Reviews of APAC Relocation. (Moving Company) - Singapore (Singapore).
APAC Relocation
Moving company
Mover
Debris removal service
Freight forwarding service
Furniture rental service
Logistics service
Moving and storage service
Office refurbishment service
Packaging contractors and services
Storage facility
Warehouse
2 Ang Mo Kio Street 64, #02 03A, Singapore 569084
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Information about APAC Relocation (Moving company - Singapore, Singapore)
Check place details, opening hours, peak hours, contact information, photos and real user reviews.
This place has excellent reviews and demonstrates great customer service. Highly recommended!
Map
Opening hours for APAC Relocation
Monday
8 am–8 pm
Tuesday
8 am–8 pm
Wednesday
8 am–8 pm
Thursday
8 am–8:30 pm
Friday
8 am–8 pm
Saturday
8 am–5 pm
Sunday
Closed
Reviews of APAC Relocation
The team was incredibly professional, punctual, and handled all my belongings with great care. They meticulously packed everything, ensuring that even my most fragile items arrived safely. Their attention to detail and commitment to customer satisfaction truly set them apart.
Communication was excellent throughout the move, keeping me informed every step of the way. The movers were friendly and went above and beyond to make sure everything was set up perfectly in my new home.
I highly recommend to anyone looking for a reliable and efficient relocation service. They made my transition smooth and hassle-free. Thank you for the outstanding service!
Moved from Singapore to Milan, Italy, the team were really professional and supportive. excellent packers and tracking status updated online which helps us to get real time updates. Their move Cordinator was quite efficient and well knowledgeable, pricing was really competitive and will recommend them, recently moved to dubai and used their service again
We used APAC Relocation for our international move and they did everything professionally. Packers were efficient and over all we are satisfied with their service. Asha helped us overall move and we highly recommend her!
We have engaged Apac Relocation to assist us, to move our personal belongings from Singapore to Qatar. The staffs both in SG and Qatar were very polite, helpful and professional throughout the process.
I have contacted several movers before selecting APAC. I consider myself lucky that I choose them. They provided me an excellent price catered to my requirement (no unpacking at destination). Their packing team in Singapore did a fantastic job, on-time, professional, courteous. They have delivered my goods on time without any issues.
So far the experience has been excellent. I strongly recommend their service.
Shruti organised the move for my mum within the next day and everything was fast, seamless and efficient. Would definitely recommend this company for moving to Malaysia. Very happy with the service and follow up. Thank you!
I moved to London and used apac relocation, the guys are professional and managed the complete move without any stress.
The name that you can trust when you think off for a relocation... I am so satisfied with the movement of my household goods. It was professional and perfect... Packing was so good and the way they were dealing the customer was simply superb !!! I would suggest APAC if you are looking for a professional and perfect relocation service...
APAC relocation team helped me on the relocation from Singapore to London. Asha who helped me on the relocation was really knowledgeable on all the process and made the relocation seamlessly. Thank you so much.
It was an exceptional service from start to finish.
I moved from Singapore to U.K, the move was smooth. Courteous staff handled everything with care. Items arrived on schedule without any damage. Clear communication and efficient service throughout
The team made the relocation stress-free
We moved our household goods from Singapore to Bangalore , APAC helped our door to door relocation smoothly and professionally, in India they closely work with customs and helped us to get reasonable duty. We are very happy with their service
Thanks once again, Chris
The whole packaging was done so well professionally. And the process itself was very neat.
And you were also very patient and supportive when we were so confused and unable to decide.
I’ve worked with APAC Relocation for a move from Singapore to Hong Kong and Hong Kong to Europe. Things arrived quickly, without any issues at a good price. Thanks to Chris for all the help and a great service.
Had a good experience with APAC relocations. Their contact person, Lilli explaned the entire process, and was very accomodating with questiions. Quickly got me a quote to arrange my shipment. The Singapore crew was also very fast with the actual packing process (they will do all the actual boxing for you). All items arrived intact.
Moving from Singapore to Myanmar, couldn’t be happier with the efficient and supportive experience. Highly recommend services!
APAC relocation helped with my move from Germany to Singapore. I was expecting a lot of bureaucracy and red tape, however, the process was very smooth and easy.
I was very pleased with the professionalism of the packing crew, and the relocation agent, who was always very responsive and courteous. She was very accommodating for my requests, and has provided all the information I needed during the process.
I can definitely recommend them for relocation services, and would not hesitate to contact them again for their services in the future, should I require it again.
Thank you for the great service. :)
Apac helped us to move from Singapore to Northwest part of U.S. last year. The staffs are friendly and responsible. The packing is awesome, no single item was damaged or scratched. We got bid from 5 companies, and this company gave me the most reasonable price and fastest response. I really think they deserve a 5 star!
I had engaged APAC for relocating my household items from Singapore to India during the pandemic time. Right from the start Mr.Sandeep was very proactive and helpful in arranging the survey, packing , shipping and communicating the updates for shipment. All my items were neatly packaged and all of them arrived safely without any damage. The local team in India was also helpful during customs clearance and delivering the shipment. Although, the shipment took more time than expected, about a month due to Christmas peak season.
The staff was excellent; they were punctual, responsible, and showed a feeling of ownership for the personal goods /items. Everything was handled quite professionally, including packaging, signing the paperwork, moving out, and notifications of goods (status of movements). Whatever APAC Relocation promised on schedule and in commercials, they kept their word and delivered items to our US destinations.
Unni Krishnan and team deserves special praise for organizing.
I appreciate it and wish you the best.
We chose Apac for moving back to Melbourne from Singapore. Lilli is the one who helped us and supported us through it (Thank you!). Although we never meet her in person, we communicate thru whatsapp and all transactions and processes done professionally and smoothly. I would definitely recommend Apac and ask for Lilli to help take care of all your cargo.
When the cargo reached here, he helped us move the box carefully and put it all in the places that we've arranged. They have a really good service.
I had engaged the services of Apac Relocation for my move from Singapore to Taiwan. Lilli (my local agent) was a tremendous help from the first day, providing detailed instructions on how I could minimise my customs tax, as well as constantly keeping me updated with the moving process. Their movers were also fantastic. Everything was packed in a day (in Singapore), and their agent in Taiwan was also just as efficient. And most importantly, all my items and furniture were received safely and without any damages.
Thank you Lilli and Apac Relocation for making my move so fussfree!
We took APSC services to move our household stuff from Singapore to Bangkok. It was a good experience from the beginning till the goods reached destination. The person in charge Ms. Lillia Anna Mancia was very co operative and helpful. We would definitely recommend their services to our friends.
Had a very good experience with Apac relocation. I had to shift the complete container for 3BHK unit. Sandeep assisted from start to end on complete process. People came on time and dealt with condo management too for packing and shifting. Shipment reached in 10 days to India from Singapore. Their other partner in Bangalore End2End also professional and helped on the custom process too swiftly. Even they helped on to reduce the duty with proper documentation. All things were safe and none of the item were broken. Its all good finally and a big relief.
Though my boxes arrived later than promised, Zeenath from APAC called to explain the situation. Great customer service provided. Boxes arrived in good condition and nothing was missing.
I recently used APAC for my move from California to Singapore. They were excellent from start to finish. Within one day of accepting their quote, they sent their local partners to pack our belongings. They arrived on time. The packers were careful, fast and efficient. The vessel left the port on time and reached in Singapore on the exact day I was told it would arrive. The journey took 3 weeks across the Pacific. There were issues with some customs forms but APAC took care of it and the unpacking was also very swift. Everything went smoothly. The agent in charge (Anjana) promptly responded to me everytime. Will use their services again in the future.
Fast efficient and great price value. In less than 5 days got all my belongings shipped from Singapore to Italy. Everything was handled with care and customer support was always available and ready to help. Would definitely recommend
APAC helped us ship our household items from Singapore to Banglaore recently. Interactions with them has been very professional, the packing done was very good, all my items arrived intact. Though there were delays due to availability of space on cargo ships due to coved, they managed to book an alternative and delivered the cargo...
Competitive pricing compared to the rest of the shipping company. Coordinator was responsive and helpful. Packers were friendly and well experience when handling my stuff while packing them into boxes. Overall good experience having their service for my shipping from SG to Melbourne.
It’s was absolutely hassle free and stress free relocation from Singapore to India using APAC Relocation. Once you reach out to them and share your plans of relocation they take over the entire process professionally & smoothly. The relocation service is door to door and all your documents are handled safely. At every stage the representative will update you on the status of the consignment , being the COvID time all their service providers followed the Covid precautions diligently. There was no loss or damage to the goods as their packers did a excellent job . Highly recommended their service and their service is indeed value for money. Go ahead and engage them confidently.
Excellent services by APAC
We have moved to UK from Singapore recently. I have evaluated 4-5 vendors before one of my friend recommended APAC. Mr. Kris visited us and there was no look back. Once, I decided to go with APAC, they took over end to end responsibilities from packing in Singapore to unpacking of big items at my house in UK. The APAC team came & packed all items in front of me. They took care of each items as I was worried about the glass items including arts & decorative items. Since, I had to vacate my house early, they took all items and kept in their warehouse for about 3-4 weeks before loaded in the ship. Even I had troubled them by sending few items in 2-3 lots which was missed by me at the first instance. They given me the lowest quotes, delivered the goods 4-5 days earlier than the committed date, not even a single item was damaged, custom clearance done in UK without any issues and delivered goods at destination based on my availability. I noticed that the APAC team is dedicated, provides frequent status updates and true professionals. They vouch for customer experience. I will use them whenever I had to relocate and will recommend to all who are looking for a partner who can make a difference with quality services.
APAC Relocation were responsive and well organised. My consignment was unusual in that I had pre-packed the items. This caused some confusion with APAC Relocation sales person. The owner manager was very quick to call and we worked through the issues. These issues would probably occur with most freight companies. If your consignment is unusual you should make extra effort to make sure APAC Relocations understands your needs. But otherwise I am a satisfied customer and have no issues.
APAC Relocation helped move some personal effects back to Perth. Mary provided outstanding service. She was patient and helpful and took care to ensure that the items were collected at a reasonable cost.
I had an incredibly positive experience with APAC Relocation. They were professional, on time and really stretched out to help in making our move as smooth as possible. In particular, I would like to acknowledge the efforts of Mr Unnikrishnan who went truly above and beyond to help with this move. Due to covid, my move was done virtually and Unni and his team were very patient and flexbile in managing through the packing process. All the goods arrived safely and everything from shipping, customs clearance, temp storage and final delivery were done smoothly. Very strongly recommend APAC relocation for your move.
Move from Singapore to Germany - professional service, quick and even during Circuit Breaker Measures everything went smoothly. German partner agency was also top and very helpful in trying to deliver our parcels (approx. 30 pieces). Would book them again and highly recommend their services.
Updated review - cons outweigh the very positive positives, resulting in 3 stars.
TLDR; it took essentially 5 months for my items to arrive due to port issues in US. Experience working with APAC relocation started off great but deteriorated as months passed by.
Here are the pros of working with them:
- efficient initial conversation. My original account manager was Joyce. She was extremely proactive with her response and detailed. She built trust, making me comfortable with knowing she will follow through with what needed to be done prior to my move. Unfortunately she left after everything was packed.
- solid quality packing. I had a few delicate items which broke which hurt my heart but know that they were delicate unfortunately. Also, a few items were mouldy. However overall, given it took basically 5 full months for my items to arrive once they were packed, I am quite pleased. The crew that came to pack at my Singapore house was very kind and efficient. Everything was packed within 2 hours! If I had the guy’s name, I would shout him out he was great. He had a mullet:)
Where things took a turn 🥲:
- Joyce unfortunately ended up leaving the company. So, I was assigned to a new Account Manager Anjana. She is polite definitely but not proactive as Joyce was. I don’t know if Joyce set a very high standard? But I had 99% of the time chased Anjana for updates, and ultimately had to liaise with their US partners directly for progress. Overall, she didn’t meet the standard set by Joyce but technically speaking she does what’s on the job description.
-I had to pay additional fees after I moved which weren’t emphasisef in original conversations.
- when things started going south, the 2 bosses of their team started blaming Joyce (OG AM) for literally everything that went wrong, an employee who had already left. I found this unprofessional.
-my items took 5 months to arrive. This was def because of US port issues. HOWEVER, I received hardly any updates/reassurances despite asking multiple times to not just Anjana but her boss (Unni K) and his boss (Mr K). By month 4.5, I was getting super uneasy because this is months of me surviving out of my 3 suitcases I came with in March.
This is when things took a turn and Unni K and his boss’ actions reflected APAC Relocation’s stance focusing on short term customer relationships.
Here’s more or less what happened:
"You waited 5 months. You can wait 1 day longer." - Unni K
This company packed my items in the week of 20th March.
It is currently 12 of August and they are telling me I need to pay them an additional payment to get my items.
The experience has been extremely tumultuous to say the least.
Throughout this time, I had to liaise with their US partners. Since the APAC relocation team seemed unwilling to accommodate my requests for periodic touch bases on the status of my shipment.
Anjana (AM) ultimately connected me to someone who I believe is her a boss, Unni Krishnan. The first few calls were fluffy with no substantial follow up.
Ultimately, I got emotional out of frustration due to no support from their team and he started making snide remarks over phone call and told me "you can wait 1 more day since you waited 5 months" then hung up as we were still in mid conversation.
They connected me to someone called Kumar who I believe is the boss of Unni Krishnan. (I still am not clear who he is tbh).
Kumar told me he would do the best he could. But his words were empty and I had to chase him for an update. The update? He's not going to do anything.
I called him again to see if they could cover the additional costs based on me waiting for almost 5 months and the poor experience and at this point, emotionally traumatizing, I've received.
No. He hung up on me.
After this exchange, I wrote a review. Unni K sent me lengthy messages that I was personally attacking him. I felt uncomfortable.
APAC Relocation provided professional attentive service. Staff provided quotations fast and patience, even I requested changes few rounds and early quotes for my planning on internation shipment.
Many packing stuffs provided to save time of packing. Stuff's helped on dlsmañttle big items. All stuffs are friendly and helpful.
Delivery stuffs helped to unpack the good, checked conditions and assembled on delivery destination.
Excellent and professional services.
Super efficient shipment for my move from Singapore to Malaysia! Chris from APAC assisted me by providing information on the service, updating me on what to do next as well as ensuring my box has arrived safely. Thank you!
Shipped my belongings from uk to Batam Indonesia. Everything was very straightforward and went very smoothly. They organised a uk removal company who packed and collected the goods on time. With their tracking app i was able to follow the container all the way from uk to jakarta via singapore. The agent in Jakarta arranged and transhipped the boxes to Batam where they delivered in good condition on the day promised. All this was done with me being based in Singapore and was totally painless. Excellent service all around.
Highly recommend Apac Relocation company for moving house stuff. I recently moved to India from Singapore and my experience was very gud with them .The team is super responsible for packing and moving your things specially glass items and kids toys .I received each item without damage .
Thanks to Ms Asha n her team remembers .
We have moved internationally several times and I have to say this was one of the most stress free. Special thanks to the packing team! They were very diligent and professional during the whole process
I'm recommending APAC to all my friends and family!
I would like to thank both Laiza Galiza and APAC Relocation for a superb job done in my recent move to Sapporo from Singapore. Laiza and the team worked hard, did a fantastic job and communicated very well. By far a superior response as compared to competitors. The move was not a big move- it did not matter, as they handled it like it was a big move. Very professional- I would highly recommend them. Thank you.
Very professional service. Shipped 4 boxes from Singapore to Bangalore and all were delivered in good condition and on time as promised. Timely status updates from both the teams (pickup and drop off). Highly recommended.
I'm really happy with company! Great job. Professional staff. Everything was fine. I like it.
Sir Chris of Apac Relocation really did a great job! Zero hassle, smooth and fast transaction. I was surprised how quick my boxes reached my new place. I would highly recommend to everyone!
The team at APAC Relocations were incredibly professional when helping me move from London to Singapore. Coordination and communication was smooth and would definitely recommend!
Great help with my move to Singapore. Lilli was helpful in getting all the admin/documents ready for the shipments.
Excellent service by APAC Relocation from Singapore to Mumbai... good packing without any trouble and no damages at all in the cargo and above all no extra hidden costs at any stage!! Fantastic team..
Used their relocation services and received my items in good condition. I would like to especially thank my agent Mary Lancy for her sincere and patient help.
Very smooth and easy to work with. Cargo was well received and done as promised. Highly recommend them!
Highly recommended for oversees relocation. I personally had a seamless service. Items relocated were safe & sound . Most important well coordinated and prompt delivery.
Ms Laiza is most responsive & responsible to all the questions raised.. she was responsible & make sure the goods delivery from door to door service. I am really impressive of her excellent service.
Very flexible in fixing a last minute back home move to Italy, all our stuff delivered in Sassari, Sardinia island, as planned and expected.
thank You!
Professional, great communication and on time. Goods sent and received without any issue. Very happy with service and experience.
Really appreciate APAC team’s help in end to end relocation. The details and process are quite easy to follow and transparent.
It's very good experience taking APAC relocation service....it was smooth international as well as domestic door to door service.
Very efficient team ..our move from Singapore to Pune was very smooth because of Apac ..
Excellent company for international moves and superb admin support by Lilli.
Shipped a few items from Singapore and the overall experience was good.
Excellent service
Thanks for the great service. Very professional and efficient.
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