Reviews of Carle Singapore. (Car Dealer) - Singapore (Singapore).

Carle Singapore

296 Customer reviews

83 User comments

Car dealer

81 Ubi Ave 4, #01-13 UB. One, Singapore 408830

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Information about Carle Singapore (Car dealer - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Carle Singapore

P. K.

My wife and I were looking to get a brand new vehicle as to replace our older one. We did some research and narrowed it down to 3 dealers which included Carle. I have to say, it was the best decision we made, and that was to secure our brand new car from Carle! From the start to the end of the whole purchase process, we were lucky to have Claire whom was able to ensure it was a seamless and efficient process. She was able to guide, recommend and ensure we made the right decisions with regards to the purchasing of our new car. I felt really comfortable and happy to have Claire to help me. Being at Carle itself during the occastional meets, was really fruitful and productive. The team at Carle is well versed in dealing with cars and are truly geniune in what they do. They are trustworthy and reliable! Thank you Claire and Carle for making my car journey an awesome one! Highly recommended!

A. A.

My sincere thanks to Marcus for making great efforts to make me feel welcomed and comfortable at Carle's showroom the 1st time I stepped in. He was kind enough to show me around the showroom. He made all attempts to guide me through the process of purchasing the car that I wanted. I couldn’t be more thankful for his dedication to help me through the customisation process. Marcus was also adept and very informative. He even went above and beyond when he responded patiently via Whatsapp to each and every question that I had after his work hours. I’ve been wary of car salesmen in the past, but Marcus helped in breaking the stereotype. Thank you for answering all my questions with honesty. I am so thrilled and delighted with the car I purchased; thanks to the reasonable price he offered me. I will certainly recommend Carle and Marcus' services to all my friends and family. Thank you again for the great experience! Excellent job, Marcus!! 👏🏼👏🏼

S. H. T.

This is my first time buying a new car from PI and its not a easy choice. Carle pricing is very transparent and all the options are listed clearly and also offers option to upgrade the car accessories. Although there is a slight delay in car collection but overall it was a pleasant experience to work with Carle. They also help to trade in my previous car with good pricing and make the trading hassle free.

J. T.

It has been an excellent experience getting my new car from Carle. Our sales person, Marcus, was really patient and helpful throughout the process. He acceded to most, if not all, of our requests and even offered a really competitive trade-in value for our previous car - It was a whole $5k more than another company. Marcus is really meticulous, and puts us at ease when dealing with such a high value purchases in our life. He even assisted us through the possibly confusing and bureaucratic administration of financing the new car. Marcus really went above and beyond what is required of him, and it was truly a pleasant experience dealing with Carle.

S. N. B.

Marcus has been professional in the car dealings. He is a no-fuss, easy and reliable person. Always responsive in clarifying our doubts. He was also clear in acquainting us with the new car. Thanks, Marcus!

D. B. C.

Been renting cars from them regularly and returning as they’re always pleasant, reasonable and flexible in their dealing along with competitive pricing too. Cars are new, in good condition and cleaned after every rental. Can’t find this anywhere else. Huge compliments to Sebastian too for the top customer service and constant prompt replies 👍

N. C. N.

I had a wonderful experience in getting a 2021 Honda Vezel with Carle. I wanna thank Marcus for his great service during the process of getting the car. I am very comfortable with his service as he’s not pushy for the sales. My 1st visit was looking for RAV 4, but in the end didn’t buy it after much consideration. Marcus still keep contact with me for a year and a half, providing me latest update and promo of all the car models. Last Dec 21, I’ve decided to buy a new model Honda Vezel and that was where I went back to him. He’s very clear in his explanation of all the functions this car can provide and even assure me of the after sales services👍👍👏👏🙏🙏! Once again, thank you very much Marcus!

S. S.

It was our first time buying a car from a parallel importer and were pleasantly surprised that there were so much customisation involved. Ree Kee was knowledgeable and patient in the whole process. He was accommodating and also very detailed. He gave us sound advice on the choice from exterior colour, to the interior colour and right down to the stitches. Purchasing the car from Carle was a smooth process. We would recommend them to our friends if they are looking for a new car. Thank you very much 😊.

J. Z.

Our compliments to everyone at Carle for their great service and unwavering support throughout the buying process. Especially our sales rep Reinald who was very patient with our requests and demands, very thorough, transparent, honest and reliable. If you are looking to get a car from a parallel importer, Carle is the BEST choice. They pay attention to every little details, like the range of cars, how the cars are arranged in the showroom, the lightings, even provide you with luggage and stroller to test out the functionality of the cars, a customise corner to setup your new ride from inside out, very meticulous and soothing environment to shop for your next ride. Overall a great team over at Carle with great spirits and I highly recommend Reinald. This is our third car and the first from a parallel importer, no regrets!

U. A.

Professional service provided by Julia, All options she willing to look into.She was very helpful in the entire purchasing process. I'd Highly recommend Carle - Custom Built Rides.

d. a.

Bought a car 5 years ago with them and now sold the car with them. Was assisted by Mr Ray, he was very patient with the whole process. Provided excellent service and a peace of mind for us. Pricing provided is very competitive and there are no hidden charges. Appreciate the sincere and excellent service from Carle. Would recommend to all!!

S. B.

First time purchasing car from CARLE and it wouldn’t be possible without Marcus. He was excellent, accommodating and very patient in answering all my questions even at late night. Marcus was also knowledgeable about all car models and I made the decision to choose Honda Shuttle and no regrets and very happy with the purchase. Before and after service was fantastic. Further, the good thing is that there is no pressure from Marcus and He gave good advise and suggestions that made my decision to purchase car and in addition, the perks where really good offers. Overall, Marcus is a best car seller and CARLE should be proud to have him. Definitely will recommend to others who are looking to purchase a car. Thanks to Marcus. Really appreciate his efforts. Keep up the good work!!

R. 1.

Really good experience renting with Sebastian. Rented a Corolla JDM and the car was in very good condition and super clean. Sebastian was also very helpful. Would def rent from again

A. R. S.

Julia was great and patience salesperson with no pressure sales along the way from buying to trade in my car.She do a lot cost saving uderstand my budget and advice me to get showroom unit which come with lot of acessories at no extra cost.she do great job from start to handover my new ride.Fantastic experience very happy with my new car.🌟

K. A.

the overall customer experience was great. Marcus was attentive and patient through out... He explained clearly and carefully on the entire procedures. We were not pressured to make quick decision and appreciate him not being pushy like other sales people. He is responsive and even offered us to contact him for any query after the car collection. Thank you Marcus !

Was looking around for a used car and chance upon Carle, understand that they also sell used car hence went to their showroom to speak to their salesperson. Amos was the salesperson that served me, as this is my first time buying a car hence many unknown and questions were in my mind. Amos patiently answer all my questions and even advise me which car I should get to suit my needs. His recommendation is at the best interest for the customer and he is not pushy in sales. In the end, I got a used Honda Fit, when I first look at the car the condition was acceptable given the price they offered. However when I received the car I was shock on the condition as it is almost new. He went the extra step helping me to refurbish my car at no additional cost. I am happy with my purchase and will definitely recommend my friend to Carle and revisit them again for my future purchase.

R. P.

Looking for Carle if you want to buy a good car. Especially Marcus is a great and patient agent who provide a good purchase experience to me.

N. E. L.

Marcus from Carle was great from the start, very responsive and was able to make good suggestions on pricing and functionality of the car. I especially appreciated his patience in explaining the various ins-and-outs of the car when I picked it up. Carle as a company is also very customer-oriented in being able to accommodate requests such as my own private insurer, no extra cost for not taking a loan etc.

G. R.

Great customer experience from Marcus. Very attentive and patient and he answered all our questions... He explained clearly and carefully everything we needed to know. We were not even sure what car we wanted to get. Not a pushy salesperson like all the other ones we have met. Prompt with the delivery as well. Thumbs up 👍 keep up the great work, Marcus.

Y. Q. W.

Marcus was really patient and attentive throughout the entire car dealing process. I enjoyed the entire process from seeing the car to key collection date, thank you Marcus for making the entire process so seamless and fuss-free!

J. K.

Thumbs up to Carle Singaporr for making my new purchase of the Honda Freed Hybrid a breeze. Special thanks to Marcus Tan for his assistance and understanding, especially when I knew nothing about new cars at all. Marcus was so helpful and patient. He also gave me sound advice on the COE process. I highly recommend Marcus Tan.

P. W.

Marcus and team were very helpful and did apply any pressure on us when buying our Honda Shuttle hybrid. They did a great job with our custom paint job and a lot of the other ways they can customize your car. Definitely a pleasant experience using this PI, much more than at a local dealership where we were getting the hard sell.

Carle has provided a smooth and fuss-free experience for a new car owner like me and my fiancé! Many thanks to Amos who provided his expertise and recommended a suitable car for us based on our needs. With the numerous options available, it was important to receive trustworthy advice. We highly recommend Amos if you are looking for a responsible and responsive go-to person!

M. M.

Had a pleasant experiece with Carle in buying a new car for the first time. They also took in my altis at a high price compared to other dealers. My SE Marcus was always within reach to attend to my enquiries and he was very patient. Happy with the purchase of my new Toyota Raize G from them. Do look for Marcus if you intend to purchase with Carle. Good experience overall.

T. T. I. P. L.

This was my first new car purchase and it was a wonderful experience. Marcus is hands-down one of the most patient and knowledgeable salesperson i have ever met. Thanks for everything and keep up the excellent 5-star service you provide to all your customers. Highly recommended. Thanks Carle and thank you Marcus 😇

J. K. K. H.

We appreciate the help Julia has rendered in our purchase of the Honda Vezel last month. She took in consideration our needs and made the appropriate recommendations. There was no pushy sales of accessories. Every decision came from us though she did throw in some useful advice based on her past customer's purchase. Although there was a hiccup in the installation of an accessory from Japan, Julia provided regular updates on the status of the shipment, and promptly arranged it to be installed once it arrived in Singapore. Overall, we had a pleasant experience at Carle. Thanks, Julia. Keep up the good work!

J. W.

My second purchase from Carle, Lucas and team will try to understand what is your need and budget for the ride that you are looking at and Lucas always provide with his sharing and adviseable on which is the most suitable car that suit your needs. The best part, no hard sell and all comes with the package offer that he can provide with, and throughout with a smooth delivery, highly recommended.

G. S.

Bought a beautiful second hand Toyota C-HR from Steve. He was patient, friendly and accommodating, despite my demanding terms. During the handover, he was kind to wait till after operational hours to attend to me for the handover. Overall very satisfied with the purchase.

M. F. J.

2nd time dealing with Carle & Marcus and you guys still nailed it with your professionalism... Customer service was and is still top-notched. From enquiries up till collection of the car and even up to now after handover, Marcus still displaying his dedication and service to his clients with prompt and helpful replies. Definitely will recommend you guys to people out there looking for their rides. ☆☆☆☆☆ Alfonso Foundzeh

A. D.

After coming across many shady dealers, I got my car from Steve yang from carle. Such an efficient person that makes sure everything you request comes handed to you in the best ever condition. I had such a pleasant experience dealing with him. No words to say about the service, just perfect. Anyone looking to get your new drive, contact steve. He’s the man 🤗👍

L. C.

Stepping into Carle showroom was being served by Marcus. A young and humble man but importantly HONEST!. Yes and I mean it after going around asking other car dealers, which you don’t even get a single warm welcome by them. Some are even older than him but you don’t get their respect or paying attention to your needs. Marcus LISTENS!!! He don’t force or hard sell you but cater your needs! Sits and discuss, hours and multiple times going down, just to discuss. This is a the “RIGHT” salesman how it should be with correct attitude. Buying from him or being served by him, I WILL say is so far the best choice my wife & I had made with no regrets! Thanks bro, You made my ride.

d. l.

As a first time buyer, I appreciated his patience from the start of the sale process till the collection of my new car. Joe Ng from Carle was highly passionate, knowledgeable and professional. Joe and his team wasn't into this "Hard Selling" mode. They were genuinely concerned over the whole entire process from car selection, car customisation, car insurance and car maintenance in the car owner perspective. Case in point for their professionalism, there was some connection issue with my front camera and the phone app. As I was eager to drive off the car as it was my first ride, Joe insisted on fixing the connection issue before he let me ride off. He got his fellow colleague to run through the connection process and ensure that everything was good before the car was officially handover to me. I would like to shout out to the team at Carle, especially Joe Ng for their professional services!

S. C.

Great thanks to Marcus (and team) for getting me my new ride! Marcus was patient and accommodated my many changes of mind and multiple requests in order to get everything done the way I wanted. Whilst not the lowest priced in the market, this PI places a premium and priority on quality and especially, finishing. Kudos to them for actually taking pride in dressing up the rides for the customer before delivery. Highly recommended. If you still have doubts with PIs this is one that pulls through and delivers at all costs.

S. L. H.

I recently bought Toyota Raize from Amos - Carle. He is patient, understanding and looks into every detail from the car customization till delivery stage of the car. I would recommend Carle to anyone and do look out for their staff's friendy service. Good Job! Thank you.

T. K. K.

TLDR: Great pre-sales service. Even better after-sales service. Customization is a plus. 1st time purchasing a new car. Marcus was very patient and detailed going thru the purchase and delivery processes. Special requests were also well taken note of. Customization is a plus as well. Their honesty is also greatly commendable. Instead of slapping the bodykit on and repairing it. I was informed that it broke during shipment and a new set will be re-ordered. Huge thumbs up 👍 for the honesty. After sales service is also great. Issues faced were not turned down and promptly resolved. The whole process was very pleasant and will definitely recommend their services. 👍

S. B.

I recommend Carle for pleasant sales and after-sales experience. Amos is helpful and patient. We had a number of exchanges over WhatsApp before we visited the showroom. Amos was prompt in his WhatsApp replies. Also appreciate how he took time and made much effort to fit our bicycles into different car models so that we can be certain on the model that best suits out usage. He patiently shifted the bicycles in and out of the cars and tried different configurations. I am glad we were served by Amos, who wasn't pushy about sales but ensured that we had chosen a car that best suits our needs.

W. T.

We were served by Marcus. Very honest and easy going. From payment to car collection with no hiccups at all. Don't think you can find anyone more reliable for purchasing your new ride! 👍👍👍

A. A. (.

If you are ever considering your first purchase from a PI, I highly recommend dealing with the people at Carle. Having Marcus as a salesperson was awesome. Despite my many customisation requests, Marcus manage to take time to explain to me the pros and cons of my every decision. No there was no upselling. The handoff was proper. Everything was well explained. No shortcuts. To Marcus and the Carle team. Thanks!!

A. C.

Just bought a metallic green Honda Vezel from Carle at Ubi, with the sincere and helpful assistance from Reinald as well as some of the support staff. Felt very assured with the confidence and professionalism shown throughout, with the buying process, the sales & documentation, the trade-in, insurance, the loan handling, the customising options, the update and follow up. Very satisfying buy. Highly recommend!

H. K.

When we submitted an enquiry for a car, we were directed to Julia. From the first meeting, Julia had been friendly, transparent and answered all our enquiries. She responded to our doubts and explained everything in detail. We were satisfied with her service and had an enjoyable experience from day one to the day we collected our keys. :D

P. p.

I was served by Marcus when I and my wife visited Carle. As we had our vehicle for trade-in and looking for Honda Freed. Marcus explained to us in detail of Hybrid and petrol car. He also told us how the COE bidding was done. From that time of deciding to purchase Honda Freed from them, he told time to update us on the COE. He also advised us on the accessories for the vehicle, till we collected our vehicle. A very well-versed in knowledge and expertise in this line. Well done Marcus, keep up the good work. A five star for your service.

K. H. C.

Had a great experience with Carle, Thank you Jacky for going out of the way to make this car buying journey so smooth. Great service .

S. L. H.

We hear a lot of Rojak PI online, take your money run away. But not Carle. Marcus from Carle is responsible, friendly, and committed from the day I stepped into the show room with my boy. From the day, I signed the contract till the day the car was delivered, it’s just been flawless with great coordination and customisation. Just maybe Marcus is lucky star, I won a staycation at Fullerton hotel through Carle 11.11 promotion as well. All in all , great experiences. Everyone is on Carle is approachable, and friendly.

H. R.

I would like to say thank you so much to carle and his team especially Rayson who have been assisting us. He is patient and helpful throughout the process, answering all the questions whenever we have doubts about the car. Furthermore, he has a professional work ethic and not pushy about sales. His sincerity gave us the confidence to get our classy and sporty toyota corolla sedan hybrid. We did many customization to our car and Rayson took his time to explain briefly about the pros and cons of having them. Besides that, he will give suggestions on what can be done to the car and ensures that the car we choose and customisation done falls within our needs and budget. Also, the value of our old car for trade-in is one of the highest. Overall, i am speechless with his service and after-sales, it is definitely one of the best experience i ever had with Rayson! i will definitely recommend my relatives and friends! With that, those who are considering to get a new PI car, do look out for Rayson and his team! 👊🏼💯

L. Y.

My wife an I are the first time car buyers here in Singapore. We had a great experience with Carle and thank you Lucas for going all the way to ensure our car purchase is a pleasant and worry-free one.

D. C.

1st time to buy PL car in Singapore, so I had a lot of questions during the whole process. Reinald helped and explained me one by one patiently. He served with a honest, friendly and importantly excellent service-oriented attitude. Now I'm enjoying the new car. Thank you so much.

C. B.

Got my Honda Vezel from Carl via Sales person , Marcus. Friendly & responsive to my needs. Systematic & clear in documentation. Regular updates through the 3 COE bids. Fast delivery upon successful 3rd bid, register car on Fri, collect new car on Sunday. It was great, in time for Xmas & New Year. Thks.

Y. A.

Markus is very patient and he helped me to find the car of my choice.When I visited carle,the staff there are very nice and helpful.I am grateful for their help.

A. Y.

Pleasant experience throughout the entire process. Marcus gives good professional advice and guide us throughout the whole process. He was also responsive to queries post by us. Carle is the place to go to if you are looking to purchase a vehicle.

K. C.

Kudos to Amos and his team for delivering the Honda Vezel as per promised. What I like was the customisation that they are able to cater to and a wide variety of choices and it is very comprehensive. Overal its a good and comfortable experience and would recommend Amos and Carle for purchase from PI :)

L. C.

Sharing my car buying experience with reader. This man had assisted me on my car purchase with his qualities. C ommitted A nalysed my requirements R esponsible L istening to my needs E fficiency MARCUS is his name! I am sure you will have a fruitful moment with him (Sale Representative) around in Carles. Marcus thank you! 5 stars for you!!! Zoom Zoom Zoom…!

L. l.

Two weeks ago, drove out Honda Vezel from Carle with no problem and in the good hands of Justin. He take care of my funny questions and troubles. Thanks Carle for the smooth handling over the car and for nicely done up.

K. C.

I wondered into their showroom thinking that this is another normal PI. I was wrong! Rayson was very patient in explaining the details to me and i ended up getting my new ride from him. He is also very responsive to my queries even after I have gotten my car. Kudos to him and the team!

A. G.

Go to Amos from Carle if you are looking for a fuss-free, stress-free, no hard-selling, honest, and welcoming experience in searching for and purchasing a new car. Everyone I’ve introduced him to said the same and made repeated purchases. Amos is simply SOLID!

J. C.

Very good service! Justin has been a great help. His service is superb! He is helpful, patient and does his best in all areas. Had a good experience at Carle.

W. K. P.

There was a slight hiccups at the beginning due to miscommunication. But very thankful that lucas came to the rescue. Grateful and appreciate for the 5* services; the smooth and fuss free procedures. Fortunate enough, we managed to secure COE before the surge. Probably Lucas is our lucky star 🤣

R. P.

Excellent customer service and transparent COE bidding approach. Love the customisation options, which makes even popular models on the road special and unique. Hassle-free transaction.

P. A.

Good service rendered by Mr Ray. We chose Carle Sg over another PI as his explanations were clear and transparent.Very helpful and patience.Overall we are very pleased buying from Carle Sg.. Keep it up bro.....

T. Y.

I bought my corolla hatchback from Marcus.. Nice showroom.. What we want to mod, no need stress to think or (imagine),(Best part is when u imagine n the thing come out is diff from what u think).. Carle's do it in a different way, Got sample there to see (brain stomp free 😅) sure fall in love lolxx.. I can guarantee this shop u go with no regrets n 100% take car.. Those that kanna b4 will noe what I mean 😏.. Highly recommended, lastly is some places might be selling super cheap but remember the key word (cheap doesn't mean u 100% can take car 1bid will magically become 4-5bid) .. those wanna buy car n haven went down to see, I strongly recommend u to go n have a look..

j. l.

shout-out to amos and team for the excellent service and response since day 1 and maintaining it post delivery! the whole experience has changed the perception of PI. we began the journey of visualising it and conceptualising it. cool!

B. L.

Great service at Carle. Julia has been very patient in explaining the car details and very prompt in replies. Very helpful and highly recommended!

W. H. K.

Really Appreciate the good services from the first time me and my wife met him. Would recommend my friends to him if they are interested in buying a new car.