had in mind. Syabeel recommended a bag his colleague was using after hearing the requirements i needed. Pre-ordered the item (at 15-20% off retail i think?) and received it on time. Very satisfied with the purchase!

T. P.

Brought a pre-order Wandrd Prvke bag from here. Super friendly seller (especially the lady!) and nice quality products! For my experience here: -If you come to this store and there are stocks, just buy it without any doubts. -For pre-order items, *if you are not in hurry and can wait around 1-2 months, you can go for it.* For my case I pre-ordered in early March and received it at the end of April. -they can't give an exact arrival date of pre-order items because they are just a retailer, the stock come or not really depends on shipments and they don't have control on it. Overall it is a pleasant experience and I will definitely come back again if I need something else!

C. a. C.

Lots of interesting bags of different shapes, sizes, design and style. Mathew is very courteous and friendly. Willing to share the details and features of the bag. Kind of him to offer me some discount. The AER computer laptop bag I bought was well designed and made. Love the finishes as well as the thoughtful features and pockets. Thanks Matt for your great service! 😊🤜🤛🙏🏻

J. C.

Matthew, the owner was very warm and friendly. He allowed me to browse the store and gave assistance when I asked from him. He is knowledgeable about the bags and recommended me a good laptop bag with the requirements that I asked for. The bag is sturdy and very functionable. I highly recommend the store!

M. E.

The Bag Creature is definitely my go-to for bags and storage supplies. Matt is really friendly and helpful and his 2 fluffy assistants who eagerly wait for you at the glass doors are the best!!! Will definitely recommend his shop to my friends :)

1st visit to the joo chiat store. 2nd time purchase from them. 1st was online. The staff are friendly and the store vibes are nice and cool. It is worth the trip down for the purchase. Will come back again for sure.

D. O.

These guys are awesome! Top notch customer service and communication. They were super flexible when certain items were out of stock. I'd highly recommend these guys.

A. L.

Best place to see a huge range of the latest bags on offer away from the hustle and bustle of town. Includes plenty of models previously launched on crowd funding sites such as kickstarter. Was served by Matthew who was friendly and demonstrated excellent knowledge and advice across the various models on offer. Heck, there are plenty of good eateries nearby as well so might as well make an outing out of it. Go check this place out!

Q. C. L.

The best! Loved the selection and quality of the bags they carry. Unique and affordable 👍🏼

Y. S. H.

Love the variety of bags - there seems to be a bag for just about every purpose! Got myself a travel bag on pre-order and it actually arrived ahead of schedule. Super happy with the service. The next time I need a bag, I'm definitely hitting up The Bag Creature!

A. c.

Great shop with amazing product! They offered a real customer care experience! The only one shop where I had the possibility to try different bag, in order to be able to choose the better one! Well done!!

A. C.

Can only find my Favourite BRADY BAGS HERE!!! nice cosy shop with helpful persons in-charge..Plus a cool AWESOME FRIENDLY HUSKY FURKID!! Will definitely drop by again. Strongly recommended if u looking for any cool stylish bags, small leather goods or apparels ✌💯🉐️❤ thanks again! Ashley

Y. T. Y.

I visited the store to check their demo bags. I was grateful for store person's patience to address my questions. I am surprised that they provide cloth-based bag rather than plastic bag to carry my bag - environmentally-friendly initiative.

J. T.

The discount is generous + genuine and staff is very polite and provide excellent service. Have been patronising the shop whenever I need any backpacks.

Probably the only store in SG that carries several award-winning travel, camera and everyday bags from all around the world. Friendly and knowledgeable staff too.

R. H.

Such a good shopping experience! Great shop, great products!

M. N.

I've bought two bags from there. The staff is very helpful and informative. The shop carries a variety of bag that are unique!

G. S.

Awesome vibe, great service. 2nd bag bought and suspecting a few more purchases to come!

B. L.

Very nice shop interior design really nice even just to browse, sells hard to find but great brands at reasonable prices, also has 2 cute doggo so 5/5

M. I.

They have a nice selection of bags from very good brands. I went there specifically to buy an Aer bag. Excellent service, good prices.

K. K. L.

Matthew was very helpful to pack the bag into its compact size for me. I even learnt how it has to be done from there. Love the Huskies!

V. G.

Terrible customer service! Took you more than a day to reply to my messages despite the screw up. But thanks for finally responding to my texts and provided a solution. I will edit the review rating.