Reviews of Baskin-Robbins NEX. (Ice Cream) - Singapore (Singapore).

Baskin-Robbins NEX

318 Customer reviews

101 User comments

Ice cream

Ice cream shop

23 Serangoon Central, #01-K4/K5, Serangoon Central, #01 - K4 / K5 NEX, 23, 556083

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Information about Baskin-Robbins NEX (Ice cream - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Opening hours for Baskin-Robbins NEX

Peak hours

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Reviews of Baskin-Robbins NEX

R. T. T.

Great selection of ice creams! Plus great offer eg 8 scoops for $8.80 from 7-10pm now! Plus one scoop for one new flavour of chocolate mint! Plus many ice cream cakes too for your birthday needs! Also friendly staffs! Plus their waffles tastes so good! Nice quiet seating places!!!

n. r.

My go-to for ice-cream fix! Usual flavours I’d order would be the chocolate and strawberry cheesecake. Service attendants are usually friendly too.

J. L.

Ordered their ice cream cake for our friends New Year Party. First i have to say that the box and other things like dry ice and instructions to take the ice cream cake out was very impressive. Good quality ice cream cake. But not the easiest to cut since you need to serve ice cream while it’s hard but it’s really hard while it’s frozen. Pretty cake too!

n. n.

Met the best service crew at Nex Baskin Robbin’s outlet! Didn’t catch her name but she was serving us on 25 July at 1.30pm, excellent service! Will definitely come back again!

P. L.

great place for dessert after dinner. quite a lot of selection of flavours. My get go here is always the waffle in cup. Service quite good too. Limited seating available so try to avoid peak hours.

A. H.

My friend bought the new Cheesecake Brownie double scoop and I bought the Pistachio Almond single scoop that comes with free Bonbon Almond scoop. The pistachio waste really weird, it have that artificial almond taste with strong aftertaste. Do not buy it!! The shade of green for the pistachio should have been a red flag to not choose it. Really regretted my choice. But really glad they gave the free Bonbon Almond scoop. Do have a taste test first before purchasing so you wouldn't regret your choice.

K. K.

Update: as of the 5th Feb, the store manager called and explained very nicely that a temp probably forgot to weigh it. She went above a beyond, and everyone who wants to be in service needs to learn from her! Just ordered a quart of mint chocolate chip and it clearly says 700g of ice cream on the menu. Came home and weighed it as I was curious if the listed weight is with or without the cardboard container it comes in, only to realize that it actually weighed less than 500g! I know it takes a lot of strength and patience to scoop enough ice cream to fill such a big tub, but to actually short-change your customers in this manner is unacceptable. I have been buying quart sizes from Baskin Robbins for so many years now and it's unfortunate that it took me so long to find out how dishonest the business is.

S. C.

Honestly think the quality has dropped. There are better ice cream places instead of this. Do not recommend this place

Z. W. H.

Do you Ice-Cream? If yes then please mark your calendar every Wednesday , and come on down to Baskin Robbins because its PINK DAY! and the value is real. I can really say that the PINK Day concept is one of the longest running promo-type deals kind of event since I first saw since about 2014. Many F&B promos are usually kinda "selective" and come n go all the time. PINK Day is Wednesday and is does not seem to go away. Located right in the center of NEX mall. Always have some promotion going on so its super value! Ice cream flavours are more targeted at kids (bubble gum etc.), so i will usually go for the less sweet options like chocolate and hazelnut. I forgot to mention staff service is awesome too. So if you are feeling PINK, come on over and treat yourself and your loved ones to some ice-cream =)

Y.

You can not miss this store as you come up from the escalator near guardian. It is the centre of attraction. Ice cream variety is never a worry. If you are getting the caffeine choice, i tried the iced mocha. It is really strong, so if you are someone who can't sleep well with caffeine. Try it in the afternoon will be better.

I. T.

Baskin Robbins has been around for Ages and yet, it continues to surprise us with the variety of flavours! My favourite is the Cherry with white chocolate ice cream, I totally forgot the name but i cannot get it in Singapore! Of course for my kids, the Cotton Candy Flavoured ice cream is the winner! And at Nex mall last week, we got the Raspberry white chocolate which is also just as yummy as cherry, thanks baskin Robbins for always cheering us up!

N. K.

Friendly staff with pleasant demeanours. They abide by protocol and didn't hesitate to remind me to check in when I forgot. I really liked the service and the ambience of the place was quite pleasant. Would recommend for anyone looking for a quiet day out.

P. L.

My fav ice cream!

D. (.

Great customer service and awesome ice cream 👍

a. e.

Nice flavors

C. W.

Baskin Robbins is a pretty underrated Ice cream company in the local scene. They have surprising promos and special flavours occasionally

g.

Ice cream was superb! It was smooth creamy and nice. Staff were friendly and even offered us free toppings.

R. L.

Where is the “beach day” ice cream why isn’t it back at Nex hope it comes back soon🥲

L. L.

Friendly staff. Great ice cream. Fair price. Convenient located next to H&M for wifi.

Z. C.

The ice-cream itself is great. But the outlet is under staffed on a Fri afternoon

R. N.

Staff was enthusiastic & excellent!

M. A.

Friendly staff. Will be good if the company can indicate which ice- cream are not "halal".

N. W.

Ice cream medioka but charges exorbitant prices for it. Can get more for same price at Haagen Dazs etc

S. M.

Good taste ice cream But wednesday offer ia not good.

F. T.

Ice cream is nice but limited seating due to Covid.

M. i.

My go to place for ice cream since I was a kid. Nex-Serangoon.

A. K.

The cendol blast was nice

J. S.

Delicious ice cream, except that getting a table there is always a challenge.

A. H.

It has my favourite flavour there: Prailines and Cream.

E. S.

Ice cream is rich and great selection of flavours.

K. S. B. N.

Crowded on the weekend. Staff seldom clear the tables for next customer.

J. H.

A wide range of good flavours, but slightly pricey.

R. K.

They should introduce some more icecream flavours

J. S.

Great place and friendly staff. Only lacks more seats

R. W.

Excellent ice cream on reasonable price

N. C.

Our favourite hang outspot with ice cream

S. L.

The only one near to my place and always long queue

A.

The love potion flavour is very tasty

M. I.

Ghufran very friendly & presentable

S. l.

Staff is friendly.

F. A.

Look the Pink day v v much! :)

W. K. T.

Yummy.

C. M.

Banana split $9.90

S. A.

Nice

l. l.

At NEX, I was lucky enough to meet a kind employee (if I remember correctly, it should be Looi) who made us a very crispy egg roll wrapper and added the recommended green ice cream scoop. It was so delicious 😋 Thumbs up 👍

A. T.

The ice cream is delicious, but there are not many seats. But under the epidemic, this is not a big deal

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