Reviews of House of Watches – New & Pre-Owned Luxury Watch Dealer In Singapore. (Jeweler) - Singapore (Singapore).

House of Watches – New & Pre-Owned Luxury Watch Dealer In Singapore

1137 Customer reviews

194 User comments

Jeweler

Watch store

14 Scotts Rd, #04-146 Far East Plaza, Singapore 228213

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Information about House of Watches – New & Pre-Owned Luxury Watch Dealer In Singapore (Jeweler - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of House of Watches – New & Pre-Owned Luxury Watch Dealer In Singapore

J. N.

I visited House of Watches today and had an exceptional buying experience! Wayne was incredibly hospitable, taking the time to answer all my questions thoroughly, without any pressure or hard selling. It’s refreshing to find a place where the focus is on providing genuine service. If you’re in the market for a watch, I highly recommend making a trip to House of Watches—it’s definitely worth the visit!

C. H. Y.

Second time dealing with House of Watches and it was truly another great experience with them. Wayne demonstrated an exceptional professionalism, knowledge and expertise in the watches and provided a 5-stars customer service during my visit. The entire transaction process from start to end was seamless. Thank you Wayne and Laura once again and definitely looking forward to more deals with you all!😊👍🏻

M. B.

Great experience with Wayne (and Jet) at house of watches. First purchase of a Rolex and decided to go with these guys following a top customer experience! This team are ones to watch and will definitely be returning when it’s time to upgrade to another Rolex. For now I’ll enjoy my new addition which is a really mint condition watch. Go have a look, you won’t be disappointed. Thanks guys!

J. K.

Thanks to Jet recommendation. It was a pleasant and enjoyable experience dealing with Wayne and Laura as we sold our timepiece to them. Have been chatting with Jet to help me get a honest direct offer. We met Wayne in his shop at Far East Plaza at Level 4 this evening. During the chat, they were honest, polite and very professional during the entire transaction. There was no low-balling and I felt zero pressure in closing the deal. I can understand why there are so many 5 🌟 stars ratings given to them by so many people. Will definitely recommend them for those looking to trade-in or invest in a new watch! 👍👍 I am looking for a new DateJust or Air King for my son 21st Birthday and will surely go back for a chat with the team.

K. C.

I recently bought my first Rolex, a Pepsi GMT-Master II, from Wayne at the House of Watches, and it was a fantastic experience. Wayne was incredibly patient and kind throughout the process. He took the time to explain all the details about the watch, making sure I felt confident in my purchase. Wayne’s knowledge and passion for watches really shone through. He answered all my questions and gave great recommendations based on my preferences. Even when I had to make transport arrangements, he was accommodating and ensured everything went smoothly. I’m very happy with my Rolex and the service I received. I highly recommend Wayne and the House of Watches to anyone looking for a reliable and knowledgeable watch dealer. Thank you, Wayne, for making this such a great experience!

T. T.

Overall: Very professional, helpful and knowledgeable service and super value for money watches! Was served by Wayne and Laura to trade in my old watches and to buy a brand new watch. House of Watches offered me a very attractive price and the new watch (Starbucks) that I bought is also very value for money.

L. M.

Great service provided by Laura and her team. Very friendly and professional. Wanted to get Cartier Tank LC last week but it was sold by the time we reached the shop. Fortunately they ensured me that they could pre-order a new piece for me. And now I am a happy customer, just got the piece today! Thank you!!

A. R. L.

We were served by Jet Lee and Wayne when getting the watch. They are very accommodating and helpful. We were impressed by their assistance as it's over their working hours. Thank you so much for helping us. Appreciate your kind assistance. Will come here again for watches!

R. T.

Best choice ever to purchase my watch here!!! Booked an appointment with them and their respond was fast. Jet served me throughout and he was very friendly and knowledgeable. They will share their knowledge and give the most genuine answer, most importantly no hard selling at all! Will come back again for my next collection~~

B. J. C.

Bought two watches from this shop and traded in my Batgirl. Wayne and Laura were very pleasant and gave me a great deal! Overall it was a wonderful buying experience. Will definitely come back for future purchases!

P. O.

I had a pleasant experience purchasing my first watch at House of Watches today. Thank you Laura for the prompt response despite my last-minute request. I appreciate her conscientious service and knowledge. She made it very comfortable for me to ask questions as a first-timer. Also, here is a shout-out to Wayne for helping to resize my watch and for the tips you’ve shared on luxury watches. My husband and I had an enjoyable time; and House of Watches will definitely be our trusted and go-to place.

S. T.

I recently had the pleasure of being served by Wayne, and I must say the experience was exceptional. Wayne provided outstanding service – he was attentive, professional, and went above and beyond to ensure everything was perfect. His friendly demeanor and thorough approach made a big difference. It’s rare to find someone who truly cares about the customer experience like Wayne does. Highly recommended!

S. M.

Purchased my first Rolex from this store and was helped through the entire process thanks to Mr.Wayne and Ms.Laura who were very patient in explaining the payment terms, validity of the item and warranty matters. They were very friendly and gracious in letting us try the watch I finally purchased and other models

A. C.

Visited multiple retailers and House of Watches was by far the most comfortable and approachable. My SA, Jet, together with other staffs at House of Watches are all very friendly and knowledgeable in the history and details of not only Rolexes but other luxury timepieces as well (for comparison). They aren’t sales-y, and mostly focus on the reason of my interest in purchasing a timepiece. Their expert opinion and advice led me to an informed & firm decision for my purchase and the process of purchase was easy. Would recommend people who are looking to purchase any luxury timepieces to visit them first, and they could even share insights that only they have.

Z. L.

We had an excellent experience with Laura at House of Watches! From our initial contact to the final purchase, everything went seamlessly. Laura was incredibly kind and guided us in selecting the perfect timepiece. Thank you so much for the outstanding service – we’ll definitely recommend House of Watches!

C. J. L.

Wayne was fantastic throughout the purchase process—knowledgeable, patient, and genuinely invested in helping me find the right product. He took the time to answer all my questions and made the entire experience seamless and enjoyable. While some of the other shops I visited were a little more impatient, I truly appreciated his professionalism and excellent customer service. Highly recommend House of Watches for a smooth and stress-free experience!

V. T.

Wayne was very efficient and gave really great recommendations! We booked an appointment an hour before and secured the slot immediately. Walked out a happy timepiece owners after :D

D. C.

This is my first luxury watch experience with House of Watches. I had great time here with Laura and Wayne! They are professional and also patient in helping me in my choice of purchase. They also made the whole experience enjoyable and stress free. Greatly recommended to anyone who wishes to buy a new toy! Thanks a lot, House of Watches! Will definitely recommend to my friends.

K. C.

Very knowledgeable and friendly. The young owners are passionate about watches. Very happy with their service and my purchase. Would shop here again.

W. S.

Friendly and professional service. Most importantly, Wayne n Laura are honest, willing to share information. It’s that piece of mind when you are buying an expensive piece of watch.

J. G.

I had an excellent experience at this boutique, thanks to Wayne and his team. The service was top-notch from start to finish, with a seamless buying process that made everything enjoyable and stress-free for a newbie collector. Wayne was knowledgeable, enthusiastic, and ensured that I was well-informed about every aspect of the watch. The entire team made me feel valued as a customer, and their professionalism truly stood out.

M. K.

I just had the pleasure of buying my first Rolex from the House of Watches. Jet was very informative and allowed me the time to make the right choice, one I will not regret! Many thanks to the House of Watches.

D. L.

Had the best buying experience from Jet of House of Watches! There were many shops in the same mall but what impressed me was the level of professionalism and service rendered! Highly recommend anyone who is looking to purchase watches!

I. J.

Great purchase experience, excellent service and expertise from Wayne and Laura. Definitely hope to come back again in the next future!

D. N.

I had a wonderful experience purchasing a watch from Jet at House of Watches. He was extremely knowledgeable about all the brands and models, patiently answering all of my questions and providing insightful recommendations. His friendly and professional approach made the entire process enjoyable. Thanks to his expertise, I found the perfect watch that fits my style and needs. I highly recommend Jet to anyone looking for excellent service and expert advice.

D. T.

I had an excellent experience with Laura and Wayne. They were incredibly patient with all my questions and took the time to help me find the perfect watch. Highly recommended for anyone looking for quality watches and great service.

D.

Wayne is a very genuine person. Came in clueless about the purchase procedure and knowledge but he answered all my doubts. Highly recommend to consult him and appreciate the good service overall! 💯

M. l.

I had the opportunity to be attended by Laura and Wayne at House of Watches for my first Rolex watch purchase. Very impressive advise and communication from the both of them as it aided in my decision-making to purchase the watch. Thank you very much, Laura and Wayne, I had a great experience at House of Watches!

P. S. W.

Bought my first Rolex watch from House of Watches. We shopped quite a few places before deciding that we want to get the watch here. The entire shop is well-designed with a classy look, which fits these expensive watches very well. Thank you Jet for explaining the different watches to us during our first visit. Thank you Laura and Wayne for following up afterwards whilst accommodating to my indecisiveness, assisting me towards making my final decision even after your working hours. Overall a very pleasant shopping experience with them! :)

S. Y. C.

First visit to HOW and was assisted by Zac, got the watch I’ve been looking at, the Rolex Sub “Starbucks”! Friendly and very approachable staff at HOW, making sure you get the best experience possible. Thanks a lot! Cheers 🥂

3. I.

Pleasure doing business with you guys. Jet was very helpful. Really appreciate it guys! Awesom service and highly recommended.

F.

Entered the store and received a warm welcome by the dealers. Jett served me and he was extremely patiently throughout the entire process. He explained everything in clear details. Will definitely come back again. Highly recommended!

P. D.

The duo (Wayne & Laura) are simply amazing. Their watch and industry knowledge is stunning. They made my watch procurement a personalized journey. I would highly recommend them for any consultation cum procurement. Trust their judgment 👍🏽

A. S.

I recently sold my Rolex Sky-Dweller to House of Watches Singapore and the experience was exceptional from start to finish. Wayne offered a very competitive price, which I found to be quite generous compared to other places. The service was top-notch, Wayne was showing a high level of professionalism and knowledge about luxury watches.What truly stood out was their hospitality. From the moment I walked in, I was greeted warmly and made to feel like a valued customer. The entire process was smooth and efficient, with every detail handled meticulously.I highly recommend House Of Watches Singapore to anyone looking to buy or sell luxury watches. Their fair pricing, excellent service, and welcoming atmosphere make them a standout in the industry. Thank you for a wonderful experience! All the Best Bro. Looking forward to do more deals in the days to come.

A. L.

Good customer service by jet. Happy with my first Rolex purchase experience.

R. S.

Absolutely delighted with my purchase from House of Watches. The owners, Wayne and Laura, a wonderful husband and wife duo, were incredibly friendly and knowledgeable about their products. Their expertise and experience with watches were evident, and they made the shopping experience enjoyable without any pushiness. They offer a great selection of authentic luxury brands. Highly recommend this shop for anyone looking to buy a quality watch.

v. k.

1st time visiting House of watches. Had a pleasant experience with Jet, professional service provided. Definitely Recommended.

H. c.

Staff is experienced, friendly and takes time to explain to us very clearly. Recommended to get your watch from here. Feels very welcoming to be here! Recommended Jet and Wayne. Thumbs up for the great service!

K. T.

Friendly and detailed orientated. Great service by Wayne and Laura. Thank you and will definitely be back again.

E. T.

Wayne happened to serve me as i dropped by for my appointment after texting on carousell over a new Rolex timepiece. He was very accommodating and friendly to my request. Will purchase from him again as he also sells many new timepieces. Thank you boss!

c. l.

I purchased my first Rolex here! We are so happy that Jet came to us! He is so friendly. We gladly to recommend this store to our families and friends. Thanks!

F. B.

Purchased new Tudor GMT 58 Coke from Jet. Great guy and team, open and honest and certainly have good knowledge of the watch industry allowing for pleasant chats on watch availability in SG. Due to my experience, I will certainly be returning for other watch purchases in the future.

J. T.

Wonderful and pleasant experience at my first visit. Exceptional service from Jet who is professional and friendly. Coupled with great boutique ambience and competitive pricing, I’ll definitely recommend to friends.

C. h. W.

Fast deal..yesterday paid deposit and collected the watch today..thanks for the discount! 😄

L. T.

Highly recommended to look for Jet for your Rolex timepiece. Very knowledgeable and professional SA. Thanks Jet!

J. Y.

Jet was very professional and explain details to me. He saw me hanging outside the shop and managed to pull me in. Very good service. Recommend to find him at house of watches Far east.

G. C.

Wayne and Laura were both patient and sincere in helping me to make my purchase for a new watch. They showed great warmth when I walked into the shop giving a feel of assurance and confidence. Definitely recommend anyone looking to purchase your watch with them!

R. H.

I had an excellent experience with Laura and Wayne. They provided exceptional service, were incredibly friendly, and secured an amazing deal for me. I’m looking forward to doing more business with them in the future. Highly recommended!

W. L.

Excellent service! Jet is one of the best sales staff we met shopping for luxury watches. Highly recommend his professional and knowledgeable service, coupled with his friendly and smart appearance

C. L.

I had an exceptional experience at House of Watches thanks to Jet. From the moment I walked in, Jet's expertise and professionalism were evident. I highly recommend seeking Jet’s assistance if you're looking for a personalized and top-notch service experience. Thank you, Jet, for making my purchase a pleasure!

K. K.

I had a fantastic experience with Jet , He is very knowledgeable and patient explaining to my needs even though I still consider which model should I get. I saw a wide variety collections that I can try on. Thank you Jet for attend to me. will come back again

d. s.

Had a pleasant experience at House of Watches with Zac, professional and sincere. A definite place to visit if you are looking for watches.

D. W.

Went out today with the objective of buying my grandpa a watch - went to Far East Plaza and came across House of Watches Singapore. Wayne and his partner were accomodating and helpful. He was also very professional and informative. We ended up buying a watch from there and my grandpa was really happy. I’ll be back for the wimbledon soon 👍 thank you!

s. b.

I was looking for a new watch and House of Watches had exactly what I wanted. The selection was amazing, the prices were great, and the customer service was outstanding. JET was professional, and I'm glad that I've choose them

S. O.

Wayne was very good and honest and easy to deal with. Transparent pricing and would recommend to come here.

D. W.

Fantastic service been rendered by Ms. Jaslyn. Been hunting for these 2 watches (batman n starbuck) for a while and was glad to get from her Will definitely come back if I need another model for my collection

D. C.

Had very good experiences with Jet at H.O.W. He was patient, took care in explaining the details of the watches we bought.

M. T.

Great experience purchasing with House of Watches. They have a lovely and comfy studio and provided exceptional service. Will recommend

C. C. S.

Getting my first Rolex watch over here. Jet Lee was very patience toward all my questions. Guide me along the way. Will be here to purchase again.

s. s.

Was assisted by Laura in purchasing my first Rolex from house of watches . She made the purchase a smooth one . Will highly recommend Laura and house of watches to everyone

J. N.

Jet was very helpful and explained the functions of the watch very clearly. Pleasure to deal with them and will do so in future as well

Z. L.

Very professional service by Wayne, chill and knowledgeable guy, definitely enjoyed my time and recommended place to get your watch.

P. O.

Fantastic Experience with Jet, Service was Impecccable, Smooth Process. Highly Recommended if you are considering of buying a watch .

o. h.

Amazing experience! Great service from Laura and competitive price point, the yacht master I bought was in prime condition

M. S. L.

Gotten my Wimbledon from House of Watches. Was served by Zac, He is patience and professional. Will definitely come back for my next watches.

K. T.

Very pleasant buying experience, staff were super patient and friendly. Definitely recommend them for their great service.

A. h.

Sales associate Jet helped us alot! He was patience with us and really helpful with the informations given!

R. Z.

Really detailed explanation on watches specs and availability time line for request. An accurate description on some pieces that are rare to find. Highly recommend

R. C.

Kind and honest duo (laura & wayne). Transaction was a breeze. Personally, would return when ready to make another transaction.

C. G.

Jet was very patient with all my queries and was very knowledgeable. Very glad to have found out about them

J. O.

Thanks to Laura for being patience in showing me different timepieces. I am happy with my purchase.

A. A. H.

Very good and professional service. Shoutout to Jet for giving a thorough explanation

S. H.

Great service from Wayne & team. Wide range of Rolex here, finally got my piece here!

L. L. C.

We were served by jet. He explained in details with patience.however, good shopping experience!

B. L.

Very very friendly team! Thank u very much for the pleasant and easy deal. Won’t be my last for sure !

M. Z. M. W.

Laura and Wayne have been helpful and professional. Good experience buying from them.

1.

First watch I have gotten and staff were very professional and patient, answered all my queries. Highly recommend!

W. W.

Very good environment. Salespersons are patient, friendly and helpful. Definitely will recommend to my friends.

d.

Great service from Wayne and Laura. Very honest and professional business

D. L.

Very patience and good services. Get the watch I want and good pricing. Highly recommended.

D. Y. N.

A nice and comfortable place to deal with watches. Very friendly team with wide range of watches and knowledge

D. D.

Superb experience with Jet! Hope to deal again soon.

A. L.

Staff was patient and overall experience was very comfortable. Laura is patient and friendly. 👍

L. C.

Jet Very patience ,gives good guidance and also very knowledgeable in his job.

K. K.

Amazing place to buy watches. Props to the service as well by Zac.

D. C.

When dealing with an high value watches, one word makes a world of difference! It’s Sincerity!

V. L.

Wayne provided helpful and professional service

P. L.

Jet provided great service and explained clearly. I learned a lot about watches.

박.

They were friendly and explained things well, and I bought it at a good price.

K. L.

U. B.

t. s.

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