Reviews of Alaxis Medical & Aesthetic Surgery. (Dermatologist) - Singapore (Singapore).

Alaxis Medical & Aesthetic Surgery

60 Customer reviews

21 User comments

Dermatologist

Skin care clinic

Hair transplantation clinic

Medical spa

15 Scotts Rd, #06-03, Singapore 228218

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Information about Alaxis Medical & Aesthetic Surgery (Dermatologist - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Alaxis Medical & Aesthetic Surgery

C. d. V.

I travelled specially from The Netherlands to Singapore for my hair transplant because I wanted Dr Donald Ng to help me. They apply the Hair Stemcel method which is the best you can get in the market today. Dr Donald Ng is very knowledgeable and friendly and did a good job. His assistants are also very helpful and professional. The clinic is modern, clean and I felt very comfortable and welcome. Last but not least they follow up regularly via WhatsApp which is great. This way I very much felt that they do everything to give a client the best treatment possible. So I highly recommend Alaxis.

M. k.

Dr Donald Ng is a very skilled doctor who cares alot for his patients! His receptionists Pinky and Angela are also very friendly and proactive in follow ups :-) overall a good experience here at alaxis 😊😊

j. t.

I have been here for getting laser treatment. Dr Donald is professional and patience doctor, feel great during treatment and the results of treatment. His team, especially Ms Cherry is friendly and provide professional service to her client. Highly recommended!

S. C.

Dr Donald Ng is a very skilled, professional and experienced medical doctor. He will take good care of your skin and unlike most other Aesthetics companies which will try to sell customers products and packages, Alaxis does not hard sell at all. Even when I ask him on certain products which his clinic carries. he will advise if they are suitable for my skin. I did co2 laser and upon realising there are some blemishes not removed, Dr Ng did the touch up free without any questions. And while doing co2 laser, he will also remove other blemishes such as oil clogs at no additional charges, so that my skin will be clearer. I am surprised and grateful at the extra mile he took to ensure I have clearer skin. I didn’t even know I had these blemishes until he told me so before removing them. This was my experience of my first visit 15 years ago. As I was impressed by his professionalism during my Co2 laser session, I subsequently went back to Alaxis to take up laser package. Alaxis’s laser package comprise many different lasers such as pico, dual yellow, q switched, long pulsed lasers all in one session and one package unlike other aesthetic clinics which will usually sell only one type of laser. While doing the laser, Dr Ng was very attentive and consultative and will often checked a few times during the session that the strength of the laser was alright. He will also make the effort to explain each of the laser and the purpose and benefit. I also like their follow up after each laser session to check on how my skin had reacted. When I first did my first laser session, I asked the assistants many many questions and they were very patient each time and professional in their replies. This is my 3rd laser package and the attentiveness of Dr Ng and his team had not decreased at all. His assistants are professional, friendly and willing to help. Dr Ng is a man of not many words when you first know him. That is also partly because he doesn’t hard sell his services or products. He gives his professional opinion and let customers make their own decision. Hence he may come across especially to new patients/customers as not helpful or friendly. Importantly, as a medical Aesthetic doctor, he is well versed and professional in his area. This can be seen from his customers who are mostly regulars and have been with him for many years. Each visit is pleasant and it’s nice to see improvement in my skin every month. Overall, Alaxis is very reasonably priced for the professional and excellent service. Importantly I know my skin is in good hands. Thank you Dr Ng, Anna, Grace, Chery, Rochelle, Joanne!!

J. T.

Dr Donald has been an excellent doctor for all the time I’ve known him. For all these years, after visiting his clinic, I’ve not worry about looks, and hair. He’s made it so simple for me. And his laser’s really updated. Never once has he tried to hard sell and his nurses are very much competent themselves. A trusted and reliable clinic that doesn’t overdo, oversell, and not charge exorbitant prices which I know of. In fact he could’ve charged me more on many occasions but he did not, for that I can’t thank him enough. 🤨 Chance upon this web page today, kudos to you for all you’re doing. Wishing you best 0f the best!

S. W.

Special call-out to Anna for being experienced and skillful as I have my facial sessions with her. She is also knowledgeable about skin care and is attentive to details. She often goes extra miles to provide best service that she could. Lastly to Dr Ng who is friendly and makes ppl feel at ease. The whole crew at Alaxis ie Cherry, Joanne and Grace are helpful and approachable. Definitely would recommend to ppl who wishes to seek advice and treatment on skin conditions. Thumbs up.

S. J.

Visited Alaxis for the facial treatment by Anna and have notice the glow of my skin. Tks Anna, and all the friendly staffs especially Dr Donald for his personal attention to all my beauty needs that’s keeps me looking forever young. Cheers

J. T.

I have been with Alaxis since 2008 for various laser/skin treatments with Dr Ronald and facial with both Grace and Anna. They provide amazing and professional services and most importantly, they don't hard sell! The fact that I have been with them for 14 years is a simple testament of how much I love them!

C. T.

Very experienced, gentle , friendly , down to earth and ethical doctor. Was very scared of pain but he was very reassuring. Kept checking on me throughout the procedure if I am ok and how’s the pain. And he made I was alright after procedure with his staffs constantly checking on me if I was fine. His staffs are very experienced, polite and really caring. Explained to me in details the procedures and what to expect and the after care.

M. M.

Best place to get your hair treated if you have problems . You will be treated well

J. L.

The clinic is clean and has a cosy and nice ambience. The doctor is patient and friendly. Would definitely recommend their service to my friends.

A. T.

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