Reviews of Brighton Vet Care. (Veterinarian) - Singapore (Singapore).

Brighton Vet Care

248 Customer reviews

85 User comments

Veterinarian

Veterinarian

74 Serangoon Garden Way, Singapore 555970

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Information about Brighton Vet Care (Veterinarian - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Brighton Vet Care

J. L.

Brought my 3 years old cat (Mia) to Brighton Vet for the first time and was under the care of Dr Andrea Lim, very attention to detail doctor and treats my cat with extreme care 💖 As my cat did not seem to recover after a visit to a previous vet clinic, we brought her here in hopes of getting her treated completely. After a week of administering her antibiotics and cream from the clinic, there seems to be improvement and her fur, previously having a bald patch, has now grown back gradually. 🙏🙏 Would bring her back to this vet clinic in the future if required. Thank you Brighton Vet 💓💓

F. A. R.

Brighton Vet Care offers an exceptional experience with a clean environment and a dedicated team. The staff and doctors are not only caring and friendly but also exhibit genuine tenderness towards every animal they handle. Their commitment to providing the best care for our furry friends truly stands out. Highly recommended for anyone seeking compassionate and professional veterinary services. My two furbabies handle by De Ailing Regards Fauziah

m.

Staff are very friendly and helpful. They are extremely passionate with your animals. They will go all the way out for you & your furpets. Had a Long consultation but thankfully wasn’t over charged for it. They even provided free treats for my inpatient beagle who was afraid of the vet, which it calmed him down. Vets and vets technicians like them are extremely rare and hard to come by. Professional and was able to provide accurate and helpful advice for my pet. Highly recommend all to visit. However appointments time slots are quite hard to get.

C. C.

Brighton vet care was very organised and professional. They diagnosed my rabbit during midnight emergency visit, and gave my rabbit some pain-relief and fluids jab. They were also patient to show me how to syringe feed my rabbit, and was very kind to answer my queries when I called them. Thank you so much for treating Popcorn, she is all better now! ❤️

M. P.

Our usual branch at Katong is closed on Wednesdays and we had a chance to meet Dr Gwenda who is meticulous to determine what went wrong with our pet. Happy to know our pet is well cared for in any branch of Brighton Vet.

S. T.

Thank you Dr Gwenda and the girls who saw my desperation. Shandy was screaming and spinning in the car front seat after I gave her a beef liver treat for being a good girl at the groomer today . She gobbled it down without chewing. My only thought is a vet nearby and quickly rush her over. The girls at the front saw my frantic look and quickly got Dr Gwenda to see shandy immediately. Lucky she has swallow it in and breathing , but have to monitor and see how the next few days . There was no second thoughts and thank you 🙏 ladies .

C. T.

I don't normally leave reviews but I feel extremely compelled to leave one for Brighton Vet at Serangoon Gardens after visiting them today. It was Penny's first time there for a series of tests and checks -- and I was blown away at the level of care the staff provided. Dr Wong Min Zhi, Yi Xian and Benzley were all very patient, kind and gentle with her. Their love for animals was apparent and it gave me the confidence that Penny was in good hands. Thank you everyone and a special shout out to Yi Xian for patting Penny ever so gently during her tests. It made my heart so full!

p. t.

Sent my pet cat for a check up. initial thoughts was skin issue at the tail. Doctor was pretty thorough with her checks and confirmed it was not mites. Just told us to keep a look out for oral hygiene.

M. O.

The staff are friendly and goes out of their way to make my pet feel comfortable! Really appreciate their clinical recommendations after the consult too :)

K. Y.

Thanks for looking after Choya for the past 2 weeks Brighton Vet ! Your attention to details is second to none. Thank you Dr. Toh for being so thorough and patient with Choya.

J. C.

My baby started seeing the vets at Brighton and I am extremely impressed with the level of professionalism and care amongst the vets, nurses and frontline staff. They would answer all my questions patiently and follow up with a call three days after the visits. There are also recommendations and clinical summary emailed to me after each visit. The nurses are extremely knowledgeable and loving. Thank you so much for doing your jobs with so much love.

C. O.

Doctor Teresa was extremely friendly, approachable and shared many tips for a first time pet owner like myself~ kitty had a pleasant experience!

M. C.

By far the better vet clinics we’ve been. We’ve tried 5-6 different vet, and pretty much sticking with Brighton for all matters. We have a frenchie 🐶 Love the vet friendliness and professionalism. I like the options they always provide us, instead of singular option where it is “take it or leave it”. Probably because they are experienced/ well trained with different scenarios. And there’s always a follow up call from the nurse to check on the situation. Staff is decent, friendly. Place is clean. Location is great for Serangoon gardens. Price is okay (not the cheapest nor the most expensive)

G. G. P.

Such a pleasant experience with Dr Ashley and team! Love how they keep u updated with Ur pet's conditions and follow up when needed. Was quoted much more for a procedure at another vet so decided to come to Brighton to seek second opinion. Ended up sticking to Brighton as the cost breakdown is very transparent and reasonable. Thank you all for the great work!

R. H.

Brought my pet dog for a visit and consultation. The reception was very quick to react. He also gave very clear indication on what to expect for the visit. Dr Theresa was very patient with us. Gave very clear indication on initial analysis. After the x-ray, managed us and our pet dog very well too. I would recommend the clinic to anyone in a heartbeat.

E. C.

Highly impressed with Brighton's service. Really thankful to the reception staff for appointing a slot for Yoshi due to last minute cancellation from others. Gave the clinic a call at 10am and managed to get the slot at 12pm. We would like to thank Dr Gwenda for being so patient with our dog. It's the first time I ever witness such a patient doctor that could handle Yoshi well. Usually he is very anxious when visiting vet clinics. Yoshi managed to calm down under Dr Gwenda’s care. She was very thorough with the consultation. Highly recommend paw parents to visit this clinic.

B.

Dr Ailin Tan was extremely professional and gentle with my Ham. It's obvious that she's not only really knowledgeable, but that she genuinely cares for her little patients. She took me through step by step how to continue proper care for my hamster, and what to look out for. I felt comforted and that my ham was in good hands all the way. She went above and beyond what was asked of her, and that speaks volumes of the quality of care. I highly recommend Dr Tan if you need to seek an expert on your hamster's health and well-being. The rest of the staff were also really friendly and welcoming, even over the phone.

J. Y. T.

2nd visit to this vet clinic and really impressed by the staff ❤️ Ignored my nervous pup, and moved away from the counter to give her space, so she'd get on the weighing scale. Vet tech also came out earlier and had a brief interaction with my girl, and took time in the room and sat there with my girl to let my girl relax and get used to his presence before handling her for blood draw n vaxx 🙏 Dr Theresa is very thorough in her explanation, very very patient with my pup, and we progressed all at my pup's pace. The first visit was pretty nerve wrecking for her but on her 2nd visit, she really did much better ❤️🧡 Thank you!!!!

D. T.

Dr Ailin from Serangoon garden was there for my bunny when she knows that my bunny not going to make it. Her team gave us their best attention to do their best to make my bunny feel less painful on her last journey. Dr Ailin was doing far beyond her duty as a vet and very experienced with bunny. Really very grateful to her and her team for their efforts although my bunny (Elmo) still leave me in my arms. She had her best 9 years with me. Thanks Dr Ailin and team for everything you have done for us. Thank you so much!

J. T.

Brought my Baby Oreo for her annual check up here. The clinic is bright and clean. Nurses are very friendly and great at their work. They were gentle in handling Oreo at all times. The doctor was also really nice! Gave a detailed report on follow up actions that I need to do as well. Will come back again! Strongly recommend this clinic if you are looking for a place to bring their pets/fur babies for their check ups!:)

I.

I am truly truly amazed at how dedicated the Dr Ailin Tan and the nurses are. My rabbit (Rascal) is 8 this year. I've had traumatising experiences with previous vets that made me lose a rabbit and a Syrian hamster. So this time I searched for a rabbit savy vet and wow the difference. During the consultation, Dr Ailin was thorough with any explanation. She was patient in sharing information I wasn't aware of and was clear and to the point about what to do. The following day I was surprised to get a call from the nurse asking how was Rascals condition. In the end, they called me 7 times to make sure everything was going well. I am so amazed and so happy that I found a place that truly cares for our fur babies. Thank you so much!

K. K.

I brought my dog, Abbey, in for some skin issues. She was given lab tests, topical treatment and course of medication. The vet advised us to come back for a follow up as well and before I made the follow up appointment, the clinic actually called to ask me how Abbey was and to make arrangements for the next session. I feel that the vet and the clinic are very professional and the staff that I interacted with genuinely care of the pet patients. My doctor who saw Abbey was Dr. Ailin Tan and she was great! She's methodical, assuring and spends time explaining her rationale, processes and interacting with both human and pet patients. Abbey and I both have great experiences. I also found the fees reasonable.

S. F.

I am very glad to see my Maltipoo Sofie skin issue resolved within a week of consultation. I have been dealing with her yeast infection for almost a year, after vets I have consulted told me she has an allergy issue and didn't provide any medication to treat the yeast infection first. I am glad the vet at Brighton actually listened to my plea to treat the yeast infection first. With antifungal medication and shampoo, I saw results and she was scratching less. I am glad Sofie's fur has grown back and she is leading a happier life with less scratching.

R. T.

Been there many times as I have a lot of pets. I don’t intentionally pick vets as I have no preference but I seem to end up seeing Dr Melissa Ho most of the time. She has seen my dog and my hamster and the experience has been pleasant and I am satisfied with her care and explanations to what is happening to them. There was however, one time I brought my hamster to them and I saw a different vet that I have not encountered before. Prescribed medications that seem to make my hamster weaker. I understand the side effects and my dwarf was around 1y5m so I am not too unprepared by his passing. However even before his weakening state to the medications, while still at the consult I felt uneasy with the vet. I can’t quite put my finger on it but I guess she seemed a bit too nonchalant when diagnosing my hamster with cancer. Idk. Was a one off experience. Will avoid the particular vet in the future.

L. G.

Excellent post visit service. Most of the staff from this vet are friendly and caring. Will follow-up with calls, emails or SMS. Dr Toh's sincerity to care for the pets is very much evident when she called me to check out on my cat's conditions after vaccination. Environment is very sterile and clean yet keeping a home feel. My cat, Umi didn't want to leave the clinic at his second visit. Operating hours is also very suitable for busy working adults as they operate almost full day on weekends. Booking of appointments is a breeze too. Would highly recommend this vet.

C. K.

Place is clean and very presentable. The vets are quite competent in their clinical work and have good bedside manner. This is a popular vet for the area and wait times can be long, even with a set appointment time. The one issue I have is that there is a sense of being nickel and dimed on almost all things, so treatment can be much costlier than other places. I brought in a cat for standard sterilization and an x-ray that cost in excess of $500. I'm pretty sure most other places do not charge that much for these two services.

n. g.

Brought my dog for his annual checkup. First time at Brighton Vet. Really impressed by the detailed consultation given by Doctor Gwenda. Detailed explanations and recommendations of their health check packages were given, without any hardsell. Assistants and even the receptionist are very helpful and kind. Overall professionalism is super appreciated!

S. L. T.

My previous shih tzu was under the care at Brighton. Now I adopted a 12yrs old shih tzu, I chose Brighton again. Reason is simple - the nurses and doctors are very friendly and caring. They give assurance to both the pet and it's owner👍

V. N.

First visit for my dog, Nikki but excellent service from beginning to the end. Isolation room for the benefits of other animals around as Nikki was coughing / unwell. Dr Jessica was meticulous, patient and loving to Nikki. Thank you :)

S. C.

Some of the less common services they offer are titer testing and tonometry (testing of eye pressure). All the vets I've met here have great bedside manner, are attentive and friendly, and the vet techs will call to follow up with you a few days after your visit to make sure things are going well. There's roadside parallel parking right outside, though depending on the Covid-19 restrictions, they can be fully taken up by diners at the food places nearby.

V. G.

The staff was very friendly and helpful. I was 30 minutes late for my appointment and they still treated my dog. The vet was also very patient, slowly explaining the information to me and giving us very useful advice.

I. T.

Brought our dog Prata to Brighton Vetcare for the first time and did a spay surgery. Was very impressed with Dr. Melissa and the whole team that took really good care of Prata and gave advise on how to take care of her post-surgery. 👍🏻

C. q. I. W.

Great team of vets and vet techs! They genuinely care for your pets and attentive to your needs. They are systematic in their review and even give you a detailed written report for clarity. Thumbs up!

S. B.

Really good clinic, they give special attention to your pet, never run short of time and never over medicate like other clinics. Highly recommend it. It's changed my dog's life :)

J. K.

Very nice and caring vets, i live nearby and always bring my furbies whenever there are problems. Only downside is the extremely long waiting time which can be improved by implementing online queuing/mobile system.

G. G.

Very grateful for the vets service and care in providing pain relief for our rabbit on his last day and a smooth euthanization. Thanks for making a hard day more bearable for us

P. O.

Caring , professional Vets & Nurses. Detailed consults. Come with a copy of written consultation too. Clinic is clean & well ventilated too. 👍👍👍

N. S.

Friendly, caring vets who take the time to explain what is happening and all the options. Just be prepared with your credit card as it's not cheap.

B. D.

Always a good visit for my dog because veterinarians treat their patients very well and with such care and concern.

J. S.

I have a beastly cat that's not the easiest to deal with but the vet (Dr Ailin) was very assuring and handled beast very professionally.

J. G.

The vet clinic is clean, neat and very well managed.

M.

Great vet and nurses! My puppy loves coming here!

N. W.

Overall good vet but high markups on medication prices.

W.

Very professional But expensive

M. L.

Great place with great doctors. Nurses are friendly and professional.:)

B. M. J.

Very professional and friendly staff. Long opening hrs but waiting time can be rather long.

S. C.

Very professionally run place with very patient and nice staff

K. J.

Very nice vet and staff.

H.

Great caring vets and nurses

C.

really professional

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