Reviews of Liv Activ Velocity @Novena Square. (Sporting Goods Store) - Singapore (Singapore).

Liv Activ Velocity @Novena Square

68 Customer reviews

24 User comments

Sporting goods store

Outdoor sports store

238 Thomson Rd, #02-60, Singapore 307683

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Information about Liv Activ Velocity @Novena Square (Sporting goods store - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Opening hours for Liv Activ Velocity @Novena Square

Reviews of Liv Activ Velocity @Novena Square

Z. K.

Shout out to Hanz,Haikal & the third staff for assisting me to replace my mismatch size slipper Hoka Ora 3. As my size were not readily available, Haikal even went to their raffles branch to collect the slippers for me & Hanz reassures me that that all can be done within an hour, which was true , anyway my feet felt so much better now. Thank you so much to the staffs working on that day, I felt that leaving a nice review for them is definitely worth it for their effort in helping me today. Thank you!

C. G.

Hanz really made my experience a wonderful one. She is very knowledgeable about the products and recommends what is most suitable for me. I will definitely come back again as this is the best customer service I have ever experienced from a store. 👍🏻 Definitely recommend this store! They have the latest products w up to date technology as well!

R. C.

I am very pleased with the impeccable service provided by Amanda, the store Mgr( Malay sweet lady) , the young Chinese girl, two cute boys.They are attentive a, patient, engaging, detailed and they serve with a smile and they go an extra mile which they don’t have to , to make sure my requests are met.This is awesome! Good job, ladies and gentlemen! I love your shoes and now am an avid collectors of cloud 5 waterproof women’s shoes.Thank you.

M. L. Y.

I needed a winter jacket urgently and so glad to have chanced upon this shop. Excellent service by Haikal who understood my needs and knowledgeable about the products in the shop. Was able to purchase what I needed in a jiffy. Highly recommend Haikal and the shop!

Y. J. S.

Got my very first pair of hiking shoes here yesterday. Very friendly and helpful sales associates. I had a really good shopping experience and will definitely come back again. It would be great if the store could expand on its variety though.

J. T.

Shirley is an exceptional sales and customer service rep of the store! I came in with a specific pair of shoe in mind and she was able to tell me the pros and cons of my pair against the other options in the store. Shirley, thanks for making my shopping experience so exceptional! 🤩

D.

I was having knee pain and read about Hoka shoes. Attended by Hanz and she was of great help in explaining to me the difference in maximum cushioning and stability. Hanz was patient and detailed in guiding me which shoes suits me best. Thank you Hanz! Your attentiveness and patience are bonus to your excellent customer service!

D. H.

Plenty of hiking gear, accessories and shoes. Brands they carry include Helly Hansen, the north face, a super good collection of ON cloud shoes. Salomon and Hoka trekking shoes. They have other outlets in suntec too.

S. p.

Loved the service from Hanz♥️ very helpful, informative and patient. Handled a lot of requests and questions so well. Had a really nice experience shopping for shoes here because of Hanz.

N. D.

Hanz is the best shoe gait you'll ever meet. Her product knowledge is top notch. I came in with 0 knowledge about hiking shoes and Hanz was there to assist me and she took her time to explain to me about the difference between the low and mid cut hiking shoes. And what's suitable for my hike as it's my 1st time going to Mount KK. And I finally got a pair of shoes suitable for me. Thanks Hanz! I will definitely come back again and ask your advice if I need to buy more shoes.

J. R.

Wonderful experience this afternoon looking for a pair of hiking shoes. Was assisted by a sales lady with pretty green hair (didn’t manage to get her name sorry!) She definitely knows her stuff! Managed to get a comfortable pair of shoes within minutes! Highly recommend

S. L.

Thank you Hanz for sharing your knowledge and experience with me. Keep up the good work! Highly recommended

S. k.

Great collection and fantastic service. Ben deserves special mention. Not many occasions we find sales staff going beyond their call of duty to help get a customer something that satisfies the customer to the fullest extent possible.

H. L.

Excellent personalised service by Haikul.

R. B.

Nice store with a big, varied range and decent selection of Sports and recreational gear and products. I popped by to browse mainly and 'window-shop', but found a decent shaker which I picked up food a good price, also taking in to account the 10% Membership discount!

C.

After grumpy service from a few stores down, super glad to receive very nice service from the staff here. Afiq was really helpful though I could not find the winter pants I needed

G. S.

Experience good customer service here. Mainly Shoes and Apparel selection but they had some Naturehike sleeping bags on discount.

A. C.

I bought a pair of shoes here and was served by Shirley(/Sherly?). She was helpful and patient, kudos for the great service!

D. R.

staff has funky hair, but attitude was good (not funky) haha, will be back

B. L.

Didn't buy but the 2 malay staff on duty were super pleasant and helpful 👍👍

S. X.

Really Great service experience and help from the staff: Marry Mildred, 5 stars for her service and hospitality!

W. J. L.

M. Y.

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