Reviews of Clema Risk Solutions Pte Ltd. (Insurance Agency) - Singapore (Singapore).

Clema Risk Solutions Pte Ltd

47 Customer reviews

17 User comments

Insurance Agency

Insurance broker

883 North Bridge road Southbank Building, 198785

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Information about Clema Risk Solutions Pte Ltd (Insurance Agency - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Clema Risk Solutions Pte Ltd

E. H. A. H.

Robertet Asia Pte Ltd has partnered with Cléma Risk Solutions for the past ten years since our inception in Singapore. The expertise and dedication of Cléma Risk Solutions have been crucial to our growth and success, providing invaluable guidance on our employee benefits and commercial insurance needs. Their seamless liaison with our headquarters in France further showcases their ability to manage complex, international requirements efficiently. The staff of Cléma Risk Solutions have consistently demonstrated an exceptional understanding of our unique requirements, providing tailored solutions that align with our business objectives. They have helped us achieve cost efficiency by identifying opportunities to save without compromising the quality of our benefits. Cléma Risk Solutions stands out for their proactive approach, particularly during renewals. They engage us in discussions, implementing necessary changes to ensure our programs stay effective. Their attention to regulatory compliance has given us peace of mind, minimising legal risks. Their annual onboarding presentations keep our staff well-informed and engaged. The level of service rendered by Cléma Risk Solutions is exemplary. They are always available to support and resolve any issues we encounter, demonstrating their unwavering commitment to our success. In summary, Cléma Risk Solutions has been more than just a broker; they have been a trusted partner and advisor, integral to our journey in Singapore. We highly recommend their services to any organization seeking a reliable, knowledgeable, and proactive insurance broker.

B. S.

While traveling and working abroad, I had an unfortunate medical emergency that required surgery. Clema Risk Solutions (via Margaret and Reshma) provided great support in finalizing the insurance claim and approval once I was back home. They eagerly requested feedback on the process and were keen to continually improve for the future, while providing great customer service during.

I. S.

I highly recommend the professional team at Clema for anyone who needs help to navigate all the complex insurance packages out there. It saved me so much precious time and I was able choose the right match addressing my needs within the correct price points after one session with Clema's CEO Margaret. It gives me great assurance that my health insurance is now in good hands and I recommend anyone who's looking for a broker to look no further - trust the Clema team!

A. b.

I had a very good experience with Sajini from Clema risk, she was very quick to respond and also efficient in handling the tasks. Had some issues with my AIA account and she quickly helped me sort it out. Happy with the overall experience, and would definitely recommend them.

T. L.

Margaret and her team have always done a great job for us. We’ve worked with them since 2014 across a couple of companies. They have always been very responsive and helpful in finding solutions and pushing through problems we’ve encountered. Very highly recommended!

D. S.

I have an very good experience with Clema where my specific request were urgently addressed and coordinated. The staff are highly customer oriented with high quality of service. Special thanks and appreciation to Ms YY for her coordination and support in many occasions with her immediate response. And to Margaret for her overall support.

E. L.

Have had a good experience in getting into contact with their customer service to sort out an unsuccessful claim. Reshma, the customer service attending to me ,was very responsive to my emails and we could get the claim processed quickly thereafter. Thumbs up.

H. K.

Binuri (and team at Clema) recently assisted me with the process for obtaining a documentation working along with my insurer. They were cordial and expedient throughout our exchanges, and they helped me obtain the paperwork very quickly. Sincere thanks to Binuri and team! Kind regards

W. L. N.

Highly recommended! Professionals armed with broad knowledge of the market, the medical landscape, the local and international plans for groups and individuals. They are exactly the kind of brokers we need as our employees come from diverse backgrounds and nationalities.

D. K.

Reshma gave a great service in helping me reclaim medical expenses and made the whole process a lot smoother than it would have been without.

C. R.

Reshma and her team have been very helpful to help me with my claim. They are easy to reach and quick to respond. Very good service. Highly recommended.

L. B.

Reshma and customer service team helped me for claim and for LOG application, they managed complicated situation with the insurance company successfully!

Y. T.

Quick claims, no hassle. Services team is ready to answer your question during business hours. Response is fast and provide the most relevant information you need.

P. R.

The team is super client focussed. Very happy to work with them

L. J.

The Clema team is always very responsive, kind and efficient. In particular, they helped us a lot during delicate situations with our insurance (emergency hospitalizations for example).

D. P.

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