Reviews of Entro Cycles. (Bicycle Store) - Singapore (Singapore).

Entro Cycles

110 Customer reviews

39 User comments

Bicycle store

Bicycle Shop

Bicycle repair shop

1 Kaki Bukit Rd 1, # 01-11 Enterprise One, Singapore 415934

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Information about Entro Cycles (Bicycle store - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Entro Cycles

S. T.

Went to get a pair of Fizik cycling shoes on 18 Nov 2024 and was pleasantly surprised by the excellent customer service shown by Raj, the boss and all the staff. When the size I wanted was not available, they proactively got the size I wanted from one of their retail dealers and within the hour, the shoes were sent to the shop. Raj was very friendly and patient in answering my questions on the differences between the various Wahoo models. Highly recommend visiting this shop for your cycling needs!

H. H.

Sent my bike in for servicing. Service was thorough and very professional. Best of all, at a very reasonable fee. Also picked up a digital Air Pump, Fanttik X8 Apex, from the store. Tried it on all my bikes and my car tyres. It is an awesome piece of gadget to have. I was surprised at how powerful this small gadget is. Will bring along on road trips for sure. Thank you Entro for the excellent service and recommendation 👍

M. R. F.

Pleasant experience. Very amicable and approachable staff overall. All my queries via Whatsapp were answered thoroughly and with receptivity. Definitely one of the best lbs in town. Was very professional throughout the whole process. Thank you for helping me out change my BB! Do support them 👍🏻 Will definitely be back for more in the near future!

A. N.

Pleasant experience on my first visit to Entro cycles. Spoke with Spencer and he explained clearly on what the various types of saddles are available and what my current issue is and what could be possible choices. Factual and concise. Appreciated that it was knowledge sharing so I can make my own decision. Impressed with Jerome as well. Knew exactly I needed alloy rail saddle due to my seatpost even before I mentioned. Meticulous care of the bike when changing saddle. Thumbs up!

M. A.

booking of appointment on whatsapp was fuss free with speedy replies, alvin the mechanic handled my case perfectly. from the BB installation to the fitting of my the new crank (plus trouble shooting and tuning the front D) - every step of the assembly was done meticulously. super impressive workmanship. highly recommended

C. T.

Friendly service by the staff.

H. Z.

Staff n boss n a Technician Jerome has a good hospitality.They render a toilets to wash off my wounds after i ny roadbike fell in a 400dia pot hole just before Airport rd junctions of hougang ave -3.I was lucky the car behind me is L-plate car n he has to jam break.Thumbs up Entro

J. G.

Placed 2 x online orders for products that are sold out in Australia. Amazing communication and reasonable delivery prices. Shipping from Singapore to Sydney within a week!! Amazing. Excellent e-commerce experience and excellent customer service.

L. L.

Called them up just to check with them over the phone on whether how much do they charge for adjusting front rotor disc rubbing against the brake pad, i hope it was cheap but on the phone they quoted me $10 for it. Just purely adjusting the front brake calliper for MTB cost $10? Updated Edit: Thank you for your prompt answer on my enquiries and also your customer service does address the issue. I have re-adjusted my stars rating but I honestly do still feel that $10 still on the high side for very minor adjustment.