Reviews of Yale Smart Shop Toa Payoh. (Security Guard Service) - Singapore (Singapore).

Yale Smart Shop Toa Payoh

38 Customer reviews

14 User comments

Security guard service

Security system supplier

530 Lor 6 Toa Payoh, #01-07 HDB Hub, Singapore 310530

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Information about Yale Smart Shop Toa Payoh (Security guard service - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Yale Smart Shop Toa Payoh

D. T.

I have been a Yale customer for 2 years. Came to this TPY flagship shop (Didn’t bought from here previously) to enquire on how to on my locks etc. Was attended by Lucas, he is polite, knowledgeable, patience and very attentive with all my questions. I would highly recommend to go to him for all your digital lock needs. I would definitely be looking out to him for all additional accessories as well.

m. w.

Recently bought gate & door lock bundle from yale toa payoh, very clear explanations & excellent customer service by Lucas.

H. H. L.

I recently had the pleasure of interacting with Lucas at the Yale Shop Toa Payoh Branch, and I must express my gratitude for the exceptional service he provided. As someone who had visited several digital lock shops in Singapore in search of the ideal lock for my family, Lucas stood out as a shining example of patience, knowledge, and genuine customer care. During my first visit, Lucas demonstrated an impressive level of patience, answering all of my questions with kindness and understanding. Given the lack of comprehensive information online, I appreciated his willingness to share his expertise and guide me through the available options. Despite my extensive inquiries, he never showed any signs of frustration and went above and beyond to ensure I had all the information needed to make an informed decision. He even allowed me to take videos for me to share with my family members. Although I decided not to make a purchase on that particular day, Lucas's professionalism left a lasting impression on me. After a week of further research and deliberation, I reached out to Lucas to finalise my decision. Once again, he exhibited excellent customer service by guiding me through the payment and scheduling procedures with utmost clarity and efficiency. What truly sets Lucas apart is his genuine approach. He took the time to explain additional warranty packages without any intention to upsell, demonstrating a commitment to helping customers find products that genuinely suit their needs. This transparency and sincerity were incredibly refreshing, assuring me that the lock he recommended was the right choice for my family. Thank you, Lucas, for making my decision-making process easier and for providing exceptional customer service.

C. G.

I have bought a Yale smart door lock (YDM7220) from a sale girl named Kalling at Toa Payoh branch. Not only is she friendly but she knows her product well and the best part about her is her after sale service 😀 The installer by the named of Shah was very professional in his work and is a meticulous worker. He also teaches me on how to take care of the lock. Thank you both for your good service !!❤ 🙏

B. L.

Was served by Nikki and was very impressed by her product knowledge and service standards. My installation was followed up closely and as I needed after-sales service to exchange my bridge, the whole experience was very smooth and professionally fulfilled. I gave feedback on the initial bridge collection being too far and I hope it is received. Thank you to the team and you have made me a Yale supporter.

A. T.

Bought a smart lock from KaLing at this TPY Yale branch, really happy with her service! Installation was also very smooth, love my new Yale Smart Lock...no more house keys!!

J. N.

Kudos to Ms Kalling for her post customer service support in assisting me with my Yale Digital lock and WIFI bridge setup.

Y. X.

The servicing staff is very professional and patient.

V. C.

Nice store and friendly service from staff.

t. q.

C. T.

R. S.

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