Reviews of THE LUXE MEOWNOR. (Veterinarian) - Singapore (Singapore).

THE LUXE MEOWNOR

188 Customer reviews

68 User comments

Veterinarian

Cat boarding service

259 Jln Besar, Level 2, Singapore 208934

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Information about THE LUXE MEOWNOR (Veterinarian - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of THE LUXE MEOWNOR

J. P.

It was my first time boarding my cat Bella with Luxe Meownor and the team has far exceeded my expectations. There were daily updates both texts and videos of Bella and these have certainly put my heart and mind at ease knowing that she is well loved and cared for during my absence. My family and I could enjoy our vacation knowing that Bella is in good hands with Brenda and her team of excellent butlers! The team’s love and expertise and the time spent nurturing and care for the cats are admirable! Thank you, Luxe Meownor! I can now plan for my next vacation! ❤️

w. y.

Judging by the photos we have, you guys can tell how much we love to have our cats with luxemeownor and how many staycations our babies have with them. Always thankful for Brenda and Aileen and the team for taking care of our babies while we work overseas in peace. So thankful and appreciative as always. I would say you pay what you get, worth every penny. Our cats have to problem transitioning to luxemeownor to home ,home to luxemeownor .

s. y.

This is the first time I have enlisted the services of a non-home pet sitter for my two cats, a decision prompted by negative experiences in the past. However, I am delighted to express my complete satisfaction with this choice. Prior to engaging their services, I diligently followed their updates and reviews since their establishment, and it is clear that they have garnered a reputable track record. Despite the staycation being relatively brief, spanning six nights, I am pleased to report that it surpassed my expectations. The staff displayed a high level of attentiveness and genuinely cared for my feline companions as if they were their own. They diligently provided daily updates without fail, and all actions taken were in accordance with the owners' consent. The facility itself was easily accessible, well-maintained, and emanated a cozy atmosphere that felt just like home. The contentment of my cats during their time there was evident, leaving me with no hesitation in considering Brenda and her dedicated team for future pet-sitting needs. Thank you so much for everything!

Y.

Thank you Brenda and team for taking such good care of Muffin during her short stay! Their passion for cat care and making Muffin comfortable during her stay really impressed me. Upon learning Muffin's bad eating habits, the team introduced new diet plan, and we intend to follow through! Amazing service, most passionate team I ever met, and super grateful to chance upon LuxeMeowner! Their hygiene standards are top notch and strict requirement gave me the assurance that Muffin is in good hands. Now I can go for more holidays without having to worry about my cat! Do make your bookings early as their rooms are snatched up fast!

O. t. P. &. F.

Had done a fair bit of racki before deciding on Luxe Meownor. Brenda & all staffs at Luxe are friendly and responsible with the cats, treating them as their own. Love that they have their own rooms and also treated with love & care during their stay. Daily videos of my furbabies as well as video calls with them. I will most definitely choose Luxe again if I ever need to board my cats. Thanks Luxe team!

M. C.

Had to search a suitable boarding place for my baby mio for 9 days and this place is the best decision we have ever made. Unlike the typical “goldfish tank” , her room was super spacious! Mio had her time of her life playing and running around her hotel room. A big big thank you to Brenda and her team for taking good care of mio. They treated mio like a queen by playing, hugging and also did the basic grooming when needed. As mio was on heat, the team advice and taught us how to comfort and massage mio. They also whatsapp us everyday to keep us updated on mio’S appetite and also playing with her. Thank you very much guys!! :) :) mio will miss you all!

R. A.

Despite boarding my cats there for only a few hours, I felt like my fur babies were taken care of well. Brenda helped to cut their nails too! I’m glad owner is very particular about cat’s health by ensuring all the cats that checks in get’s revolution done. Either purchased from them or your own. Your cat will be in the good hands of extremely knowledgeable owner and staffs at Luxe Meownor!

G. L.

My cat's first boarding experience and it was amazing! I bet he didn't miss me at all because he enjoys all the attention from the butlers at the cat hotel. Hotel is clean, spacious and comfy for a big cat like mine. Definitely my go to cat boarding. Thanks Brenda and team for giving me a peaceful and worry free holiday!

X.

It is our cat’s second staycation at The Luxe Meownor! Love their twice daily updates and we can feel rest assured that our cat is well taken care of while we are on holiday. They are a passionate team who spends time and effort to integrate our cat in a foreign environment.

A. S.

Love the care shown to my fur kid during his stay. The butlers show a lot of care and he a well pampered with cuddles and kisses during his stay. He definitely enjoy his vacation here and look forward to going back again

D.

My husband & I made an enquiry with them last year and visited the premises. The location is clean & spacious, Brenda and the team of butlers are very passionate about what they do. I was won over and made a booking with them right away. It’s also the first time boarding my cats Hershey & Eclair and they were very well taken care of! Both were nervous for the first couple of days but gradually warmed up and settled in, eating well and being playful. They actually put on weight. 😆 Really appreciate the twice a day update about their antics, appetite, and their bowel movements. Suggestion for improvement is for the staff who are handling the DMs on Instagram to sign off with their names. I did not know who I was corresponding with on IG last year and the staff used some Gen Z lingo which might have been normal to them but I felt was a bit impolite.

K. C.

Boarded my cats here for 2 weeks, the longest I've ever been away from them and they were really well taken care of. I really appreciated the daily updates in the form of videos, photos and caretaker notes. They made sure to take care of specific needs my cats had like making sure the picky eater ate her meals. The facility is really clean and well thought out and I felt confident in leaving my cats in their care. I would definitely board them at The Luxe Meowner again in the future!

K. K.

I am very thankful to The Luxe Meownor team for the great and superb care given to my baby Millie during her stay. There were frequent daily updates on her mood, food intake, pee and poop. Even though she was scared and hissed in the beginning, the team displayed so much patience and love for her. This makes me feel at ease and assured. Other than that, I also learnt some cat care tips! ~ Home Butler Karen It is my first staycation outside the comfort of my home. The room is comfortable and allows me to people watch from inside. Whenever I need anything, I 'll just meow and they will attend to me promptly. I was also presented with a "buffet" when I don't feel like eating anything. It was an extraordinary service only fitted for the royals! Thank you all who took great care of me - Brenda, Aileen, Angela, Felicia, Kaye, Sheryl, Charlotte, Charleen and YY! ~ Meowlady Millie

A. K.

I have always wanted my cats to stay in this lovely hotel. Finally I got a reason to check them in for a night. It’s a last min decision and so grateful that there is a room available. We are welcome by Brenda and her teams. They will give update on our cats via whatsapp. They are friendly, professional and cat loving persons. We will definitely check them in again because we know they are well taken care by them. Thanks for the lovely souvenir.

J. N.

The only people I’d trust my cat Ollie with. We first met Ollie (our newly adopted cat) here at The Luxe Meowner too and so when we had to go on a trip, it was only natural that we boarded him back here. Brenda and her team are so passionate, knowledgeable and trustworthy. We get daily updates on WhatsApp on how our cat was doing and they were also so good with him even though he had medication and a tricky diet as prescribed by the vet. We’re going to be leaving him in their care again in June for a much longer time away and I know I wouldn’t have a worry about a thing! 1000% recommend.

K. W.

Luxe Meownor took care of my 14 yo Ollie so well I had such peace of mind during my 7 day trip. Ollie suffered a kidney crisis just 2 months prior to my trip so he was still recovering and required to take a number of medications and supplements, and he also needed subQ fluid every other day. Luxe took care of everything professionally with daily videos to show! Luxe made sure Ollie ate well too which is super important for ckd cats. Ollie weighed the same when I saw him again which was a big relief. Everyone at Luxe are cat lovers! I received videos of cleaning and playing sessions which Ollie enjoyed so much. The twice daily reporting is really great, with overnight litter box use report) which again is important for a ckd cat. The chambers are also really well sized. Ollie was so comfortable that I didn’t think he would want to come home! I would use Luxe again in the future for sure!

J. T.

I’m glad to have found Luxe Meownor. Brenda and her team will give you the confidence to leave your cat with them. The chambers are big, clean and spacious. I didn’t have to worry about my cat during my vacation. In fact, I didn’t even miss him too much as I know he is in good hands. Brenda and team, thank you for taking good care of Muffin. We will definitely be back!

C. L.

2nd time bringing my 2 cats to luxemeownor for boarding! They were brenda's rescued cats and i leave them in her good hands again while im away! The 2 meowladies were having fun time and enjoying themselves that they didnt want to go back home 🤭. Thank you brenda and team for the tender loving care while i was away. Highly recommended!!

G. F.

My cats’ 2nd stay at Luxe Meownor and I must say that they both must have enjoyed their staycay lots! Smiley misses his time in the solarium and both miss the company of the doting butlers (RongFang, Ain, Xinyi, Kaye, Angela, Jermane, Clarie, Sheryl, and last but not least, Aileen and Brenda). Thanks to these wonderful people who not only looked after my boys well but also helped me relax and enjoy my trip knowing that my boys are in good hands. Esp with Smiley injuring his ear just a week before his stay, I was worried about his wound reopening or getting infected. The butlers monitored it well and sent updates on it as well as treatment when nec. That truly helped lessen my worry. My boys will definitely be doing their staycays regularly with Luxe Meownor in future 🥰

W. O.

We are truly blessed to have found the Meownor crew. Brenda and team sincerely cares for their guests. Each and every single room is meticulously set up. Brenda is extremely particularly about the safety of the cats in her care and will only take in cats that are vaccinated. We get daily updates on how our dear old cat was doing. This is the 1st time in 2.5 years that we travelled, so it meant a great deal to us to find someone who cared as much as we did for our dear cat, Sera. Thank you so much to the Meownors and their fine attention. We will be back again.

M. R.

It was the first time we used Luxemeownor and definitely will book it again for Meeko. They went above and beyond to make Meeko comfortable in a new environment. It also gave us the peace of mind knowing that he’s in a good hand! He definitely love all the attention he got while he was there! 😂

h. j.

First time bringing my cat for boarding and this is the most awesome place to be! The place is so cosy that I wish I could stay there too! Superb service from Brenda and team. They give me absolute peace of mind when we r away for holiday. Truly thankful for all the butlers who took good care of Luna!

J. Y.

Very responsible and caring. My Tobi stayed for nearly 40 days there, and each day we received two video updates. When we came to bring him home, he looks even more handsome and healthier than before😀

W. L. K.

My girl Baby Huat Chye stayed there 5 nights and thoroughly enjoyed herself. Auntie Brenda and wonderful team of guest happiness butlers made Huat Huat feel right at home. Or rather even more shiok with loads of care, attention, patience and love. It is obvious from the videos I received that she is very at ease there. Very grateful to Brenda and team for their additional efforts to make her bedchamber clean and fresh everyday, no thanks to her bad toilet habits which I'm still trying to fix. Huat Huat will definitely be back! Thank you so much! Update Sep 2023 Baby Huat Chye just completed her staycation with Auntie Brenda and her wonderful team. This time for 13 nights. She loved it so much she clearly didn't want to come home when it was time to say goodbye. N I could see her feeling lost when she just reached home. Haha. Thank you once again to Brenda, Aileen, Jermaine, Jia Yi, Jiayi, Sheryl, Syaf, Angela, Xinyi, Kaye, Claire, Ain and Jay for your love and care of this little impish girl.

S. H.

They took such absolutely great care of my darling cat, pampering her with cuddles and grooming every day, playing with her, even feeding her supplements! I have boarded my cat at another well-known cat hotel before and the level of care was nowhere near this! I appreciated the daily updates and photos/videos they sent me, which they did not charge me extra for (unlike the other cat hotel 🤣). I have already booked my cat in for her next stay during my next holiday, definitely definitely highly recommend The Luxe Meownor!!!! Second time staying with Luxe Meownor and I really think my cat didn't miss me much because she had daily pets, cuddles and playtime! Thanks for taking such good care of our darling lady B!

y. y.

It's my mum birthday and we had to put my 2 babies at a trustable place. I reserved a space in luxe MEOWNOR even before it was launch bcoz it's always fully booked. Thank God for their love and support. Will definitely come back here again. I think a day apart made us miss our babies more than they miss me hahaha Thank u Brenda and Team.

K. S.

We arranged to have our cat to stay only for 1 day. We felt it was a very good experience for us (first time pet owner) and our cat too. The place and rooms are very well designed. The other cats look very comfortable in their own rooms. Brenda and the team are also knowledgeable . They provide a lot of good advice too. Even though it's 1 day, we also receive updates on our cat.

A. L.

Simba, Obi and Aiko loved their stay here!! My 3 kittens were treated like royalty at The LuxeMeownor!! I extremely appreciate their daily updates and how much they’ve cared for my cats like they were their own. I even had an emergency and had to extend their stay, the TLM team was very prompt and did their best to accommodate my very last minute request. The entire team is so incredibly sweet and homely. Will definitely make TLM my cats’ number 1 boarding facility. Trusted and proven to take care of my cats so so well and treat them with so much love. My cats were there for a total of 3 weeks and I’m sure they miss their Aunty Brenda and the rest of the team. Thank you for looking out for their health, giving them cuddles and loving them so much.

S. S.

Excellent service by Brenda and her team of dedicated, cat-loving individuals! Due to bad WiFi at the country that I was staying in during my overseas leave, I couldn't video call them to see my fur siblings, but the regular videos sent by the team made me feel assured that my cats were well taken care of and loved by all. I felt that my cats were given VIP treatment! Jokingly told my husband that we might have problems bringing them back home cos they might not want to...LOL! Thank you, Luxe Meownor, for the first class treatment and care for our cats. Will definitely go back to you in the future!

N. A.

Truly a fantastic experience for both human and cat! Moving internationally with a pet is difficult and stressful but the staff at Luxe Meownor made the process as easy as possible. They took all precautions necessary, stayed back late to welcome my cat after her flight, ensured that her needs were well met and gave daily updates while we were separated in different continents. I have never met a team more dedicated or passionate! Truly lovely people who just want the best for each and every cat in their care. The facility is clean, spacious and designed with cats in mind. Highly recommended!!

J. T.

Checked in our cat with Brenda and team over a long weekend. Brenda greeted us when we arrived and explained the process in detail and let us spend time with our cat to let the cat transition better. The cat was not very happy being ditched over the weekend in a strange environment but Brenda and team kept us updated with cat's progress and finally cat was able to settle in after a while. We had full confidence with Brenda and team, and was not worried about the safety of leaving out cat with her. We like that the cat has her own chamber to roam and not just a cubicle.

E. N.

Brenda and her team at The Luxe Meownor deserves more than 5 Stars rating for their impeccable service and the tremendous care they had rendered towards our cats Luna and Solar. The team provided regular updates every day which assuaged our worries for our cats being away from us and their home. The room we had (VBC1) was spacious, clean and adequately catified. Brenda herself gave numerous tips on cat caring and we are grateful to her for that. The team was so patient with our skittish cats and eventually Luna and Solar opened up to them. We're really glad we found this place! The Luxe Meownor is an amazing place and Brenda and her team deserve only the highest praise from us. We cannot recommend The Luxe Meownor enough.

K. B.

We boarded our very dear cat Pigeon at the Luxe Meownor while we went back to the US to visit family. I was very apprehensive to go away and leave our cat with someone. One of the (many) things I love about Brenda (and her team) is that she made me feel less anxious even before leaving- she cares about the owner as much as the cat. No question or request was deemed too much - she was so kind and gracious. Then when Pigeon was dropped off and stayed there I was never nervous or wondering how he was doing because I would get morning & night check ins with pictures and videos. And the care! Oh my goodness, both my husband and I agreed he left in better shape than when he went in! I cannot recommend The Luxe Meownor enough. Thank you Brenda and your team for taking such amazing care of Pigeon. Your dedication and devotion to cats and their owners is very clear. A truly amazing experience for everyone involved.

L. L.

I want to thank the folks at THE LUXE MEOWNOR for the tender loving care my Fluffy received during his stay there for the last two weeks. A big shout out to Brenda & Team for the immaculate service rendered, including sharing with me on tips to better care for Fluffy and improve his overall well-being! The daily updates and feedback was just great as it kept us pawrents up to date on what’s happening with our babies! Of course, I was more than assured of the experience to entrust him with the team! Thank you so much for the support and grateful for the help rendered at the last minute when we were looking for boarding premises for Fluffy! ❤️ For pawrents who are looking for accommodations, this is THE PLACE! Highly recommended!

G.

My cat stayed with Luxe Meownor for almost 6 weeks whilst waiting for his flight back to the UK during our relocation. Brenda and her team of wonderful carers were amazing from start to finish. They worked hard to accommodate Leon at a really busy time of year which I know was a challenge. They encouraged us to visit him regularly when we were in SG and after we had left they cared for him as if he was their own, sending daily videos and updates. They were diligent about overseeing his health and preparations for the long haul flight. I knew at all times that he was in the best possible hands. All in all I can’t recommend Luxe Meownor enough. What an amazing team you are and I will always be grateful for the love and care you gave to Leon and the support you gave to me too!! Gill

A. C.

Just completed our second stint at Luxe Meownor - I’m sure if our cat could talk she would express how much she enjoyed her stay there. The team are caring, attentive, and knowledgeable as always, and that’s all we can ask for as owners. Thank you, Brenda and the Luxe team!

J. S.

LUXEMEOWNOR took care of our 2 boys really well. They have a dedicated team and look after their well-being meticulously, making sure that they eat well, playing with them and transit slowly. Also, the daily updates are very assuring to us. The surprise is the photos we received! Lovely!

G. Y.

This is a very good place for cats. My cats boarded for 4 days and were very well taken care of. The ladies were attentive and updated me regularly on how my cats were. I am very happy with their service and will definitely board my meows again with them.

C. H.

Wonderful environment for my kitties and loving caretakers :) i receive prompt media updates daily and very responsive team. I feel very rest assured boarding my cats here and definitely returning in futuure ^^

A. K. H.

Thank you for taking good care of Chuu Chuu and Chann Chann. Both are pinky eater and very choosy but The Luxe Meownor Team’s love, patience and affectionate care won their hearts and our heart as well.

H. M.

Large rooms and play/resting place for my princesses. Love the customised “tree on the wall” design and thankful to friendly chambermaids who looked after my fur kids while on staycation. Highly recommend!

C. W.

Took such good care of our two cats, even the shy one warmed up very quickly! Thank you!

S. T.

Cat hotel run by knowledgeable and caring cat lovers =) Very good value!

S. A.

Great service with loads of attention to detail. We always know our Minnie will be in great hands.

P. L.

Great service. Cats are very well looked after and spoiled!! Thank you so much. 😻😻😻

L. H. C.

Excellent place n service for cats. They know their stuff..

K. H.

Friendly, clean and conducive environment. Superb team of staff

M. K.

I left my 21-year-old cat in a pet hotel for the first time. It was 4 days I was worried whether I would be able to get through it. However, those concerns were quickly dispelled. The attentive care provided by the staff exceeded my expectations. The messages, videos and photos sent daily showed our beloved old cat calming down. Thank you very much to everyone at LUXE for your generous support. I would like to recommend it as the most reliable pet hotel in SG. With heartfelt gratitude!

M. L.

M. H.

M. C.

M. W.

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