Reviews of escentials ION. (Cosmetics Store) - Singapore (Singapore).

escentials ION

39 Customer reviews

14 User comments

Cosmetics store

Perfume store

2 Orchard Turn, B2-29 ION Orchard, Singapore 238801

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Information about escentials ION (Cosmetics store - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of escentials ION

T. Y.

I would like to recommend John zuniga! He is incredibly friendly and professional, he can offer deep insights to fragrances and body care products! My experience shopping at ion escentials is really one of my best experience thanks to John!

m. i. m. s.

I’m perfume fanatic and this is my first time to Essentials ION to get my waiting long MFK perfume. 1. I get warm welcome from the staff which is very nice. 2. Experience staff and know very well of the product and explain it to me very well 3. The shop is very presentable to stay and shop. 4. I will recommend to friends for the experience and service during my stay. All the best to the staff who served me. (Eugene) Thank you, Best regards.

O. T.

Great assistance by Mr Eugene of Escentials, Ion Orchard. He’s knowledgeable about the perfumes they are selling. Love the perfume collection!

M. X. L.

I had a wonderful shopping experience with Olivia who is friendly, polite and professional fragrance sales assistant. I am a very particular person at fragrance and need to try several time to decide whether i need to buy but she is very patient to me all the time with her nice smile given me a detailed information when i am picking. I can totally said that her excellent service is one of factor that made my deal successful. Thank you for your service and i am satisfied with my fragrance as well.

J. G.

Had a great experience shopping at this outlet! Staff were really friendly and welcoming! Especially Sam, the store manager! He was really knowledgeable and accommodating when it comes to handling my inquiries and doubts! Would really recommend shopping with them!

R. Y.

Happened to pass by at the perfume shop. The staff was very welcoming, friendly and attentive 💯 . I don’t have any intentions to purchase but the service was excellent and the product too! Thank you to Mr. John Zuniga for the best service we’ve got. 👍🏻👍🏻👍🏻 🤩🤩🤩

C. C.

Staff here are accommodating and explained well to us the background of the brands and scents we were trying, we ended up buying! Haha John was the guy who assisted us and he was patient with us!

C. C.

First time visiting Escentials at Ion to check out their range of perfume and I am very impressed with both the exclusive selection (Maison Francis Kurkdjian, Serge Lutens, Killian, Goutal) and the friendly sales executive - John Vincent Zuniga. John is warm and friendly and have great recommendations and impressive knowledge about the different perfume brands and the stories behind the scent and can even identify a scent to the perfume - you can tell when someone is passionate about their perfume (or not). Back to their store - it’s probably the best place to test out this scent in store in sg. Great product lines, great staff, excellent location and neat spacious atmosphere. Highly recommended if you want to check out these less commonly found perfume brands or stock up your perfume if are not travelling to Europe anytime soon.

S. Y. T.

So thankful for Eugene's expert knowledge on fragrances, and keen sense of knowing what I'm looking for after asking just a few questions! His recommendations were spot-on, and I'm delighted by my purchase, with newfound knowledge on brands that I've not heard of :)

A. H.

Great day!i would like to comment on the service rendered to me by your staff named John, he was very patient and accomodating..i was actually taking a look on the perfume collection, and he happily approached me and suggested the perfect scent that i can choose from..His service was excellent and i would highly recommend to look for Him whenever my friends need to look for some perfume..Thumbs Up for Him!👏👏

J. L.

The staff is very familiar with the products, and helped me in choosing a product that suit me.. Quite surprising that there are reviews on bad service since I have been there a couple of times and felt that the staffs were quite nice... I'll still visit in future as there are many brands which I like

D. H.

Very good service from John and I will come to buy from him again ☺️

v. g.

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