Reviews of TM Fouzy Travel & Tours Pte Ltd. (Travel Agency) - Singapore (Singapore).

TM Fouzy Travel & Tours Pte Ltd

112 Customer reviews

40 User comments

Travel Agency

Travel agency

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390 Victoria St, #03-15, Singapore 188061

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Information about TM Fouzy Travel & Tours Pte Ltd (Travel Agency - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of TM Fouzy Travel & Tours Pte Ltd

M. K.

My husband and I engaged TM Fouzy Travel & Tours for our umrah trip on 11 -23 Nov 2024.I felt very nervous as this was my 1st umrah trip.However,with the help and guidance of our pegawai Hjh Norhafizah,the umrah trip became the most pleasant,blessed and memorable experience for us. Her invaluable service as a pegawai went above and beyond her role.She was very patient and will always ensure every jemaah needs were met to the best of her ability. As my husband had problem with his feet,Hjh Norhafizah will constantly asked about my husband condition.She even went on an extra mile to buy an ointment for my husband.Alhamdulillah with that,my husband was able to perform 2nd and 3rd umrah with ease and even could climb up Jabal Nur! Another unforgettable,blessed and unbelievable beyond words was my 1st experienced visiting rawdah.Hjh Norhafizah would constantly reminded us not to screenshot our nusuk app and she checked every jemaah nusuk app before we enter.She led us to rawdah.It was calm,no rushing and pushing.Alhamdulillah she led us to mimbar and i was able to pray near mimbar peacefully.😢😭Then she signalled us to mihrab area and there we managed to stay peacefully and did our duas..Alhamdulillah😭. Compliments also to our Ustaz Hanif,Ustaz Ahmad (Mekah) and Ustaz Ali (Madinah) for their valuable guidance provided during the umrah and visiting. Not forgetting all the jemaah (Team Oren Muda) who was very friendly,helpful and gave good advices,tips and duas during umrah. Once again thank you so much TM Fouzy Travel,Hjh Norhafizah,all the ustaz and all the jemaah for making my 1st umrah trip a pleasant and blessed experience.It will be etched in my mind and engraved in my heart.May Allah grant us umrah mabrur.Aamiin🥰🥰

R. A.

Alhamdulillah my parents just came back from Umrah trip under the care of Hajjah Faridah from Tm fouzy travel. The trip was absolutely a wonderful experience for my parents. Hajjah farida is very attentive, friendly & caring person. Insha Allah we look forward for another trip under her care. Thank you ☺️

n. n.

This was my second time engaging TM Fouzy's services for an Umrah trip, and I must say, the experience from 11-23 November was by far the best! Compared to my previous trip two years ago, this one truly stood out. Hajah Nurhafizah, our pegawai and tour leader, was exceptional—amazing, humble, and incredibly attentive. She was hands down the best pegawai I've encountered. Her meticulous attention to detail and dedication to ensuring that every need of the jemaah was addressed made a significant difference. She went above and beyond, organizing fundraising activities and collecting funds in appreciation of Ust Hanafi, Ust Ali, and Billal for their unconditional commitment to our team. What impressed me most was her respect and humility towards all the jemaah, regardless of age. She handled everything with grace and professionalism, making this trip an unforgettable experience. However, there are a couple of areas that could be improved. TM Fouzy should have informed the jemaah earlier that Jabal Ramah and Masjid Kuk were closed for visiting. This lack of communication felt like a missed opportunity for 1st timer jemaah. Additionally, the food served in Mekkah could have been more tailored to Asian tastes, as the options provided were more suited to Indonesian preferences. The food selection was repetitive throughout the entire week, and the commitment from the restaurants could have been better. Overall, while the trip was amazing, these areas could certainly be improved to make the experience even better. Thank you, TM Fouzy, for your providing such outstanding service and for having such a dedicated team leader in Hajah Hafizah! My zillion thanks to Hajah Hafizah for performing the badal umrah fot my late daughter and for everything. I look forward to future trips with of course, Hajah Hafizah! Thank you TM Fouzy and thank you Hajah Nurhafizah! You the best!

E. E.

My family went for the 11–23 November Umrah Trip with TM Fouzy, and overall, it was a very pleasant experience. Our pegawai, Hjh Norhafizah, managed everything exceptionally well. She is approachable, kind, humble and always ready to lend a helping hand. She answered our queries promptly and frequently updated the Jemaah in the group chat about the itinerary for the day and the next. She is also very respectful to all Jemaah regardless of age. Her efforts greatly contributed to the smoothness of the trip. Ustaz Hanif (in Makkah) and Ustaz Ali (in Madinah) guided us wonderfully while we were in the holy cities. Not only did they share historical insights, but they also imparted valuable knowledge about the basics, such as solat and adab. Both hotels in Makkah and Madinah were very convenient, and Alhamdulillah, easy to navigate. A special mention goes to the food and service at Dallah Taibah Hotel in Madinah—it was exceptional. All in all, we highly recommend TMFTT for their amazing pegawai and asatizah who made the trip fulfilling and seamless.

R. T.

Experience overview: Went Umrah n Haji with TM Fouzy travel; it’s a complete experience. From the classes predeparture prepared us with knowledge to prepare our physical and mental state for the trip. More importantly, Ustaz himself enriched us jemaah with much needed spiritual aspects of our religious rituals throughout the journey. Accommodation wise: Being thankful that trips are organised in a very comfortable state under good care of Ustaz and the fellow facilitators in comfortable logging and travel. They know us locals and our needs well 👍🏼

R. Z.

Alhamdullillah, me and my spouse, Mohamed Irwan went to Umrah 4th Oct group guided by Haj Zul. Compliments to all the Ustadzs, Ustadz Ali, Ustadz Hanif and Haj Zul the commitments, the teachings and the guidance they provide to make the team understands better during the Umrah. Haj Zul , an experience agent who understands and fulfil our needs without any hesitation from the beginning till the end of our trip. Thumbs up Haj Zul! Ustadz Hj Ali, warm and welcoming. His teachings are well versed during our trip in madinah as well as the preparation to Mecca. Explains well the historical values of our prophet during our tour in madinah. Ustadz Hj Hanif, vibrant and a wonderful ustadz who guided us in detail through out our Umrah. Able to provide essential guidance through simple teachings to make us understand better. Alhamdullillah, accommodation for both places were superb! However, feedback on the receiver was not clear when we are a few distance away. Probably may need an upgrade version on the receiver so that we can hear clearly even though we are a few distance away. At times it is distorted. Overall, the Umrah trip was beyond our expectation. Thank you Syukur kepada Allah

A. A. R.

My recent Haj journey (June 2023) with Ustaz TM FOUZY Travel and Tours was exceptional. Under the guidance of Ustaz TM Fouzy himself and his group of asatizah. Our Pegawai, Hj Razali, leading our group (TM Biru) of jemaah, deserves special recognition for his exceptional care and guidance. Nurse Fiza’s attentive care was invaluable; her dedication to our well-being during the crucial period was commendable. She visited us door-to-door, ensuring our health and well-being were well taken care of. The entire team, alongside these two individuals, has made this pilgrimage truly a remarkable and humbling experience. ✨

A. A.

Alhamdullilah, managed to do the wajib with TM Fouzy. But as a first-timer who went with my parents, I could only wish the officers assigned by the agency had given more guidance while at Madinah and Mecca to maximise our ibadah there. Most times, we find ourselves doing things on our own, praying on our own and such, unlike other agencies I observed. I believe it would be a better experience for all, if not more fruitful should the people guiding us have more insights to share and offer initiative for groups to gather and do ibadah together, than just relying thoroughly on mutawifs. The programmes could’ve been better organised as well.

N. A. K.

Alhamdulilah! One of the best!

A. H.

Thank you for the detailed answers to my questions and queries. Booked with TM Fouzy for December Umrah 2023 🫶🏻

M. A. K.

Best travel agency of the world and leading travel agency of Singapore.

S. H.

Excellent Travel Agency Best services 👍👍👍

M. M.

Nice &Lovely group

F. M. I.

Good and easy

A. A.

Alhamdulillah, Officer Faridah Binte Agil is the best! Everyone was very attentive and thorough, everything went smoothly. I hope I get an officer like her on my second umrah, Insyaallah, Amen!

Z. E.

Assalammualaikum wr wb to ustaz TM Fouzy and the work staff in the Hajj season this year 2018. I would like to express my gratitude to ustz for guiding us so much with strong worship in shisah. I am not an ustaz congregation but we are lucky to be in the same building with ustaz TM Fouzy grp in Sishah. Thank you also to the ustaz staff..., Hjh Anizah and your husband Hj Zainol because they were very open to accept us together to follow TM Fouzy's ustz program in Sishah. They also help us if we have any questions. May God increase the sustenance and health of ustaz and his family as well as TM Fouzy's staff. Thank you Master...

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