Reviews of JL Recruitment - Indonesian and Filipino Maid Agency in Bishan | Toa Payoh | Braddell | Serangoon. (House Cleaning Service) - Singapore (Singapore).

JL Recruitment - Indonesian and Filipino Maid Agency in Bishan | Toa Payoh | Braddell | Serangoon

346 Customer reviews

89 User comments

House cleaning service

Home help service agency

Employment center

Nursing agency

279 Bishan Street 24, #01-58, Singapore 570279

More information

Information about JL Recruitment - Indonesian and Filipino Maid Agency in Bishan | Toa Payoh | Braddell | Serangoon (House cleaning service - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

Map

Opening hours for JL Recruitment - Indonesian and Filipino Maid Agency in Bishan | Toa Payoh | Braddell | Serangoon

Reviews of JL Recruitment - Indonesian and Filipino Maid Agency in Bishan | Toa Payoh | Braddell | Serangoon

C. K.

Good and professional service from Michelle. We had a great experience hiring a helper for my dad and the whole process was very smooth. She is responsive and very prompt every time I approach her for advise, strongly to recommend for any hiring helper needs.

詩.

The remarkable Ms. Vivian, our dedicated agent, has consistently gone above and beyond to meet our needs with exceptional precision and care. In urgent situations, she consistently goes the extra mile to ensure that we are well taken care of. Over the past few years, Ms. Vivian has consistently provided us with outstanding service, demonstrating remarkable efficiency and never failing to exceed our expectations. Shes one of a kind ♡

C. L.

My 2nd time applying Indo helper through Jl Recruit through Vivian at Bishan brand. They have large Bio & Vivian did a great job to shortlist what’s our requirements & so far we have introduced our relatives to Vivian and all are happy with their services & the selected helpers.

T. S. K.

Would like to express our sincere thanks to Ms Vivian Kam for her excellent service. Helping us to choose the right helper to look after our 97yo mother 2 year ago. Guiding us through the application process and renewal of contract without any hassle. She was also very thoughtful to lend me an ink pad for my mum thumb print. Saving me a lot of time to look for one. Will definitely introduce our friends to JL Recruitment Pte Ltd (Bishan) for it excellent service. Once again, keep up the excellent service!

R. R. S.

Did some research online and went to JL Recruitment after seeing many good reviews. I was served by Shirley and immediately after telling her the requirements I had, she sieved through her pile of profiles and passed them to us for shortlisting. Conducted the video interviews on the same day and we selected our helper on the same day. Shirley had been responsive and prompt and the helper’s travel to Singapore was seamless. Helper had been working in my household for 2 weeks now and so far so good. I’m very satisfied with the service and the helper. I believe JL had gone through their own selection and shortlisting before they are presented to prospective clients. Will recommend JL to everyone looking for a helper.

M. S. L.

As someone hiring a helper for the first time, naturally there will be a lot of questions and uncertainty. I am extremely glad that I came across JL’s positive reviews here and especially all the positive feedback on Shirley. From the moment I reached out to Shirley, I was greeted with professionalism. She was very patient in hearing all our needs, answering our many questions, guiding us and advising through the selection process. We were further impressed during the interviews by how she led and managed the conversations with the candidates to ensure our expectations were communicated clearly. As a result, on the same day we head down to the agency, we managed to decide on a candidate! I would highly recommend Shirley’s excellent service to anyone in a heartbeat. If you need a helper, look no further beyond JL.

I. P.

We were looking for an agency who could assist to handle the paperwork’s to bring the maid in from Indonesia to look after my dad. We chanced upon JL recruitment and never looked back. We were served by Shirley - she was patient and know her stuff really well. She could also advised what is best for us. Hence, was able to receive the maid within 1.5 weeks from the start of documentation. Definitely would recommend JL Recruitment if you are looking for a helper.

T. S.

We have an urgent need to have a helper to look after our elderly parents. Luckily, my friend recommended Shirley from JL Recruitment to me. As a first time hiring a helper, Shirley was quick to provide good advice and guidance on the application process. We managed to get an Indonesia helper in 5 days. We are happy to have Sinta in the family. She settle down fast and take care of the elderly well. My sincere thanks to Shirley and May for their services. Highly recommended, 5 stars!

K. N.

My most sincere thank you to Shirley from JL Agency to assist me on getting our helper at a very short notice as we were in need of one due to a sudden change of situation at home. As this is our first experience, Shirley guided us through the whole process in detail and was very patient to our queries. She listen to our concerns and shared with us what to and what not to expect. Due to her efficiency we manage to bring home our helper less than 2 weeks upon registration. We are very satisfied with her professionalism. Thank you Shirley!

J. N.

I was recommended to Shirley from JL Recruitment by my cousin who also engaged her services previously. She was very professional and sincere in understanding our family’s needs and helped me find a maid that met our requirements. As it was my first time engaging a helper, Shirley was patient and responsive in answering my questions and the whole process was fuss free. I would not hesitate to recommend anyone who is looking for a helper to engage Shirley and JL Recruitment.

D. N.

Happened to chance upon JL Recruitment when sourcing a new helper at my convenience. Met up with Shirley and was impressed with her abilities to understand the hassle of changing and training maids. Chose a transfer maid but can’t make it so I have to re select another ‘brand’ new maid. Shirley felt regretful. Helped out with the re selection pretty fast and paper work was done without any hiccups. So far very happy with her attitude and would highly recommend her to anyone getting a helper.

d. s.

This is my second time I engaged JL and this time Ms Shirley assisted me. Although she was on leave that day, she responded promptly and I was able to choose from many profiles the very next day. Seeing my urgency, she recommended my father a transfer helper when she noticed a suitable candidate was soon to be available. This had helped cut short my waiting time by 2 weeks! Thank you Shirley for your great help. WIll recommend you to my friends next time.

L. W.

Great service and matched helpers. I must THANK Vivien especially! Great service and gave great advice!

J. T.

Shirley has been an amazing agent throughout the entire hiring process. My family and I were actually quite daunted by the thought of hiring a new helper during the pandemic, given the numerous restrictions imposed that were ever-changing. Our worries were however, put to rest with Shirley meticulously handling every single detail. From the time we stepped into the office, right up to the day we picked up our helper, Shirley was consistently polite, patient and professional. Even when we faced a hiccup in the process; what with the helper being denied flight boarding after having respiratory symptoms but testing negative, Shirley was prompt in making the necessary arrangements and communicating the new plans with us. Apart from the reliable and responsible agent that we had, what struck me the most regarding JL Recruitment was the option they have for potential customers like me to conduct online video interviews with the helpers of our choice, free of charge. This could either be done at the agency, or at home via teleconferencing. Shirley, who was fluent in Bahasa Indonesia, acted as our translator for the most part and even gave her own professional opinions after the interviews concluded. We were very impressed by the wide selection that they had, and spent a good hour or two browsing through the biodata before shortlisting a few for interview. Only when we had decided upon our choice, did we then have to make partial payment to secure the helper for employment. Overall, I had a pleasant experience with JL Recruitment. And if any of my friends and family were to ask for a recommendation on a domestic helper agency, without a doubt, I would recommend Shirley from JL Recruitment.

C. V.

Shirley has attended to me. She has been my contact for maid services since 12 years ago. My first and second helper (each has worked with me for 6 years) was through Shirley and both helpers were very good. Shirley has been very responsive and understand my requirements and really help me in finding very good helpers that have worked with me for so long.

S. W. S.

This is the second time I am getting a helper from JL recruitment. The person who helped me is Sonia from Bishan Branch. Both times the experience was seamless and hassle free. Highly recommended 👍 Just to add, the after sales service is excellent too. Definitely a professional agency who has the customers’ interests at heart. When I had to terminate my helper as I no longer require a lived in maid, May from JL recruitment provided close guidance and assistance to ensure a smooth termination. Well done!

J. H. L.

My family decided to go to JL Recruitment after reading many positive reviews. Shirley was very helpful and professional in answering our questions and explaining the procedures to us. We got a helper who is very attentive and care a lot for our new born.

S. L.

The is the 2nd time I am getting a new maid through JL Recruitment at Bishan and was served by Ms Shirley. The 1st maid whom I selected failed to show up n Shirley acted v fast to help us with the 2nd selection to asap bring in another maid as my current maid is returning after she finishes her 2 years contract. Shirley is professional, she made arrangement with her colleague to assist us despite she was on leave n quickly follow up when she returned from her leave. I am glad she is there for us. Well done, Shirley👏👏👏

S. R.

Contacted JL agency for transfer helper, Vivian attended to my query and expedited my request most efficiently and calmly. Highly recommend her services.

L. F. W.

I have shortlisted JL Recruitment out of the other maid agency which my dementia social worker recommended to me I was very blessed to meet Vivian who has been extremely helpful and responsive to my queries. She worked very efficiently and selected bio data files after listening to my requirement The whole process is very smooth sailing and I am very happy for the service rendered from Vivian and Jl

E. T.

It is my first time to engage a helper through JL Recruitment . The person I have liaised with is Shirley.She is helpful, quick and good in coordination. It was a smooth procedure.Although the agency rates are much higher than other agencies but with the professional service they are providing, I personally feel is worth paying.I would recommend employers who need a reliable, trusty and professional agency to engage a quality helper to use them.Thank you Shirley and her team.

Z. T.

Shirley was very helpful n responsive. She takes time to explain n recommend the most suitable helper that we needed. She will keep us posted of the latest updates she had too. Overall, thumbs-up for her great service!

B. T. L.

I happened to come across Shirley from JL Bishan when goggling for a transfer maid and she recommended an Indonesian helper to me. Shirley is professional, helpful and patient when serving me. The helper I got from her is also very good - pleasant, hardworking and patient. Thumbs up to Shirley and her helper! Would strongly recommend her if you need any helper!

M. K.

It was difficult to find a helper for my grandmother during this pandemic. Shirley was very helpful. She was friendly and knowledgeable. She understood my situation and managed to find one that suits my preference. She also guided me on the process as a first timer. She was quick and prompt to my many queries. I got my helper within a month. Great service! I am happy with my helper. Thank you Shirley for your help!

C. T.

I would like to special mention Ms May Heng from Bishan Branch from JL Recruitment for her fast and efficient service rendered to me for the 1st renewal of the work permit of my existing helper. All went smoothly after the 1st appointment and the guidance for the necessary submission of documentations required for processing. Subsequently liaising was very easy and smooth via Whatsapp communication. Indeed, JL Recruitment deserves to give credit to such a committed and efficient staff to attend to existing employer and leave behind a good impression from the start and until completion of the whole process. Wow! A very smooth process indeed! In addition, I am very happy with the existing helper and the services rendered by JL Recruitment so far. Well Done May Heng! 😊

R. R.

We got recommended to JL by our relative. We walked into the Bishan outlet and got assisted by Adeline. She was quick to assist with the selection of helpers from Philippines. However, we wanted an ex-Singapore one from Myanmar and Adeline took us by surprise when she managed to find one who had finished her contract and was able to speak basic English. I am grateful for Adeline's help. Our helper has arrived in less than a month and is currently with us for a week. Will be back to review again after 6 months! Thanks Adeline!

J. T.

Shirley was extremely helpful in guiding us through the whole process. It was very seamless and our helper came earlier than expected. They also arranged for a covid test when she arrived and right before we picked her up from the agency. Appreciate all the work! Thanks!

K.

Shirley is very responsive and explained the procedure clearly to me as it was my first time hiring a FDW. The process of hiring is very smooth and fast. She responded to my urgent request quickly and provided me with a range of candidates. I was able to find a suitable transfer FDW for my sick aunt in less than 48 hours and brought her in within 6 days. I strongly recommend her service.

K. B.

I needed a helper who could care for my mother-in-law who is not mobile. Lena and then, Sonia who took over from Lena, were very helpful in recommending someone suitable. The whole process was efficiently and professionally done, especially during this difficult COVID-19 time. Sonia gave me regular updates on the progress of my application. I am pleased with my helper. She is as good as described by Sonia. Thank you, Sonia, for your good service.

i.

This is the second time I get my maid from JL Recruitment Bishan and always looking for Adeline. She is very good and understanding in helping us to find the maid that matches our needs. My first maid got no experience at all and very slow in doing her job. Adeline help by gave her advise to did her job properly. After my last maid finished her 2 years contract, I again approached Adeline to help me found the new maid that met criteria of our family’s needs. My current maid got experience before. She is hard working, fast learner and got initiative to do her job. Hope that she will maintain her attitude until she finish her contract here. I’m grateful and highly recommend Adeline from JL Recruitment Bishan Branch to my family & friends who need to get maid. Thanks Adeline! 😊

W. N.

I am giving a 5 stars only because of Shirley Choo, otherwise it would be a 1 star. I have switched to her to handle my replacement maid after a series of unhappy episodes with another agent. Shirley was very professional, helpful and service oriented even when navigating difficult situations, finding mutual reasonable solutions. I would highly recommend JL recruitment, only if your agent is Shirley Choo.

J. C.

Ms Shirley is a gem! Her strong product knowledge, patience and super helpful personality made the entire hiring process smooth. She goes the extra mile for her customers by her own initiative. Highly recommended agent! Kudos to you, Shirley!

W. C.

Ms Vivian who was the one who attended to us when we were looking for an experience helper for my mum. The process from interviewing the helper to hiring was rather smooth. The helper is with us for a month plus has been good so far. Would definitely recommend JL recruitment.

s.

I am so so glad that my friend recommended me JL recruitment... I initially had 3 failed attempts of getting a good helper and bad experiences with agencies who rush me to pick a candidate but it turned out the helpers were not even comfortable taking care of kids and wanted to leave after 6 months and then I needed to starts searching again and pay all over again. So when my friend recommended me to change my maid agency, I met Adeline from JL recruitment who worked on my case was extremely detailed and reassuring to find me a suitable helper. I was in doubt to pick between 2 helpers and she shared her expertise on why based on my requirements I should pick a specific helper. At all times, she was not pushy or rushing me to quickly pick someone. she made an effort to give thoughts to my requirements. Since then, my journey with them has been great. My helper who joined me has since been with me successfully for 2 years and now I am extending her or another 2 years with the help of Adeline again. During this time, I won't say it was perfect with my helper, I definitely had issues during the earlier days but Adeline from JL recruitment even suggested to me to bring my helper down to the branch and assisted me to counsel her. After the session, I never faced such issues with my helper. I think beyond finding you a helper, Adeline after sales effort is excellent. She even follows us to check if everything is ok after my helper is with me. There are many maid agencies out there but I Totally recommend JL recruitment and pls look for Adeline coz they are one of the only few agencies that made an effort to help you find a good match patiently.

X. Z.

My husband I are glad that we found JL agency. From beginning we knew tht it will be hard to get a transfer maid as every one has to be very fast finger. However, thanks to Shirley prompt assistance and help, we managed to secure a transfer maid and the process of processing the transferring is very fast. We are so happy tht we got our helper in less than 1 week. Really thank you so much to Shirley who is super helpful in helping us getting a maid.

F. S.

This is my first time engaging fwd through Shirley Choo. She has been very informative listing down diff bte Filipinos and Indonesians for me as I have always been engaging Filipinos. This time round I got an Indo thru her and so far to date the helper has performed well and is initiative, obedient, learns fast and possess positive vibes. We r very happy n satisfied that our requirements are met thru Shirley's help. Will recmd my family and friends to Shirley when needed.

T. C.

Shirley was extremely helpful with this process and paid alot of attention to our needs. She found a helper that fit our family profile well and we could not be happier. I highly recommend to seek Shirley’s help and expertise if you are looking for one. Thank you Shirley!

M. T.

got the first helper from JL for my parent, so far so good. now i am getting a helper from JL to look after my 2yo baby. I am glad i can always have Shirley from JL to get a helper for me. She is honest and try her best to help me out.

C. T.

1st time engaging this agency and found them through google search. Was desperately looking for a replacement helper after the CB was over and contacted them at the right time. Shirley was responsive and patient with my request. Found a good match quite immediately. The entire process was very smooth and efficient.

S. C. H.

Want to compliment Adeline from JL Bishan for her professionalism. Recommended the most appropriate/ Suitable maid to help me in doing chores and taking care of my child. Give honest feedback on issues/ problems related to Maid issue. Appreciate her help with dealing with maid issue even when she was off duty. Thumbs up for her and many thanks.

B. P. O.

Hi, I wish to commend JL Recruitment for the quality of the service when my family wanted to hire a domestic helper. The staff Shirley at the Bishan Street 24 was helpful and effective in arranging interviews and paper work. Many thanks.

D.

Adeline at Bishan has been most helpful and effective in getting the helper that fits my needs. She is quick to respond and took the initiative to do a video interview without me asking so I can assess the maids during the pockets of available time that I have. Comparing her with the other coordinators from other maid agencies that I’ve come across, she definitely gets the job done more effectively. I got my maid within 4 days after meeting her.

R. G.

Thank you Sonia and Shirley. My 1st contact with Sonia was in Oct 2020. Sonia help us with our enquires, the interviews and selection of maids and all the paperwork. Thank you for your effort and assistance. We took over the maid last week and Shirley assist us with the formality, as Sonia was not working. Everything went smooth. Once again, thank you so much.

R. T.

Shirley patiently attended to our requests and fulfilled our requirements by recommending an Indonesian maid to take care of my mother. I would like to thank her for her service. Thank you Shirley.

J. T.

Shirley was prompt in following up and updating of the progress during the hiring process. The helper match my requirements. The helper was also pro-active and fast in getting up to speed with the needs of caregiving. Do look for Shirley for a fuss free hiring experience.

A. S.

In current pandemic situation is not easy to find a suitable helper and many government restrictions. I am a walk-in customer and first time using this agency. Sonia is very helpful and diligently following up with MoM on my appeal. She is very responsive and understands our needs. Today is the 3rd day of my new helper and I am happy with her. Thank you for your help, Sonia.

M. H.

Shirley made the process of hiring a helper super easy. Thank you for your services. She also went the extra mile of informing me what was needed to send my current helper back. Thank you again!

H. T. T.

We got to know Adeline at Bishan JL Recruitment through our neighbour's recommendation. Our experience with Adeline during our first met up was pleasant. She listened attentively to our needs and was able to recommend a suitable helper for us. The whole process thereafter was smooth as well. We highly recommend Adeline to anyone who needs to find a helper.

S. L.

Adeline understands the employer's requirements and is able to provide recommendations according to what is required. She is very prompt in updating me on the list of helpers available and I secured a helper within a few days. General expectations of the employer were briefed to the helper and and any doubts were also clarified easily. Paperwork were processed smoothly and it was a pretty much fuss free experience.

p. g.

We were in contact with Shirley from JL Recruitment and we find her fast and efficient in handling the whole process. She is friendly and helpful. We are happy with our current domestic helper.

A. W.

I would like to give praise to Adeline from JL Recruitment for her great service in providing maid. She is patient with my requirement and able to handle things professionally. It’s nice to have them with me and they always do a wonderful job.

n. e.

I was recommended to JL recruitment - Vivien by a friend. Vivien was flexible in her mode of communication and her timely assistance had been very helpful in my urgent need and transition to a new helper. I highly recommend JL - vivien to anyone who needs to engage a helper!

I. H.

It’s our first time getting a helper and Lena was really very patient and helpful. She Is very experienced and proficient in her work, very efficient and she helped me to filter bio data that suit my needs plus to share with me her frank opinions. Their (Lena&Adeline) professional service ensures minimum efforts from us. Thank you so much!

Y. Y.

Adeline from JL recruitment is very helpful , responsive by WhatsApp and prompt in shortlisting helper that suits our requirements . She is experienced and able to share and manage expectations for both ourselves and the helper. The whole selection process was a pleasant one. Excellent service Adeline! Keep it up!

W. L.

I went to JL Recruitment to engage a helper as I am really in need of one to take care of my little one. I was serviced by Adeline who was relly forthckming and helpful. She took effort to understand my needs and expectations. Adeline also recommended which helper was good and not to cater to my needs. Thank you! Strongly recommended! 👍

c. j.

I am impressed by the excellent service provided by Ms Agnes. Assuring throughout the process of getting the maid. Ms Agnes explained all application process, fees very detailed. She gave constructive advice, took time to understand my requirements and gave suggestions. When I needed help or advice she is very responsive. Will highly recommend this agency to my friends.

S. T.

Excellent service. Shirley is extremely efficient, helpful and friendly. Agency no hidden cost. My transfer maid is very obedient and up to my expectations. I will highly recommend their service. Thumbs up!

K. T.

Sonia, who was our agency representative, has been really helpful, persistent and responsive during our application of our 1st maid for baby care and home chores. She helped us through multiple appeals in getting Aris, our FDW fron Indonesia during times of travel restrictions. Really appreciate your dedication and professionalism. 5 star recommendation!

Z. T.

We’ve been a loyal customer of JL for many years. Lena has provided excellent service with good support to many details. She excerise fairness to both employer and helper which is highly commendable. 👍🏻

W. K. N.

Visited JL Bishan branch based on recommendation from my friends. Adeline was patience in explaining the administrative processes and providing prompt updates throughout the whole period. Highly recommend her to anyone who is looking for a FDW, especially those who are new employer.

S. W.

Great service from Lena from the Bishan branch. Although it took me a while to select a helper, she was always patient and gave honest feedback. She gave good advice on how to communicate with my helper too.

T. A. C.

Sonia is quick and efficient in handling our application. She know I needed a Chinese speaking Indonesian maid as we dun speak Malay and she was quick to find me one. Is a pleasure to be served by her.

S. P.

Was walking by the agency and decided to go in. Was served well by Shirley Choo. Efficient , polite and good information. Got a good maid in two weeks. Thanks for the help. Keep up the good work.

k. k. S.

Having had dealt with JL Recruitment staff member Shirley, I have no doubt that her services rendered is superb and effectively produced the results that I had wanted and am entirely satisfied with what she had done which meets more than what I expected and it goes without saying that prospective clients of hers can rest assured of her best services at all times. Seck K K

h. t.

Responsive and pre-emptive. Went above n beyond in helping to help arrange for the departure of our previous maid even though she wasn’t from her agency. A shout out to Adeline! Definitely recommended

B. N.

Miss Adeline Tan is very efficient in the whole process. And after sales service is excellent by helping me with the extension and cancellation of my previous helper. Highly recommended

B. S.

Nancy Choy is my agent. She is very responsible and professional. She extend her service even during her off day to make sure that my questions and enquiry is answered. I highly recommend Nancy Choy as your FDW agent to all fellow families.

D. T.

Shirley provided excellent service, other staff are friendly and helpful too. Overall satisfied client and shall recommend to others. Thanks JL

J. N.

After going a few bad experiences with various Maid agencies, I’ve decided to try this which is near my place in Bishan and to my pleasant surprise, the customer service from Lena Goh is superb and my indo helper has been a great help thus far. Thank you Lena for going the extra mile and answer our queries tirelessly!

R. B.

Was very happy With the service n assistance from Shirley. Assist us to get the helper we need for our requirements

H.

Shirley was very helpful, patient and professional in finding a suitable helper. Thank you so much!

E. P.

Excellent service by ms Adeline. Assisted me throughout the process of hiring from beginning til end. Very pleased with helper. Recommended.

L. L. L.

Very good support from Adeline (Bishan) who got me the replacement helper on time.

K. S. W.

Had several dealings with Bishan branch and happy with the services provided by the friendly staff

M. M.

Name.sata Ika Luvi Seviana I just want to say thank you mam

C. L. C.

s. c.

S. C.

P. C. Y.

E. K.

A. A.

J. H.

C. T.

Contact

Photos