Reviews of BIKE31. (Bicycle Store) - Singapore (Singapore).

BIKE31

120 Customer reviews

42 User comments

Bicycle store

Bicycle Shop

Sports accessories wholesaler

28 Kallang Pl, #07-07/08, Singapore 339158

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Information about BIKE31 (Bicycle store - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

Map

Opening hours for BIKE31

Monday

11 am–7 pm

Tuesday

11 am–7 pm

Wednesday

Closed

Thursday

11 am–7 pm

Friday

11 am–7 pm

Saturday

Closed

Sunday

Closed

Reviews of BIKE31

B. P.

Visit the show room to check on KPKUS Helmets, although they close at 7pm, reached almost 7pm and Jamie was very patience to explain the details of each helmet, even after closing time. Final bought a nice looking Kplus helmet with mips and a cycling cap. A very nice experience and highly recommended.

J. W.

Bought 2 helmets and 2 zero sunglasses and a few other accessories at Bike31. Jamie is a very helpful and super nice lady like a friend to everyone. Never had such great shopping experience at a bike shop. Highly recommended place to get all your biking gear.

S. C.

Fantastic explanation & patient service towards buying my 3rd helmet. Very happy with the recommended Ag+ Mist spray for anti-bacterial & deodorizing the straps/foams. Post-sale service also as good with fast inputs.

Y. N.

Jamie was very friendly and she did a detailed explanation on the different helmets and I could try on as many as I wanted. As I'm new to cycling, she taught me how to secure/wear the helmet properly. Bought a cycling cap and the Vita Helmet in sunset pink. Love the colour! Thanks Jamie!

Y. O.

Jamie is very attentive to all her customers, when i wanted to purchase the replace dial, she offered to replace without charging labor!! After that she also ensured that the straps are in place when i was wearing it and trimming away the excess length!

W. L. L.

Amazing customer service. I get to try almost all the Kplus helmet to see which suits me better. The lady staff patiently explain the details and never hesitate to recommend. She allow me to spent my time to see which one I feel the most comfortable and which colour suits me better. She recommend me the anti-bacterial most and didn’t fail to demonstrate to me how to use the spray properly. I will never hesitate to return to purchase more stuff from them whenever I require.

K. T. C.

Very kind and let me try the cycling jerseys very helpful and knowledgeable

C. W.

Great hospitality by Jamie. The last time I went to purchase Kplus helmet in Nov 2022, She did lots of explanations and feedback to our needs. Today I went back again for my repair enquiry and small purchases of cycling stuff. Answering my enquiry of rear lightings and some new items in store as I'm planing for a overseas ride. Thanks you Jamie for all the guidance out of work, showing me how to get to the nearest public buses to lessen my journey.

K. W. S. L.

buying process is good and advise on maintenance of helmet. overall will visit back again if looking for additional cycling stuff

J. G.

Fantastic service from Jamie. Try and try, finally decided on the helmet size. Thanks for the patience and recommendation. Will definitely be back for another helmet for wife.

J. L.

Very helpful owner even though not a repair shop still helped patch my inner tube. Would recommend their store!

Loved my experience with Bike 31! Jamie was very knowledgeable and patient with my questions. My 2nd purchase via whatsapp was so fast and easy. Definitely, will come back for more!

N. P. L.

Jamie was very helpful & patience in gvg her advice so to let hubby to find a good helmet fit. Tks for staying back for our apptm !

J. N.

Excellent customer service. She was very knowledge, patient and gives good advices. Did not have to think much before purchasing the front and rear lights. Very smooth transaction too. 10/10 will recommend. Definitely will be back to check out the wide range of helmets they offer.

Y. C.

Jamie is very helpful and I'm so glad I went there to get a good fitting bike helmet!

L. K.

A happy return customer, Great experience and service. Highly recommended

A. M.

I’m a complete newbie at cycling but Jamie really helped me to get what I needed. Very attentive, helped to set up the helmet and lights for me. Thank you 🫶🏻

Y. H. Q.

Pleasant experience shopping for Kplus helmet there. The staff was very patient and attentive to answer any queries you might have. I was given more than enough time to try out different types + sizes of the helmets and make a proper decision based on the advice given.

T. C. T.

Bought my first white bike helmet kplus nova at bike 31 today. Excellent service from Desmond. I took quite a while, ( a few choices was offered) and he was never pushy and tried his best to locate stock in the storeroom / adjust my strap/ tried various bike gloves/ protective sleeves. So glad that I came here to get my bike helmet and gloves/sleeves . Can't wait to ride my cheery blossom with the new accessories soon! Thanks to Desmond and bike 31, an enjoyable shopping experience, highly recommended!!

A. L.

Great customer service and help rendered in choosing a helmet as well as a rear light. Very satisfied customer!

H. Y.

I went to the shop after checking that Bike 31 distributes KPLUS helmets. I didn’t know which helmet I wanted and Jamie was very kind and patient to introduce me all of the KPLUS helmets and allowing me to try all of them to feel which suits best for me. I’m very pleased with the service and she was also able to help answer any questions I have. Great service!

P. P.

Top notch service and very very hospitable. Love how much attention Jamie gives to clients to ensure that they get the right products for themselves!! Happy campers are us!

Enquired about a separate battery pack from their online store and they got back to me within 6 hours. Product was shipped promptly and seller was professional and detailed throughout the seamless transaction. Will find more excuses to get products from them in the future 🤭

Y. Y.

The new colour ways are very attractive and with the MIPS feature, the new Kplus Nova helmets are definitely a must have for cyclists! Asian fit and no pinching on the temples for sure. I own many Kplus helmets and loving each and every one of them. Service at Bike 31 is fantastic!

K. C.

Jamie was excellent in her service and patience

L. W.

Happy with my purchase!

F. C.

Jamie good customer service.explain details on the helmet product to I want and also having patient help me to choose my bicycle lock.

S. K.

Me and my wife bought the K-plus helmet from them. The salesperson (lady) is exceptionally wonderful, very patient and will explain everything in full details. Highly recommend.