Reviews of Home Instead Singapore. (Hospital) - Singapore (Singapore).

Home Instead Singapore

7 Customer reviews

3 User comments

Hospital

Home health care service

Nursing agency

Senior Citizens Care Service

469 Joo Chiat Rd, Singapore 427679

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Information about Home Instead Singapore (Hospital - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Home Instead Singapore

M.

We were very grateful for Home Instead team who helped us when we were in need for caregiver service. My mom needed to go for daily radiation for period of 3 weeks, which was difficult for us as working couple. With Irene's help in assigning a daily caregiver who came to pick up my mom, brought her to hospital, waited for her session and brought her home, it was such a huge relief. Knowing she was in safe hand with updates when my mom had reached home, we were very grateful. Even the protocol was quite strict, by making sure caregiver met my mom in her house for pick up and waited until she entered her house. Invoicing of the service and any related transport was done meticulously by Irene and we never had any dispute. Once again, thank you to Irene, Berenice and Natasha for taking good care of my mom. We will definitely rely on Home Instead for future assistance.

S. T.

Got in touch with Reuben from Home Instead for the caregiving services for my sister. I appreciate that communications are personalised, prompt, and human-to human. In order to fit our needs, Reuben had to reschedule the roster of his caregivers, which I am extremely grateful and thankful for. Unfortunately, despite all Reuben had done for us, we ultimately did not utilize the services he had arranged, due to my sister's untimely passing. Special thanks to Berenice (the contracted caregiver) and Jamaliyah (the nurse) who stayed on with me on the day I was told my sister would not make it past the weekend. They offered much comfort and companionship during a very difficult time. I wholeheartedly recommend Home Instead for their reliable, well-coordinated, and personalised services.

J. T.

The team is responsive and professional. They also strive for quality and always deliver with excellent services. I like the personal touch and assignment of caregiver which caters to our needs. The team regularly update us on my grandmother's condition even though she was under the care of few caregivers. I highly recommend Home Instead to those who are in need of caregiver.

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