Reviews of Hands@Windows Servicing. (Construction Company) - Singapore (Singapore).

Hands@Windows Servicing

406 Customer reviews

93 User comments

Construction company

Window supplier

Aluminum window

30 Kaki Bukit Road 3 #04-15 Empire TechnoCentre, Singapore Hands@Windows Servicing, 417819

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Information about Hands@Windows Servicing (Construction company - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Hands@Windows Servicing

p. n.

Had been searching for a good and reliable contractor to replace my broken kitchen window friction stay for quite awhile. But after going online and reading the numerous positive reviews on Hands@windows servicing I decided to engage them and I must say I have not been disappointed at all. The professionalism of their staff and quality of workmanship is really good. Thank you Hands@windows for a job well done.👏

P. L.

Managed to get appointment to fix window's handle within an hour's time. Costs were laid out clearly. Mr Lim was professional and the job was well done. Even taught me how to open the window the right way. Thanks.

S. N.

The team came on time and was very efficient in replacing all the old parts of my windows. Mr Lim was very helpful, helping me to lubricate all the windows, even those not under replacement. He also guided me on the maintenance to delay deterioration of the parts. It was a good experience.

J. p.

Very efficient service! Appointment was done via whatsapp and the job was done the next day 😊 staffs are friendly too! They provided us advice to better maintain the condition of the windows. Highly recommended and will look for them again in future 👍🏻 great experience!

r. n.

To be honest, i was reluctant to contact unfamiliar contractor for repair work. Therefore i look into Google for good review window contractor. I found Hands@Windows Servicing. I called them on 25 Oct 2021, 10am. Follow up with some photos via WhatsApp to show my window problems (see attached). They quoted me and schedule for appointment for site measurement on the same day. As one of my top hung window, glass panel crack. Dropped off handle bar. I did not try to contact other window contractors for comparison quote as when i speak to them they have provided me with professional advise. The price they quoted seem affordable and i just GO with them. Today, 29/10, they have returned to install the new glass panel. Service also include all necessary screw replacement with fine tuning. The service team was puncture. Both Raymond & Loo did a excellent job. They even taught me the correct type of screw to be used and how to handle when closing the casement window so that the handle will not fall off easily. Advise me to use, 3M™ Multi Purpose Spray Lubricant for regular maintenance. This will be one of my BEST experience so far in Y2021 when i use the service based on good reviews. Well done!! Keep up your good work!! RN

t. S.

Mr. Lim from Hand Windows Servicing help check and replace all my window hinge and handle, very skillful and efficient engr, i have contact many maintainance service provider this month for my old hdb flat, hand window is most reasonable price and good services. Thank you.

J. C.

The duo team was punctual and friendly. Did their work effectively and briefly swept the dust thereafter. Job well done and reasonably priced.

H. T.

Mr Lim and his co worker arrived earlier than agreed time and has displayed professional knowledge in the windows business. He helped to inspect the windows which might need repair as well and advised accordingly. Repair work was fast and efficient! Customer service was highly responsive. Would definitely go to Hands@Windows Servicing if required!

P. W.

The team updated that they will be a little late and gave me an updated timing. Not a big issue. Assessor was professional and checked my windows for compliance and safety and advised on next steps. All is good for now. Appreciate the ease of booking and use of Whatsapp for comms.

A. C.

Engage their service to change my window hander. The entire experience was pleasant. Uncle came early for the appointment - Very efficient and friendly. Communication with Ms Koh via WhatsApp was prompt too.

P. D.

They came today on time and the service was very good. They fixed our stuck window and after the repair, Mr. Lim taught us how to take care / maintain of the hinges to prevent future spoil. I also asked for glass window replacement and did not expect to do the replacement ahead of the schedule. They were efficient. Likewise, Ms. Koh was promt and accommodating with all my inquiries. Im happy and satisfied with the service from Hands @ Windows Servicing. I highly recommend them.

C. F.

Contacted them in early Aug, Ms Koh was patient providing me with quotes and explained clearly what was expected. The repair guys came and were efficient in changing my new glass door locks, providing advice and what to be expected. The guys adviced me on the window panes and adviced me to only change what is needed. Very honest! Towards the end, the guys also gave advice on how I can prolong the window lifespan. Overall, a pleasant experience with them. Definitely will recommend them to friends and family should they need any windows related services!

C. w.

Was looking around the web for glass replacement when i came across to Hands Windows servicing as they have pretty good reviews. Service was fast and efficient and they ensure that the glass is fixed properly. Will definitely recommend this company to friends and families.

G. C.

Price reasonable and very efficient. They’ve helped to fill up the Form B1 with the repairs within 30mins, highly recommended

C. A.

1) Team was very on time 2) They were very quick and efficient and Ensured that the item was working properly and showed to me before writing out the invoice 3) Very quick and prompt service from start (Call to request for assistance) to end (repair) Highly recommend. Thanks!

R. T.

Mr. Lim came to check my windows to see which are the one that is faulty. I have 6 panel and he told me to change 4 of them only. He is very very experience mechcanic. He knows his tool very well because I was watching what he and his assistant were doing. He knows the sizes of the tools and screws that needed to change. Both him and his assistant is very friendly and they ensure whatever they do, do not damage your flooring and property. I recommend that whoever need to change your windows, seek this company first. Sales staff Ms Ho is helpful and always follow up your appointment till job is done

D. C.

Very satisfied with the services provided by the workers. They were thorough in their work & clear in explaining the problems & issues with the windows. They were polite too

A. H.

Hands@windows servicing offers very professional window repair service. The staff are very responsible n committed from service enquiry, quotation and site window repair services. They provide very clear explanations and clean pricing (no hidden cost). Servicing staff are experienced n make sure the work delivered are of good quality. I would highly recommend their services to all who need HDB window checking n repair. They can be trusted for a good job done. Thanks hands n windows services staff.

C. G.

Window hinges and window handle replacements were done professionally and efficiently. We are very pleased with the services rendered. Thank you so much 🙏🏻

t. c.

Excellent service from Mr. Raymond Lim and his partner. He’s highly skilled and highly recommended. Fixed and repair my window hinges (friction stay)

M. A.

I just had my window repaired by Raymond and his friend(i did not get his name unfortunately). First of all, they were the only company(out of 10 whom i emailed) who responded to my request to repair 1 casement window. They were also very quick to respond. The repair was swift and of good quality. In addition to the repair, they had shared with me on how to better maintain a window. Highly recommended company.

k. h.

Very prompt responses to communicate with via WhatsApp. My window was suddenly faulty and tilted sideways.. we were so worried that it might fell off and hurt others… called so many companies but many rejected us. Only hands@windows accommodated to our request to fix the window at their earliest available slot. Very good service too when fixing the window!

F. H.

Quick replies and detailed questioning so that they can deliver a good job. Pricewise, they are competitive. Overall, quite satisfied.

G.

Very happy with Hands@Windows Servicing. They do repair and replacement of Windows only, specialised. Will not hesitate to recommend them, fast and efficient and reasonably priced.

L. C.

From first contacting the company Hands@Windows, the exchange of messages, the specialist who came to carry out the work, and till completion of the whole process, I am impressed by their professionalism and good service.

H. B.

The quality of their service is outstanding and delivered in a highly professional manner.

v.

Excellent job. Professional and great experience. This is the 2nd time we ask to change the bathroom windows. Started with the common and now the master. Great job! Thanks

你.

Repair guy done a good nice. He also do help to repair our room window due to last min add on. I’m happy on he services. Will contact them again if any repair needed in future.

J. W.

Servicemen are very experienced & professional. They have done a very good & fast job. After fixing, he explained to me how to maintain the hinges of windows & how to open & close the panels inorder to prolong the lifespan. I am very satisfied. I strongly recommend their services. Today, 1 year later I engaged them again. Same serviceman Raymond & his assistant came to repair my windows. I am very happy with the job well done.

J. K.

Update : Last week engage them for other repairs, good workmanship and prompt ! ........................-- Have been trying to find this handle past years, I am glad I found Hands@Windows Servicing. I replaced 18 handles !

C. Y.

Mr Lim did a fantastic job replacing the window hinges. He is clearly very experienced and did a solid job in the replacement, doing multiple checks to ensure a quality outcome. He ensures that the work area is kept clean and offers good, practical advice on maintenance. Ms Koh who managed my service request is professional, efficient and very patient. I’m delighted with their service! Great job! Two thumbs up!

C. L.

We chanced upon Hands@Windows Servicing while looking for someone to replace window handles and grille locks. Raymond and team did a great job! They gave good advice, patiently answered questions and taught us how to check our windows condition. Thank you for the great service!👍

N. G.

Raymond is really professional and he is good at his job. He gave us advice that is reasonable and his workmanship is fantastic. Am truly happy and satisfied with a job well done. The admin staff also very responsive and she updates us very fast on WA with our enquires too. It is hassle free from the quotation to completion of job. Thank you all and keep up the good work!

S. W.

Excellent Service & highly recommended! Efficient and responsive customer service staff! Was impressed with the professional team, uncle Raymond and uncle Lo. They did a fast and fantastic job! Uncle Raymond also gave me some advice on window maintenance to prolong lifespan. Keep up your good work! Will definitely engage them again.👍👍

P.

I engaged Hands@Windows after reading the good reviews from Google. Their price not only reasonable, the service was prompt and efficient. The team fixed the stucked windows and replaced the broken parts. They also gave good advice on windows maintenance. Highly recommended

D. G.

Service was good fast and efficient and the uncle was good to explain to us in detailed as well....

A. T.

Had an appointment at 3pm-4pm, the team came at 2.48PM, got the job done for me (replaced 5 window handles) within 20 mins and explained how to better maintain my windows. Fuss free communication with team on whatsapp as well. Seamless, good service and reasonably priced. Parts used are of quality. Highly recommended.

W. K.

seldom do review but must say that Hands@Windows Servicing really proved to be trusted and professional. Mr Raymond Lim and Mr Loo were such a great team who provided efficient service and professional advice for future maintenance. Ms Koh was also good in coordinating the schedule to customer's needs. If you need repairs, do not hesitate to consider them :)

G. H.

Very responsive and patient in addressing queries and providing advice. During actual repair of windows, very professional in advising what the issues were, fixing the problems and advising on how to prevent these in future. Also very professional and having integrity in advising us when some of the flush bolts were not spoilt and didn’t need to be replaced and patiently explaining the cause of the problem and rectifying them. Good value and professional service! Thank you!

X. C.

I thoroughly recommend Hands@Window Servicing for the excellent job they did with replacing my faulty window locks. Communicated with them via Whatsapp with pictures of the locks to be replaced and got a quotation. The team that came down were professional and gave me good advice on how to properly use the replacement locks. Thanks to the team for fast replies and getting my house window locks fixed up. Now, I can enjoy the wind in my face at home again.

F. M.

Mr Lim did a very good job in making thorough checks on all the windows. Had even suggested to replace the missing wedges so that the windows can be shut securely and taught us how to do maintenance of windows and proper way of closing windows. Both him and Mr Loo work fast and were professional throughout. House not dirty at all. And thank you Ms Koh for taking my call, explained on the window parts and co-ordinating the visit. Will recommend them to my friends. Good job!

A. T. (. T.

Exceptionally content with Mr. Lim's work. He is very proficient in his work and as a matter of fact accomplished other things than what he really needs to do. Absolutely the right windows Company you can trust on.

C. W.

Services were as described. Workers were punctual, polite and efficient. It was a breeze communicating with the admin staff over WhatsApp who provided a very accurate quotation based on photos of the defects which I had submitted. Fuss free and smooth experience overall.

X. C.

Need retrofit form B1 services and searched google. Found Hands@Windows service with high rating. Called to try. Ms Koh understood my problem immediately and provided quote promptly, price is transparent and reasonable, and followed up with WhatsApp swiftly. Also arranged the appointment date quickly (within a week) and reminder sent 1 day before the actual work, very sweet. Mr. Lim is professional and good at his work, also gives advice on what to take note during the form submission. Came earlier than the allocated time but called in advance. Had a very pleasant experience, would highly recommend Hands@Windows Servicing.

w. m.

The entire process from making enquiries to finishing the job requested was super smooth. Ms Koh was very pleasant, she responded to my enquiry quickly and was very detailed in guiding me what was required before quotation. She would also send reminders for appointments. The service personnel was polite, professional, and punctual. I am a returning customer and I would highly recommended everyone to engage their services.

p. T. H.

Repair Team is punctual, friendly, very professional & did a good job. Thanks Ms Koh for the fixing the soonest appointment & also kept me informed of the timing the team reaching. Really appreciate. Well done 👍🏽. Keep it up.

J. C.

Having issue when HDB came down to do resale inspection, found out that many years ago my contractor did not apply permit for my service yard window. Tried to call my previous contractor but think he is no longer in this line. Therefore, I tried to look online and happened to find Hands Windows Servicing. At first I was a bit skeptical but their professionalism really impress me. They really know their work and they will reply you promptly via WhatsApp or call. Mr Lim is also punctual and very experienced. I am really amazed by them and will definitely recommend anyone to them.

M. S.

The workers came at least 15 mins early during the 2 occasions of repair and installation of the the new grilles and windows at my place. Mr Lim was professional, gave a clear and precise explanation. He inspected my master bedroom's window thoroughly and suggested that I repair the window instead of changing into a new one, which saved me few hundred dollars. On the other hand, Miss Koh, communicated and updated me regularly through messages about the installation process and procedures till the very day. The repair and installation was done fast and efficiently. I'm happy with the results and would recommend their service to my friends.

A. Y.

Look for Raymond, the team lead. He is very professional, skillful , experience and knowledge on Windows fixing. He get the job done with good quality. He even go on extra miles to share with us (customer) on proper way to do some simple home maintenance. Strongly recommend hands@windows. This is my very first experience with them and yet they delivered service or job with exceeded our expectations. Thank you

B. G.

I engaged Hands@Windows to replace my casement window's friction stay hinges. I am satisfied with the coordination, follow-up reminders, more importantly the skilled staff's team work especially Mr. Lim onsite who executed the job flawlessly. I would recommend this company for windows work.

P. D.

Sent reminders for the appointment. Arrived on time. Worked efficiently. Offered value added service. Friendly and approachable. If i need more assistance with my windows, I will definitely contact them again.

B. Y.

Very friendly, excellent and honest. Would definitely recommend them to anyone who need their services. After repairs, he even taught me how to clean and maintain my window. Go above and beyond his services

T. T. L.

My window was stuck, can open. The hinch got stuck. Ms Koh very friendly, explained the job and cost clearly She even break into the cost of each part. The uncles who came was super professional. They are very experienced and will advice you the proper way to handle your window. Thank you so much for your super good service. 👍👍👍🙏🙏🙏😜😜😜

T. L.

They deserve 5 stars for their highly professional knowledge in troubleshooting window defects and suggesting effective solutions and even reminding me about safety precautions.

S. G. L.

Thanks to Ms Koh for the quick response to make appointment within a day. Thanks to Mr Lim who came on time and professional work for the repair and friendly tips for maintenance of Windows. Highly recommended for their services, good value for the timely service.

W.

Professional onsite workers, they are on time and able to explain well on the methods and pros and cons of different types of windows. Value added services and charge reasonably. Most important BCA and HDB recognized. Aftersales service is good also. Recommended to find them for window repair.

U. Z.

Very reliable..price is reasonable & affordable. Trustworthy.The admin Miss Koh & the window technician Mr Lim are very helpful & friendly. Even give tips to us how to maintain our window. I am a very happy customer. I fully recommend them.Thank you for your excellent service.

T. O.

5 stars for a professional team. Excellent job done by Mr Lim TH who came on time and gave good advice on what to fix prior to HDB inspection. Transparent and no hidden costs either.

M. I. J.

Needed to inspect my service yard window for form B1. Service from Tiam Yee was excellent and fast! Even help to check other windows to make sure all was good!

F.

Very professional and fast. Recommended to engage their service

G. C.

Very friendly and approachable servicing staff. Excellent service.

P. K.

Very professional service by Raymond and taught me how to maintain windows well in the long run, took the initiative to check all windows in the house although i only engage them to jus replace one faulty friction lock

B. T.

Miss Koh was very responsive during enquiries and Mr Lim was early and very knowledgeable. Advised me on the most pragmatic solutions to my issues. Highly recommended.

K.

Thank you for helping with the window grilles installation. The whole process was smooth, from itemised quotation, to measurement, to installation. The staffs are friendly n professional, and the grilles are sturdy, looks great, and very precise! Good job!

J. C.

So grateful to ur staff for coming up to check. Raymond was so meticulous in servicing the windows. I was prepared to pay for changing the metal parts. But he said dont need since window still good. Pardon my short temper just now. Thanks for guiding me with the windows

a. _.

Good job and efficient service. Professional and friendly team. Thank you Miss Koh and Mr Lim

P. L.

Instant reply for appointment date request. Reminder for appointment. On time for the appointed date. Staff are skillful and fast. Job well done ! Thanks Ms Koh and team.

A. S.

I can only say that this company provide the best service. No more asking other companies for quotations anymore. Will use them again anytime if needed.

S. Y. K.

The job is a well done and they are detailed on assisting us.

H. F. F.

Very experienced and honest workers

L. C. L.

Reasonably price and bills are itemized, so you know what you r paying for. Very fast and good workmanship for repair.

H. H. L.

Professional on the phone n WhatsApp. The guys know what to expect and r prepared and carried out the tasks with care.

B. Y.

Servicemen very professional. They were punctual, and very helpful too. Gave very useful advices. Thank you.

P. J. K.

Just replaced the hinges of my HDB windows. Well done!

B. L.

The bended hinge was professionally replaced and staffs was friendly..Good Job!

L. N.

Professional Window Repair, with good service. Uncle is very knowledgeable & friend

P. K.

Quick and efficient service.

J. C.

Repair team was punctual and professional in carrying out the works.

i. l.

Prompt replies, transparent pricing & very efficient & kind service :)

C. S. Y.

Great responses.

W. C.

Quick repair efficiently done.

J. B.

nice service

E. T.

21-5-21 Mr Lim & the staff of the company Mr. Lu came by appointment to repair all the windows in my home. Their work attitude is extremely serious and responsible, and every detail is meticulous. At the end of the work, I am very satisfied with the results. Like! 👍👍👍

L. T.

W.

H. S.

G. B.

N. A. R.

L. S. t.

f. p.

H. C. H.

H. Y. T.

Professionally done, excellent service

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