Reviews of GUTCARE @ Farrer Park Hospital. (Hospital) - Singapore (Singapore).

GUTCARE @ Farrer Park Hospital

295 Customer reviews

104 User comments

Hospital

Gastroenterologist

Medical clinic

Medical group

Farrer Park Medical Centre, 1 Farrer Park Station Rd, #07-10 Connexion, 217562

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Information about GUTCARE @ Farrer Park Hospital (Hospital - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

Map

Opening hours for GUTCARE @ Farrer Park Hospital

Monday

9 am–5 pm

Tuesday

9 am–5 pm

Wednesday

9 am–5 pm

Thursday

9 am–5 pm

Friday

9 am–5 pm

Saturday

Closed

Sunday

Closed

Reviews of GUTCARE @ Farrer Park Hospital

A. S.

The experience from my first contact making an appointment, pre op consultation to the day surgery itself was pleasant. The nurses and doc I interacted with are all very nice and ecperience in their work

G. N.

Very comfortable and painless process. Dr Lu Wei was very reassuring and professional. After procedure care was top-notch. Though it’s my 1st colonoscopy, I felt I was in good hands throughout. Thank you to the team at Gutcare and HMI! 😊

C. Z.

Grateful for Dr. Lu Wei’s excellent care and thorough explanations throughout my treatment. The staff, especially Gina at the front desk, were incredibly friendly and attentive. Thank you for the great service!

K. K.

Dr Lu Wei explain clearly my condition. Day surgery to remove colon polyps carry out successfully. Gina front desk staff help me arrange day surgery appointment quickly according last minute change

W. L.

Shoutout to Karen for making the experience as customer-friendly as possible! Using Whatsapp, she took care of the scheduling and communications, including the sending and receiving of memos and referral letters. Correspondence was all done fast and efficiently. Dr Ho was also very thorough in the treatment, and provided timely reports and check-ins. Overall, I would definitely recommend this clinic if within your means.

C. C.

Dr. Ho is a very nice and great doc... I was worried about my liver issues. He did a very detailed explanation and recommended me further checks to reassure my condition is ok. His assistant Karen is a very nice and polite and helpful lady. She help to make all the consultation bookings promptly. They are a great team. Will definitely highly recommend them to those who needs any specialist consultant. Thanks alot..

J. C.

Dr. Chen Weihao has investigated thoroughly on my brother through a very detailed history and physical examination with bedside ultrasound. He has explained and ruled in and out possible causes of symptoms through additional necessary work up. He has given my brother treatment that is finally effective after years of taking other medications that have not worked and after several years of consultations with other specialists as well.

i. L.

Well explained by Yanti how the fibro machine work. Friendly and cheerful lady.

G. W.

I visited Farrer Park's Gut Specialist for medical treatment. Dr. Ho Kim Hin is a compassionate and skilled doctor who provided excellent care and consultation. His assistant, Karen, was polite and offered exceptional service in arranging my treatment.

V. L.

Was attended to by Dr Ho from Gutcare @ Farrer. Very professional and nice and he was very responsive, even informing me of the results the very next day. While finding a panel doctor, i had some uncertainties on who to pick, so writing this as a recommendation for Dr Ho. Glad i chose to come here for my medical needs.

s. s.

The doctor personally came out to escort me in, which is the 1st I have ever come across. He was very kind and courteous. Spoke to me in detail and claried all my questions. The staff at front desk and the staff do did my liver scan we super nice. Overall a good experience.

J. G.

Yanti and her colleagues are very kind, compassionate and go the extra mile to assist the patients. They are all professional and going there and get treated is a breeze. Yanti even help me to check which route is the fastest and easiest way for my next destination. I felt loved and well taken care of at the Gutcare Farrer Park clinic. KUDOS to all of the nurses and staff there! I can't thank you enough.

P. M.

Great experience as a first timer. Dr Chen explained everything to me in a very clear manner, has a willingness to listen, very understanding. The staff - Ms Nurul being super helpful and friendly. I am so glad chose GutCare and would highly recommend to anyone. Thank you GutCare ❤️❤️

Y. E.

Visited Dr Chen Weihao for stomach discomfort and bloating issues. Dr Chen is very patient and explained in details for every concern and assessments to be done, thus this making me assured and with great confidence. Dr Chen again will review the results with great explanations and sharing the after-care that I need to nurse back to recovery.

Y. H. G.

Dr Chen and his team of support staffs were excellent. Referred by a ENT and subsequently had a day surgery with Dr Chen, who was attentive and friendly throughout. His admin team was also helpful and patient throughout, in scheduling appointments to managing insurance details to follow-up check ins after the procedure. Will recommend to anyone who is looking for a gartroenterologist specialist to come

I. L.

After coming here my condition is better after Dr Ho’s advise. Karen is very nice to provide info and reminders. Overall very pleasent visit to the clinic.

B. V.

Dr Lu Wei and their staff (Gina) were extremely helpful and thoughtful. They were highly communicative and professional throughout the whole process. Will highly recommend. Thank you

Y. Y.

very nice experience. all the staff are very friendly and helpful

C. E.

Dr Ho is quick, precise, and knowledgeable. Thank you!

K. G.

Friendly team at Gutcare Farrer Park. Was attended by Ms Yanti, who's extremely friendly and make me feel calm.

F. L.

The whole experience with GUTCARE, was extremely good, nothing short of professional, Dr Loh was very precise with his explanation and also recommended the best options so that I could feel better. Hasina also made sure that my appointments were booked promptly and ensured the admin side of things were settled accordingly and swiftly. Keep up the great work! And once again thank you, definitely would recommend 10/10.

C. A.

Went to see Dr Chen for chronic abdominal pain and weight loss. Did my gastro and colonoscopy with my previous speciallist but cant find the cause. Just 2 visit to Dr Chen and he is able to pin point what issue i have. After 3 months of medication now i feel 100% fine and gain back my weight. Dr Chen is very patient and detailed. Highly recommended!

J. N.

Thanks to Dr Ho and Michelle for good service and treatment for my acid reflux.

K. K.

Dr Loh Poh Yen is a very professional, personable, and kind specialist. He explains well and does not push expensive tests. I have always felt grateful for having met such an excellent well trained medical practitioner, humane person and his team. Highly recommended! Thank you with deep gratitude! ts. I always feel so grateful to have met such a great doctor and his team. Thank you ever so much, Dr Loh! Highly recommended!

H. M.

I fully recommend seeking Dr Loh's expertise and guidance on all issues abdomen/gut related. He is thorough, very responsive (email, telephone calls and f2f!), and extremely supportive in patiently answering all your queries. His recommendations are need based keeping the patients best interests in mind and never otherwise. His staff/team are super collaborative and flexible too making the entire visit/consultation experience really smooth, seamless and comfortable. I highly recommend Dr Loh should you need his best services. Thank you.

J. O.

I first saw Dr Loh Poh Yen on 19 November 2021 in Farrer park clinic. Dr Loh is very professional. He is very friendly and patient. He took his time to understand my condition and the problems I'm facing. I needed to do a scope and Dr Loh explained clearly to me on the procedure. With the help of his clinic staffs, everything was arranged very fast and smooth. I went back to see Dr Loh today for a review after my scope. I really like how Dr Loh take his time to explain everything clearly to me without rushing and let me know what needs to be done. Thank you Dr Loh for your care! And not to forget the friendly and helpful clinic staffs. Thank u for helping me to arrange everything. Really appreciate. I'll highly recommend Dr Loh Poh Yen and the clinic to other patients. 👍🏻

I. K.

Dr Loh Poh Yen is very gentle and attentive. He took time to listen, patiently explained and cleared the concerns that I had. The staff at the clinic also attended to patients professionally. Overall, I had a good experience.Thank you Dr Loh and team!

t. N.

I was referred to Dr Loh Poh Yen by another specialist for my liver. While I was nervous and scared initially, Dr Loh’s friendly and approachable demeanour and reassurance made me felt at ease. He is professional, meticulous and takes time to answer the queries/concerns patiently. He is not pushy and does not force you to do unnecessary procedures or take unnecessary medications. Clinic staff are nice too.

D. P. K.

Great experience. Dr. Loh is a nice doctor. He is very understanding and polite with patients. He takes time with the patient to understand the health issues correctly. I highly recommend the doctor. Office staff also highly professional and helpful.

I had a great experience at Gutcare farrer park with Dr Loh Poh Yen. He is attentive and very patient with his explanation. The scope procedure with him was also very smooth. The lady in the clinic was polite and effective in scheduling my appointment. Overall a great experience including the farrer park hospital that I had the scope procedure.

B. G.

Expressing our heartfelt Gratitude to Dr. Loh Poh Yen and his team for taking care of my wife at Mount Elizabeth hospital, Orchard when she was admitted there last month .The very empathetic approach, integrated and collaborative efforts of Specialist doctors lead by Dr. Loh, nurses, physiotherapists and dieticians helped her to regain the health very quickly! Acknowledging the care from F&B team, cleaning staff and others for their support and understanding as well! From our experience, the service that we got from Dr. Loh and his team was excellent, highly professional and caring at the same time. Our follow up appointment at gutCARE @ Farrer Park was also a pleasant experience. Highly recommended!

A. l.

Dr Loh Poh Yen provided an in depth analysis on my condition and advised clearly on the best action to investigate the issues. Procedures were performed well and I'm cleared with better health. I appreciate the care and empathy he gave to assure my concerns.

R. J.

Dr Loh Poh Yen is approachable, great listeners, and empathetic to the concerns of my gastric problem. Really He is excellent, highly professional and caring. My follow up appointment at gutCARE @ Farrer Park was also a pleasant experience with Dr Loh and his clinic staff too, Highly recommended! Thank you so very much for taking care of me and being so skilled at what you do.

Decided to visit Dr Loh after NTFGH rescheduled my endoscopy thrice. I was pleasantly surprised when he personally picked up the phone. I'm also glad that I have the right decision because Dr Loh was able to explan the initial report from polyclinic in layman's term, gave me options and also able to schedule endoscopy immediately after the first consultation! I was also able to receive answers to my questions via whatsapp quickly as well.

P. N.

Dr Shim is a very caring doctor who looks into the welfare of his patient. He is patient and kind and can recommend good medications suitable for his patient. He is a very encouraging doctor who treats not just the physical body but is comforting to the soul. Highly recommends Dr Shim if anyone has gastric or gut issues. Gina the receptionist is also very gentle, polite and thorough in her explanation of the medication. Patient’s name Patsy Neo

M. S.

I had a very good experience. Dr Loh took time to hear me and also suggest the right tests for me to do. After the tests, he also explained to me clearly. Staff at Gut care are also very professional and courteous.

E. C.

Yanti is much patient and talked with me, make me calmly to have a smooth Fibroscan procedure. Thanks for assistance

M. O.

Went to see Dr Loh and it was a pleasant and fuss free experience. Was able to get an urgent report in time and clinic was very responsive and accommodating in scheduling appointments. Thank you!

C. S.

Appreciate Yanti’s attentiveness with me during my scan. Friendly and approachable staffs :)

D. C.

I went to gutcare clinic at farrer park hospital on 20 june at 9am. I would like to give positive feedback for the staff and dr there. Rini as a clinic executive is a fabulous staff, friendly and helpful. She serve us well esp attentiveness attend to us and explains clearly in financial counselling. Dr Loh has a very experienced, helpful, patient n polite doctor and always lend his ears to listen what health issue we are facing. Thank you.

Y. M. Y.

chose to visit this clinic because it's on the company doctors panel. i'm very pleased with my choice. the clinic made appointment booking, clinic visit and procedure arrangements all very smooth. most important of all, Dr Loh Poh Yen is a wonderful doctor, very patient, soft spoken and assuring. thank you for the treatments!!

k. h.

Dr Ho and his assistant, Karen are very kind and knowledgeable in gut and stomach issues, and helped to address any misconceptions I had about the topic.

H. N.

I’ve had acid reflux/gerd. Had really good experience with Dr. Loh. He did gastroscopy for me, also explained carefully the results and answered all my concerns that relieved me a lot about the disease. The administration staff was also helpful to do with my insurance procedures.

S. S. I.

I was treated by Dr.Loh Poh Yen. Both doctor and his support staff are really helpful and kind. Doctor doesn’t prescribe unnecessary tests and is very structured with his approach. Thorough professionals !!

l. h.

Dr Chen is very detail and caring doctor, explain the whole process patiently and share useful information. Thank you Dr Chen and Team!

D. D.

Staff Rinnie. I would like to highly compliment rinnie. She had a personal approach and was so warm n carrying that i was able to open up to her and share some heavy heart burden to her. I was surprised that i did that as i dont normally open up to people easily. She is a valuable asset to the clinic... really appreciate making me feel better.

d. d.

Good experience . Dr Poh was very patient and attentive and took effort to explain my condition and clear any doubts which I had . Miss Rini was very attentive and helpful. Answering all my queries promptly .

K. P.

Dr Loh is a very caring and meticulous medical practitioner. I have fully recovered under his care. Thanks again Dr. Loh. Thank you.

M. P.

Have been seeing Dr Shim for past 2years and doctor is very caring and encouraging, got my borderline liver cirrhosis back to NORMAL…. Doc looks happier than me 😊

Y. K.

Found Dr Loh from reading good reviews about him online hence decided to consult with him. He patiently explained my condition and did not push to conduct unnecessary test.