Reviews of HYSSES - Best Essential Oils Brand in SG. (Shop) - Singapore (Singapore).

HYSSES - Best Essential Oils Brand in SG

31 Customer reviews

11 User comments

Shop

Aromatherapy supply store

Health and beauty shop

37 Kaki Bukit View, Singapore 415967

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Information about HYSSES - Best Essential Oils Brand in SG (Shop - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of HYSSES - Best Essential Oils Brand in SG

J.

Great Service and Products! I went to Vivocity last week and met Rowena in Vivocity. She recommended the Anti-mosquito Lotion Mist as I am very prone to mosquito bites. I wasn’t intending to make any purchases then but she was very pleasant to speak with and very knowledgeable. She wasn’t pushy at all but I ended up $280 poorer. The products that I bought are fabulous. The Anti-mosquito was very effective, which immediately stop my itch after bitten by mosquito. I have very sensitve skin which Rowena recommended me to try the Body Souffle. She told me that there are many returned customers with good review on this product. True enough the Body Souffle is very moisturising and my dried skin has improved quite a fair bit since. It is indeed a lovely shopping experience and wonderful products.

L.

Love your products, but came here to leave a review for the customer service representative I have been working with. Donna went above and beyond to assist me in my online order which initially experienced some difficulties. She frequently stayed in communication with me and provided updates to ensure that my order was able to be completed. Having someone like her who genuinely cares makes all the difference. I would have otherwise given up trying to complete my purchase had it not been for Donna. Thank you from the bottom of my heart ❤️

J. o.

Hello HYSSES, Pls give my recommendation and recognition to your after-sales support team, Katelyn, Donna, Janelle for a wonderful experience I bought this aroma diffuser 2.5 years back and it recently broke down. I was devastated as I faced difficulty falling asleep easily. This machine has been serving me faithfully every night with my essential oils, Third Eye and Relaxing since. It starts to get a bit cranky with intermittent stopping (other than the 1 min off) and sometimes no smoke is emitting out. I brought my machine down Great World City and show it to the salesperson, Katelyn. She assisted with simple testing and asked me a couple of questions. She also reminded me that the machine is no longer under warranty and collected a service fee of $22 ($19.80 after VIP discount). I told her that I couldn’t be able to sleep if I couldn’t have the machine at night diffusing the oils. She immediately called the office and checked for the availability for an aroma diffuser to loan me. Unfortunately, the machine is not available as it is out on loan. She took my contact number and said that she will contact me shortly. I am very apprehensive and stressed. Nevertheless, I am not prepared to buy another as yet during that point. After an hour, Katelyn called me back and told me that the management agreed to loan a new machine to help me with my problem and would deliver the loan machine to my home in a few hours time. I am extremely happy at the extra-mile service that HYSSES has taken. A few days later, both Janelle and Donna (from the customer care team) contacted me to update me on the issue of the machine and advice on the replacement of parts. Donna also recommended that it is better to replace a new one due to the age of the machine and potentially future repair cost. Due to the positive after-sales journey that I have had, I decided to purchase a new one and repaired the old one as well. Thumbs up for this great sales team and I will continue to support your products and service as HYSSES never fails me

P. c.

Esther from Raffles City is 👍! Not only she is friendly, she is knowledgeable in her products and help me to make a decision easily. In Singapore it is not easy to find a good retail service staff hence I hope her management will recognize her effort and value.

L. W.

Went to their annual sale and got this pretty good buy 👍🏻. Hysses has good quality products at reasonable prices.

k. w.

Good product!

F. H.

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