Reviews of AOX Singapore. (Shop) - Singapore (Singapore).

AOX Singapore

1196 Customer reviews

132 User comments

Shop

Water filter supplier

28 Sin Ming Ln, #03-143 Midview City, Singapore 573972

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Information about AOX Singapore (Shop - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of AOX Singapore

Z. M.

I truly have nothing negative to say about AOX water quality. They are amazingly top quality. What I'm also impressed with, are their sales service namely Ms Rina. Very professional at what she does. Examples would be the kind of water dispenser to suit your needs and placement etc.She will give good insight and opinion. Lastly I'm very pleased with the installation done. Great job and nicely done Mr Seng. You guys made my days.

J. L.

So many thanks to Daphy and technician Alan for helping me with the purchase and installation of the system! Daphy was really helpful and had forwarded me many information about benefits of the alkaline water. Alan was really fast in the installation and he took time to answer all my questions. Very satisfied with my purchase. I can already see the whole family drinking more water!

S. L.

Love this for water filter. Hand carried to shanghai to be used in my Shanghai home. Even filter replacement is easy! Dean is our go -to-person with amazing patience and service. If you have questions, he will address every single one of them. Highly recommended!

H. B. C.

Happy to meet Sky & his colleague Jaenette at Expo fair. Thanks for recommending me to upgrade my old filter to latest model.

A. G.

Mr Tay did a good job. Was patient to explain the use of the machine. Pleased with his attitude. Thanks to Rina too for introducing a good deal and sharing the tips on AOX water usage. Glad I don't need a kettle anymore.

z. t.

My cat also love AOX! Thank you Dean for the detailed explanation when we visited Novena Square 2. Showing us how different their water dispenser is. I think it is the only water dispenser out there that has 100 degree water. Thank you Ah Seng for the professionalism, suggested and relocated my water tube neatly as compared to my old water dispenser. Everything went very smoothly.

S. G.

I was fortunate that Dean, the sales contact from AOX, was very patient and responsive to my inquiries. Initially, my husband and I were skeptical and confused by the many brands in the market, but we chose AOX after Dean’s detailed explanations. Thanks to his excellent service, I had no hesitation in referring customers to him, including my sister.

P. L.

Was shopping at Orchard Tangs .. ready to spend my Tangs voucher for my new household and so glad to discover this water filter system AOX. Doesn’t know this brand at all, but after the detailed sharing and explanation from Sky, immediately I bought the idea and placed the order. Sky is very passionate and proud of their system and patiently answered all my questions coz I had always been using another brand’s system and wanting to make sure I am buying a better water system. Thank you Sky for the great sharing and introduction 👍

A. B. K. S.

Not knowing of what exactly is antioxidant water and what can it benefits to my health, I just pop into the AOX store at Novena Square 2, With my urgent needs to care for my current health, especially with my on going cancer treatment. The guy, Mr Dean, with his vast experience(15 yrs), professionally explain to me in detail the benefits of having AOX water for my health, including the water test results. That really convince me. Bought the unit without any second thought. Ah Guan was really an easy going guy, we talk much as if we have met before. Indeed he came 1 hr earlier before installation. An experienced guy who did installed the unit & tested in less then 1.5 hrs on 25/9/24.. Thank you to all AOX team, Mr. Dean & Ah Guan.😊

M. T.

Sky is a very helpful sales person as he helped our family to arrange filter replacement for our water machine promptly and even recommend to us new and better products. We really appreciate his effort and the service of AOX.

V. P.

Very satisfied with AOX products. Thanks to Adeline Jiang, she was friendly and professional to explain AOX products and great sales support. Also thanks to Tay for his professionalism workmanship, the installation was done smoothly. THANKS again to Adeline and Tay.

J. N.

Very friendly and experienced technician coming for installation. Installer Tay did a fantastic job, patiently answering all my questions. My first unit with AOX and I am looking forward to the great experience drinking the water.

C. Y. Y.

Adeline is really helpful- she explained well the difference between AOX antioxidant alkaline filters and normal filters hence I decided not to change to other brands. She was also helpful in sending guidance videos (thanks Desmond! For the technical videos) to guide me how to change filters myself as I had brought the machine to Malaysia. Also thanks to Daffy for help during MBS expo as Adeline was on off day. Altogether amazing AOX team after sales support is strong as always to let us have continued trust in the brand. Thank you AOX team.

A. A. A.

Caleb who attends to me at Tangs was helpful and was proactive to find out for me how can i replace my existing AOX dispenser. Looking forward to the installation soon.

S. K.

Very tentative and friendly staff. My friend and myself purchased our machines with help from Sky, Hong Sun and Janette. Thank you for explaining to us the benefits of AOX at the Expo event.

A. O.

I saw the products at Tangs n I am very pleased with your staffs, Sky Lee & Daphne & Marcus promoting very well with convincing instructions.. finally I bought it. Mr Sky Lee is so helpful to follow up on the fixing of the unit I ordered. Mr Alan Tan is so friendly to explain in details before & after fixing the water dispenser. AOX has good staffs…. Will recommend to friends. Thank you & God Bless

P. L.

Daphy she is very informative about explaining and giving demonstration of the model and very helpful. I will recommend her

K. G.

It's been 9 years since my first AOX dispenser. I decided to change to a newer model due to space constraints. Look for my trustworthy Rina for assistance and she assisted me throughout the whole process with her heart. Installer, Mr. Guan did a fantastic job. He does his job professionally and does not rush the installation. Upon completion of the installation, he explained to me step by step the operation process and what to look out for if I were to travel etc.

C. L.

After many survey done to get which brand water dispenser. Finally after a chat with the sales Caleb Feng from AOX, I decided to proceed the AOX Compac 3S Pro (G). He had given me a better direction why I should go for AOX instead of other brand. He will share information whenever there is a promotion alert, good customer service. Also thanks to the technician installer Ah Seng he have done a very good job to hide the water tubing behind so water dispenser can look more outstanding and neat on kitchen top. Last but not least thanks to AOX upgrade my life to an even better health and beauty. I am glad that I have made a right choice to select AOX. Cheers.

W. S. C.

Wonderful service from Rina! Patience and was able to explain clearly to all my questions. She even did a video demostrating how the dispenser works. This enable us to make decision on the type of dispenser that suits us.

H.

After exploring various water dispenser brands, I stumbled upon AOX at Tangs and I was sold! Daphy was very patient and informative which I appreciated as a non-pushy approach aligns with my preferences as a customer. Alan, the technician, was friendly and efficiently handled the installation, even assisted in disposing of my old dispenser. Overall, I am extremely satisfied with both my purchase and the outstanding customer experience.

T. C. H.

Ms Rina Chan was very helpful and knowledgeable in explaining to me about the features and benefits of the AOX COMPAC SSF model which I eventually bought. The installer, Ah Seng came to my place on the scheduled date and time, and did a wonderful job in installing the unit without any issues. It was a great experience overall.

Z. L.

Happy with our purchase AOX water filter/dispenser! Daphy was very good and helpful in explaining what AOX water does and finding the right fit for our house. Alan who installed our system was also very good in aiding us in finding the best place to put it.

F. S.

Sky is very attentive & responsive. He patiently explained to me all the details of the after-sales services & on-going promotions when I dropped by the NTFH outlet. Very knowledgeable sales person!

T. N.

Awesome service provided by Sky and Jaenette! Explained everything thoroughly and patiently. I actually met Sky last year at the roadshow, but I didn’t get anything. However, I gotten his number and asked him questions from time to time. He always reply me promptly even after office hours. Thank you so much! Finally placed an order today 😄

O. W. L.

Sky helped me to order filters package from Aox again this year. He even volunteered to help send me the link for credit card payment. He is always so helpful and friendly. Sky, Thank you very much for the excellent services! 🙏

Y. O.

The pre-installation assessment and installation went smoothly. Very satisfied of the product. Many Thanks to Mr Dean and Mr Tay.

J. T.

Hongsun is very professional and patient in answering all my queries. Highly recommend to look for him. Ah Seng the technician is also very experienced and knowledgeable in setting up the water filter. Recommended to look for them.

L. L.

Ah Seng is a skill full technician. Water is more tasty than my previous machine.

H. L.

I have purchased AOX 3288i from Daphy, and professionally installed by Alan, technician on 30 Jul. Strongly recommend to purchase from Daphy who display strong product knowledge and provides excellent customer service. She's patient in explaining the features of the product to you, reply promptly and advice you on product issues raised and facilitate technician to resolve it. She does not push you for the sale, but provide information and recommendations for your due considerations to purchase if meets your needs. This is my 2nd dispenser bought from her. Alan installed my dispenser by organising and tied up the water tubing and the power cable very neatly. He explained well on the operation usage and care for it. Thanks to Daphy for the recommendation of this model, and Alan for the neat installation. Keep up your good work.👍👍👍

K. M.

Thanks to: 1. Rina has been patiently explained the various dispensers, their functions, their benefits and finding out my household needs and recommend the dispensers accordingly. 2. Lyn who has been trying to find the earliest timing for my installation when the earliest slot given to me was 27Feb but managed to arrange on 21Feb 3. Ah Guan, my installer has been very friendly, explaining what he has installed detailedly and informing me what are the things to note.

L. T.

Extremely pleased with the experience and services rendered to us by AOX Senior Sales Consultants Daphy Kuah & Sky@Tangs Household & Electrical Dept when they introduced us their AOX Compact TT-Tap3 and AOX 3S Pro products. Both were professional and helpful, and we decided to purchase the products that supply Antioxidant water.

I. S.

I bought the AOX filter and dispenser at Tangs Orchard and enjoyed a great promotion. Sky was the consultant that day, and he was very professional and helpful. He provided a detailed explanation of how the filter/dispenser works and the benefits of AOX alkaline water. Sky also managed to help me arrange for an urgent installation. The installation by Mr Guan was smooth and efficient. Great overall service by the AOX team!

N. E.

I have just purchased the AOX 3S Prox. Hong San, the project manager, was excellent with his sales. He gave a very detailed product knowledge and inspired me to purchase. Trust this product will improve our health.

E. J.

Happy to switch to AOX with instant health drinking water, without having to drill on the sink top for installation. With it petit sized dispenser Yet still can enjoy instant various temperature in one go ! I am also happy to use their Age-Defying Vitamin C shower filters with nice fragrance and filter out Chlorine for my Body and hair . And the Rose Quartz defy ageing roller for my face ! And their Masks are good too. I even ordered 2 more sets of Super Mini Instant hot water dispenser for my office. And many many more … Thank you AOX and Marcus@Tangs for your good recommendations !

A. L.

Daphy is a very professional sales person and her product knowledge is fantastic. The service man who helped to install the product was knowledgeable and helpful as well.

X. L.

We brought Auntie for an allergy test, and Dean explained the results in great detail. We will definitely seek out Dean to conduct the test for us again in the future.

S. N.

Thank you Rina and your team for your excellent customer service upon my recent water dispensers purchase. Rina is a very helpful, patient and professional sale person who takes time in explaining in details and ensuring that l understand the product well before my purchase. Technician Guan is very efficient, patient and knowledgeable. He goes an extra miles answering my questions and concerns regarding the use of the dispensers. Overall, am glad with my purchase. Thank you.

S. W. T.

AOX sales person - Rina AOX installer - Ah Guan Rina is helpful, to accommodate and link up the appointment for us, to install the water filter ASAP. Ah Guan, handle his job nicely and responsive.

c. l.

I would like to commend Dean and Desmond for their prompt action when my AOX water filter was emitting a foul stench only 6 months after a recent filter-change. Their passion and dedication to their job is remarkable and should NEVER go unnoticed. Dean forwarded my water filter situation promptly to the relevant engineer and Desmond took up the responsibility without much hesitation. Kudos. When Desmond was on-site to change the water filter, he took the initiative to flush the hot/cold water reservoirs as well as change the pipes. Even though these are mandatory actions, the actions and body-language Desmond has displayed shows passion and empathy towards another who is facing a foul-stench in their water dispenser. Kudos again. All in all, the after-sales and customer service from AOX is impeccable by today's standards. This is why my company and i have been with AOX for almost 8 years and they have my unwavering support in the years to come.

A.

Review for Technician Alvin: He is very friendly and knowledgeable in giving us clear instructions and good advises. He introduced us the filter change package (which comes with free gifts) which will benefit us in the long run. Thank you for the good service.

K. T.

Value the excellent service provided by Alvin and Desmond. Always attentive to details when carry out the filter change. Appreciate to bring my AOX unit back to Pristine condition.

P. N.

Rina had explained the new features of AOX dispenser very clearly to me n the whole purchasing process was very smooth. Ah Guan had done a good installation job and had also alerted me to the various features upon installation. He is very punctual, friendly & efficient in his job. Thank you!

W. C.

good service from Sky 👍🏻 look for him if you want to buy from AOX. 有问必答

B. K. S.

We were looking for water dispenser for our house n saw AOX having 1 for 1 promotion a couple of weeks ago, Sky explained in detail of how the filters n dispenser works. He also let us taste the water, which tastes good. We didn't order 1 immediately but Sky follow up with all our other queries n informed us off the additional promotion at Food Fair at Expo so we went n decided to buy a set. Thanks to Sky for the extensive explanation n sharing of all the health benefits of AOX water with the independent lab tests done Finally out house renovation is done n ready for the installation, technician, Ah Seng came early n done in about an hour, teach us patiently on the operation n maintenance. Thank you

M. T.

I bought their AOX compac SSF & get the dispenser (PWP) at a good rate. I will highly recommend my friends to buy AOX antioxidants water dispenser. There are really antioxidants in every drop of water. I am convince as I use it to wash my leafy greens & water my plants. Excellent customer service as they also get back to my enquiry and issues promptly. Ms Rina knows her co’s products very well. Keep up the good work!

C. T.

Great experience with AOX Novena (Mr Dean) and installer (Mr Guan). Dean has great experience in the industry and has help me and my family in raising our health awareness and consciousness. Thus, we chose AOX. Guan was very professional and communicates effectively throughout the installation. He had also provided a clear explanation and demo on the usage and simple user troubleshooting information. We had great experience with them both. Now we have a more convenient way of drinking healthy water!

S. R.

The mask is comfortable to wear for extended periods. It is soft and breathable and it doesn’t irritate my skin. It fits snuggly over my face, providing full coverage without feeling too tight. More importantly, it provides the level of protection in offers. Looking forward to the free AOz Breathe Well Kit.:)

M. K.

Installation guy, Alan is professional and good. Very efficient and knowledgeable guy. Sale, Daphy is very patient and not pushy. Knowledgeable and helpful. Adeline Jiang who arrange the install is constantly monitoring and help ensure installation is done to customer's satisfaction. All are good and incredible good.

C. F.

Met Sky and Rina at the MBS Food Expo and he was patient in attending our queries and explaining the ongoing promotion.

A. C. Y. J.

Thanks Sky for the professional and passion sharing to let us has a better idea and understanding on AOX Singapore. Also Thanks for the professional installation team Ah Sheng.

L. D.

Thank you Sky for your good service. Your clear explanation and demonstration have further enhanced our confidence in our purchase. Thank you

c. z.

Installer ah seng are well trained with his profession. Adeline liaise with me with her coordination in her professionalism.

H. Q.

Installation was well done and completed, thanks support team for solving all the problem

S. N.

Thank you Rina for arranging my filter changing so fast!! She never failed my expectations!! Technician Gavin came my house to change my filter and his service is wonderful!! Glad to see him back again! He explained to me in detailed and thank you Gavin!!

S. E. C.

The sales and technican Hong Sun and ah seng very helpful and patience to explain on the product and how to operate the water dispenser. Good customer service!

J. R.

Caleb knows his products well. Explanation was clear and understandable. Thank you 👍👍👍

S. L.

A very professional AOX service and Sales team. Especially thanks to Daphy; Desmond and Alan - their patience and dedication to my order. A very good working experience with them for my home installation- keep up the good works and all the best to all of the AOX team

C. L. N.

Had a nice experience with Adeline when we were at their showroom. She was very detailed in her explanation and was very patient and helpful when answering our questions. Ah Seng, the installation man did a neat and tidy job for us and gave us suggestions on how we can place the dispenser. He professionally guides us through the process of using the dispenser.

L. y.

Aox sky is very responsive to customer and take care of them well very happy with his service

R. T.

Kudos to sky lee. Gave very detailed explanations. Excellent service.

A. T.

Gavin Tan came to change my aox water filter and replace hot water tap for me today. He’s very punctual, friendly and helpful. He did a good job and nicely cleaned up the place after his job was completed. Highly recommended 👍

X. T.

Very good service provided by Sky. Highly recommended and trust AOX

S. S. T.

Rina Chan’s service is excellent. She is very responsive, informative, patient and helpful. I would highly recommend her to those who would like to purchase an AOX. Installer Ah Seng’s service is good. He did a great job today. After installing he helped clean up. He is friendly, reassuring and has a pleasant disposition.

G. L.

Technician Kong came and do the filter change today. He did an excellent cleaning for my water dispenser. Hope to have him to service my water dispenser again. Well done !

E. C.

Thanks the experience technician and Daphy for the services and advice during my upgrading purchase.

J. A. L.

Had my AOX filter installed yesterday by Alvin. He was respectful, friendly and did a great job with the installation and wire management. Pleased with the service given and his patient guidance on how to use the machine. He is truly a great asset to the company.

L. Y.

I came back from overseas and was greeted by the beeping sound of the water system. It is telling me it's time to change the filter. I contacted Sky after dinner hours and he promptly responded to me. He suggested that I take up the current promotion package and put in my request for the filter to be changed. It's an awesome service that I'm receiving! Thank you Sky, your excellent service is greatly appreciated. 👍

E. S.

Seamless arrangements by Sky and team for installation. Mr Guan, the technician did a good job installing the unit. Very neat and tidied up after.

S. O.

Hi Officer-in- Charge My dispenser is due for filter change. You have fixed the date on 2/11/23 and have sent Mr Gavin. Gavin has done a very good job of changing the filter and have given advice on how to change from cold water to room temperature. This info has never been given to me throughout my 20 years with you. He is also very punctual and professional in doing his job. Regards Syed Othman

E. T.

Went NTF outlet with the intention to buy AOX silicone tumblers to replace our old ones but was happy to know from the outlet staff, Sky, about the current promotions and we managed to get 3 free tumblers by buying 2 set of filters for our existing water dispenser. Big thanks to Sky who is friendly and patience.

j. l.

Using the brand for 4 yrs and will continue. Sales person, Adeline was knowledgeable and helpful. Sale goes smoothly and fast.

T. G. B.

Thank you Daphy and Technician Seng for installation of the water dispenser and good service

C. C.

We would like to compliment Sky, the sales representative who had attended to us. He is well versed and helpful in explaining the product and answered to our queries. We sincerely appreciated his effort in letting us understand all the benefits of the product. Thank you.

p.

I have just ordered the natural antioxidant alkaline water dispenser and additional filters package from Sky at NTF. Sky is a wonderful sale assistant and gave a very detailed information about the water dispenser. I have a great experience purchasing the item today. Thanks, Sky!

S. M.

Tried the ozonated olive oil that helps in eczema relief. Its helping to ease the itch!

J. L.

The connector from my AOX unit broke yesterday. Mr Alvin Lim came to change the filters as well as to replace the connector. I also informed him that the water flow from the dispenser was intermittent as at times I had to wait for a while for the water to flow out. When I contacted the service centre, I was told to turn the valve whenever I encounter the problem. It turned out that the issue was never solved! So I had to turn the valve behind the unit whenever I need water. What Alvin did was he went to get a regulator from his car and fixed it. Tried several times today and it’s all good! AOX needs more experienced staff like Alvin! Good job Alvin!

J. N.

Thanks Rina and Mr Tay for their professional service! AOX is a well established brand and its our first time installing it in our household. Now, we can have save to drink hot or cold water anytime!

I. Q.

Have been using AOX water filter for many years. Always contact Sky for filter change. He is always very prompt and attentive all the time. Good follow up from him. Thanks Sky and keep up the good work!

K. C.

Bought my dispenser from Sky and his service and recommendation is very good. He also follow up on after service, change filter etc. we are happy with the dispenser and his service 😊

Y. S.

Thanks to Caleb Feng for his patient introduction and answers! The installer was also very friendly. He gave me answers while installing, and finally taught me how to use it correctly. Thank you very much🙏! I like this water dispenser very much. It is smaller and more beautiful than my previous one, has newer and better functions, and is relatively easy to use. Also give away exquisite gifts 🎁Thank you

Y. L.

I saw the AOX water purifier at Ng Ting Fong and decided to buy it after Sky Lee’s enthusiastic introduction.

R. Y.

I came to AOX yesterday and the service provided by Ms Daphy Kuah was very good and very professional. We placed an order and bought a water dispenser, hoping that she would continue to work hard and reach a higher level.

N. W.

Thank you Sky for your professional and patient introduction. He was very patient and helped me introduce and demonstrate the difference between AOX water and ordinary water. I hope that after long-term drinking, it can bring health to my family and enhance immunity.

慧.

I bought an Aox negative fence water machine at Yew Chi Shopping Mall today. sKy and Adeling were very patient in explaining it for 2 hours. I have never had such good service. I have the opportunity to share your product with my friends. Thank you.

C. Y.

The introduction to NTF Sky was very detailed and I am very satisfied with their service.

Y. Q. Y.

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