Reviews of Kids Haven - Children Furniture. (Furniture Store) - Singapore (Singapore).

Kids Haven - Children Furniture

286 Customer reviews

79 User comments

Furniture store

Children's furniture store

Children's store

25 Playfair Rd, Singapore 367990

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More information

Information about Kids Haven - Children Furniture (Furniture store - Singapore, Singapore)

Check place details, opening hours, peak hours, contact information, photos and real user reviews.

This place has excellent reviews and demonstrates great customer service. Highly recommended!

Map

Opening hours for Kids Haven - Children Furniture

Monday

11 am–6 pm

Tuesday

11 am–6 pm

Wednesday

Closed

Thursday

11 am–6 pm

Friday

11 am–6 pm

Saturday

11 am–7 pm

Sunday

11 am–7 pm

Reviews of Kids Haven - Children Furniture

P. T.

It’s literally kids Haven… soo many designs and flexibility for most of the models. It’s also customizable to fit the practical needs of the little ones and also the limited space we have in our room. Thanks to Li who assisted us since day 1 when we visited the show room. He’s well versed with their products and zoomed down to that couple of options according to our needs and even solutions on the modification for our kids room. Thank you Li and Kids Haven for trying their best to expedite our order and delivery as we got a very tight timeline on our end. Thank you once again!

S. W.

Was looking to upgrade my kids, aged 12 and 6, to a bunk bed so as to free up some space in their room. After browsing through so many different beds online, I saw this bed on Kids Haven’s website and decided to head down to their showroom to see the actual piece. There were so many choices and beds samples to see at their showroom and we had a hard time deciding which would be the perfect bed. What attracted me to this current bed is that it has so much storage space! Another thing I love about this bed is that it a pull out bed option is available! What’s even better is that the pull out bed even comes with extra storage which I have not seen elsewhere. With small rooms and growing kids, extra storage space is definitely a bonus! The salesgirl there was also patient in assisting us with our order. Only downside was the waiting time. We waited almost 3 months for bed to be delivered due to shipping delays which is understandable due to covid. The men who delivered and fixed up the bed were courteous and fast too. The bed delivered fits perfectly in their room and is very stable! Overall a great experience and my kids loved their new bed! Bed model: Cilek Studio Bunk with Staircase

Had my eyes set on the unique designs Kids Haven offered when I first saw their store in Westgate. Further amazed by the themed furniture they have (Victorian, Jungle, Racer, Pirates) when I surf their site online, so I had to place an order. The bed we ordered did not disappoint. It was solid built and every detail is well made. My boy was very happy and slept well every night. Delivery staff is also courteous and useful. Price is acceptable for everything listed. Overall a good place to consider for your little ones :) Thank you

E. I.

Great customer service. Limited options for viewing at the showroom, so I advise you to check the website to get an idea of what you want, then head down and get a feel for the size, design, and type of bed/mattress you want. Settled my purchase in half an hour and delivery came the next week. Had to wait until the very last minute (almost 6pm) for the delivery team to reach but they managed to fix it up in half an hour. Bought the solid pine wood bed, which makes creaky sounds (beware if your kid is a light sleeper and gets scared of sounds easily)

A. H.

5 years ago we knew the kids room were small so decide to get MX Matrix low bed system for future used. NOW, they wanted more space in their room so we decide to used back the single bed convert into loft MX Matrix to create the space. Stable bed frame and yet expendable.

H. H.

Having a racing car bed is something we wanted for our boy and during our research, we came across Kids Haven. Besides having a variety of quality premium bed frames for us to choose from, they also carry an assortment of mattress for the bed frame for the bed frames too. That saved us time as we didn't have to look elsewhere for the mattress. There were also samples of some of the bed frames in the showroom so we could have a look and actual feel of the item we intend to purchase. We also did a quick check online and realised that the price was competitive, after including delivery. We chose the white race car bed frame as it was sturdy and fits his bedroom. The price was affordable and the design is unique - Only Kids Haven brought this in. There is also a concealed drawer on the bed frame which is great for keeping items to use before his bed time. The people from Kids Haven delivered and fixed the bed frame from scratch. It was done quickly and professionally. We are happy with our purchase and would definitely recommend Kids Haven if you are looking for a special bed frame and accompanying mattress for your child's room

B. L.

Welcome to Camp HuHa! A dream come true for my children outdoor glamping moments and it was made possible by Kids Haven teepee. I ordered the teepee and it’s accessories on 23 Dec during a hectic period for sellers across the island. I wanted it fast as I wanted to surprise my children when they woke up from their nap. I am grateful to have crossed path with Vivien and I commend her for the impeccable service provided to me. She ensured my items were in order and everything went smoothly for me. Within two hours I received all my items. Thank you Kids Haven for your efficiency despite the hectic period. I highly recommend this haven to all parents in making their children’s dream come true.

F. T.

Came to know sister Vivien from FB and she's very helpful , friendly , approachable sister whom goes extra mile to cater my needs She really like a big sister to all of us including myself Very thankful n grateful n even appreciate all her efforts , doings n even her time I love u sister ❤️❤️

J. L.

we bought a custom double decker bed from then. when it arrived, 3 of the 5 drawers had obvious alignment issues. there was also paint chip or improper paintwork on part of the headboard. their service recovery was quite good and they came to bring the stairs back to repair the alignment issue. they also came to paint the headboard.. however not sure whether it's the paint or there being too much paint applied but it's been more than 48hrs and the paint is still wet. my kids have to avoid touching that area of the bed. contacted customer service again, was told to allow it to dry

Life is an evolution! It is part and parcel to shop for a bed for yourself. However, it is blissful to realize you are shopping for a cot for your future baby! Wonderful service by the staff!

J. T.

TO ALL CUSTOMERS, who will soon be or will be; I advise you to buy from other brand then from this. QUALITY is VERY POOR, SERVICE is EVEN WORST. These defects are FRESH from 0 MINUTE when delivered. And it took me 12 weeks to get 60% solved. To those who choose, don't buy and curse after. List of CUSTOMERS who are not HAPPY!!!!!!! 1. Jonathan 2 weeks 2. Jenn Seow 4th April 18 3. Warren ONG 2nd wk May 18 4. Neha SINGHA 5 mths 5. Vic Lynn 7 mths 6. Wei Zhang 3 mths 7. Dy J 8 mths 8. Nurul Norman 5 mths 9. Gel Ho 11 mths 10. Carol TAN 3 mths The shop will reply with cock and bull story, this skill I know, CUT AND PASTE, like this ................................................ cut.........................................................- Our Customized series have its good and bad points. While being able to customize is attractive - you can choose your color, design, dimensions... the difficult part is that we do not control the factory (which is based in China). Recently the factory had a longer closure due to CNY, coupled with some flooding issue, which led to several delays, and unhappy customers - we sincerely apologize for the delay. To potential customers, do visit our showroom and speak to us (to me) if you have any concern. We do have a wide range of kids products .......................................-- paste............................................................

T. L. T.

Been searching for a double deck bed for the kids room that’s versatile with the configuration, and last for many years into their teens years. Matrix series appear to be just what we want, especially for super single size. The sales persons are always friendly and eager to help. The delay in the shipment (by months) is unfortunate, but we are sticking to our order. We look forward to the delivery come January and hope it will come as promised - with good quality and durability!

S. I. S.

The materials and the customer service is very good. We got a single bed and a mattress for our toddler. Darren has been very responsive and helpful throughout the process and they had addressed our concerns in a quick manner.

J. C.

Ordered a modbed and needed the bed urgently as wife and daughter were away and wanted to give them a surprise when they came back. Kid's Haven made it happen! And installers were very professional everything was set up in 15 mins. A++++ experience!! Bed is fantastic my daughter and wife love the bed!

C. A.

We went to the showroom yesterday and wanted to check the bed that we've wanted for my niece it was under Cilek brand but it was not on display. Good thing their staff name Darren was very accommodating and friendly helped me to choose which bed that suits for our niece. Looking forward to purchase soon. 🙂

J. N.

I first bought the hearts and star triple deck pull out bed in 2017 and when we moved house in 2019, we got Kids haven to help us to disassemble and reassemble the bed for a small fee at our new place. This was really reassuring for us as we wanted to make sure the beds were still safe for the kids after the shift. From buying to setting up the bed at home, the entire experience was really smooth and fuss free and i would recommend all parents out there to check this place out if you are looking for good beds for your kids.

S. A.

Bought a dollhouse bookshelf from Kids Haven and had a wonderful experience. All my questions were answered promptly and the item was well received. It is perfect with solid workmanship. Highly recommended. Thank you so much.

Y. M. L.

The perfect bed for my 2yo - this house bed is magical! From co-sleeping to sleep training her in her own room took only 2 months! It is very strong that I can tie a cloth to make a swing! Full of possibilities, up to creativity - put a blanket over to make a tent! Love the quick delivery and installation by Kids Haven! Thanks!

J. G.

Have been searching for a good quality and suitable toddler bed at reasonable price and found it in Kids Haven. Went to look around their showroom and there is a surprisingly wide range of kids furniture. You can definitely find what you need right here.

G. S. C.

Winnie has been a fantastic help, and the staff in general are very patient and helpful, not pushy and providing a lot of alternative ideas on the best beds combination for our kids given our long list of criteria and restrictions. The beds look great and seem to be of great quality. The kids are so pumped to get their new beds, and I’m secretly excited too. Haha

C. J.

We are happy to come across Kids Haven when we were looking to get a bunk bed for our kids. They have a wide range of children furniture and accessories and these make it easier for us to find a suitable bed. The staff are helpful especially Li Jie that helped us to answer some of our questions on the built and material of the bed as well as options available.

B. C.

This place is indeed a kids’ haven, showcasing many possibilities for any family with young children. Maxtrix beds are modular and extremely versatile, with the combinations only limited by your preferences. The sales staff are very knowledgeable with their products, and helpful in understanding our needs before suggesting solutions.

W. Y. K.

Sales representative from Whatsapp was really attentive and helpful with the bed recommendation. Pictures for multiple setup of the bed was given to assist with the bed selection process as well. Thanks!

A. P.

Excellent range of different kids furniture! Lots of products on display to enable you to get a feel for the furniture before buying. The staff are patient with all your queries. They are the sole distributors for many brands in Singapore.

M. N.

Sales person is friendly. Even we are buying only a small item (book shelves), she is still very helpful and patience with product recommendation and updates. Will surely come back for bigger items again for my kids!

G. J.

Impressed by the vast designs and varieties KidsHaven have to offer! Sales personnel is very patience and offer many alternatives and suggestions for us to consider, especially when me and my wife are stuck and unsure of what we can get for the best for our children.

i. s.

The experience and assistance at the outlet was friendly and positive. Recommendations of the sales personnel were helpful in ensuring we make the right decision. Products were innovative and child friendly. Prices were also reasonably priced.

J. S.

We bought this beautiful house bed from Kidshaven and we love it. So cozy and cute and easy to make personalised. We love to read bedtime stories and cuddle up with lots of pillows and turn on the fairy lights. The perfect bed for a toddler

K. S.

The Cilek Natura baby collection’s quality, built and finishing, feels good and sturdy! The service crew at the show room is very attentive and quick to respond to our questions. Good products + good service!

m. h.

I went to Kids Haven to get a bed and mattress for my son. The showroom has a variety of collections. Winie the sales executive goes above and beyond to support and assist with my queries. Highly recommended!

B. A.

Went on thurs to purchase a bed for my son who have been slping in a cot for 2 years! Winnie patiently advise which bed she thinks is suitable for the “first” bed and i just love how homely the area was! And i received my bed today! Cant wait for my little one to see it!

K. H. O.

Have been eyeing on Cilek Natura Baby SI Baby Convertible Cot for months. Finally went down to look at the actual product and bought it. The staff is very friendly in explaining the details. Can't wait to use it when baby arrives.

J. L.

Nice experience shopping at their showroom. The beds are sturdy. Colour choices are great ! Good sales services. Truly kids heaven !

J. A.

Manage to chance upon this place through a search. The prices here are slightly better than those we found at other places. Love the showroom as well. Only concern would be the lack of parking spaces at the compound.

E. L.

Very helpful and friendly staff that shared ideas and opinion for kids room. Showroom is great and the quality of the furnitures are better too!

K. J.

If you are looking for good variety of kids furniture, this may be a furniture shop which you may want to consider. Sales person Dayana is also friendly and helpful in answering our queries:)