Reviews of 𝗖𝗔 𝗜𝗡𝗦𝗨𝗥𝗔𝗡𝗖𝗘 𝗕𝗬 𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗜𝗔𝗟 𝗔𝗚𝗘𝗡𝗖𝗬 - #1 𝗠𝗼𝘁𝗼𝗿 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲. (Insurance Agency) - Singapore (Singapore).

𝗖𝗔 𝗜𝗡𝗦𝗨𝗥𝗔𝗡𝗖𝗘 𝗕𝗬 𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗜𝗔𝗟 𝗔𝗚𝗘𝗡𝗖𝗬 - #1 𝗠𝗼𝘁𝗼𝗿 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

353 Customer reviews

91 User comments

Insurance Agency

Insurance agency

163 Geylang Rd, #02-01 The GrandPlus, Singapore 389240

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Information about 𝗖𝗔 𝗜𝗡𝗦𝗨𝗥𝗔𝗡𝗖𝗘 𝗕𝗬 𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗜𝗔𝗟 𝗔𝗚𝗘𝗡𝗖𝗬 - #1 𝗠𝗼𝘁𝗼𝗿 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 (Insurance Agency - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Opening hours for 𝗖𝗔 𝗜𝗡𝗦𝗨𝗥𝗔𝗡𝗖𝗘 𝗕𝗬 𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗜𝗔𝗟 𝗔𝗚𝗘𝗡𝗖𝗬 - #1 𝗠𝗼𝘁𝗼𝗿 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

Reviews of 𝗖𝗔 𝗜𝗡𝗦𝗨𝗥𝗔𝗡𝗖𝗘 𝗕𝗬 𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗜𝗔𝗟 𝗔𝗚𝗘𝗡𝗖𝗬 - #1 𝗠𝗼𝘁𝗼𝗿 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

A. T.

Justin is very helpful and honest when helping me to compare and quote my car insurance. Managed to the best deal with the lowest price in the market. Definitely will support and look for him again in future for my other cars! Thank you

Y. T. W.

I wanted to commend Justin who was your incredibly helpful in renewing my motorbike insurance. His assistance made the whole process smooth and stress-free. Thanks to Justin for his outstanding support. It’s great to know your company has such dedicated people.

A.

I am extremely pleased with the service provided by my agent, Justin. From the very beginning, he has been incredibly helpful and friendly. He quoted the insurance for my car at the best rate possible, and just when I thought it couldn't get any better, he went above and beyond to secure NCD for me as well. Justin's dedication and commitment to his clients are truly commendable. If you're looking for an agent who will go all out to get you the best deal and provide outstanding service, I highly recommend Justin. Thank you, Justin, for your exceptional support!!

W. N.

Very pleasant experience in getting my car insurance! Justin was very helpful and efficient throughout the process. He will compare price with other company and quote me good price! Superb service Very good support and good knowledge for insurance. Would definitely recommend him !

K. L.

Thank you for being with me for all my insurance matters whenever I needed. Your staff are great for always being there forwarding and working with our insurance coverage looking into our concerns. You guys are the best. Thanks for your often prompt replies and for being the only insurance agent that actually gave us great lead time.

G. T.

Justin is the one that is handling my vehicle insurance. He is friendly and helpful. He gave informative advices, so that I could make a better decision on the insurance purchase.

F. N.

Recommended agency for all your vehicle insurance needs, Justin was able to get everything done for me within such a short period of time and getting the best price. Thanks for the efficient and amazing service bro 🙏🏻

J. I.

Justin is really helpful and patient with explaining things to me. He also helps me find the best deal out there. Even tho he's busy, he always makes time to reply me promptly. Thank you Justin!

K. T.

Shout out to Justin. Very supportive and willing to go all way out to get the best deal for your vehicle insurance. Anybody wanna renew insurance should not hesitate to look for him.

R. C.

I would like to commend Justin. Justin provided exceptional service. His personalized approach ensured I got the best coverage tailored to my needs. He was responsive, knowledgeable, and professional throughout the process, addressing all my questions with clarity. Justin's ongoing support demonstrates his commitment to client satisfaction. Justin's commitment to client satisfaction is evident in his 24/7 availability for queries. I highly recommend Justin for anyone seeking reliable motor insurance assistance.

N. M.

Justin from Commercial Agency Pte Ltd was fantastic! He was knowledgeable, responsive, and made the insurance process easy. Highly recommend his services. Thank you, Justin!

R. W.

Thank you Justin for your assistance. Justin helped me to settle my car insurance on the same day and gave me the best rate. Highly recommend Justin.

C. Y.

Renewed my vehicle insurance with Justin. He has always been very helpful and prompt with his response. Appreciate it!

c. s.

My insurance agent, Justin has been super helpful with regards to my policy. He has always ensured that my enquires has been answered. He displace remarkable professionalism in his field of work.

K. S.

I have just renewed my motorcycle insurance first time with MSIG and Shannon have assisted me promptly and swiftly. Good job.

C. K.

Justin was extremely helpful in explaining all the policies. he was very friendly and really looking to help, not pushing the most premium policies but looking out for my needs and concerns. thank you!

A. Q.

Was recommended to Justin for my bike insurance renewal. Very good qoute as compared to market and responsive service.

k. b.

I’m a dealer myself and I’ve been working closely with CA insurance for sometime. Overall it’s always a pleasant experience with the best quotes I can ever find. Justin is super quick in his replies and super efficient. He even goes the extra mile to activate insurance during the weekends or at midnight! Strongly recommend!

N. F.

Shannon has been great in providing assistance also swift in providing it. Im satisfied w her, also MSIG. Great experience. Worth. No regret that's for sure! 🙌

N. A. K.

Very good in introducing policy.. super nice person Justin. Very helpful in many ways. I Recommended to those who need insurance. It was a great experience. Thank you Justin. God blessed.

M. N.

Appreciate Justin for his excellent work ethic, his dedication to ensures individuals have the protection they need on the road is truly commendable, offering tailored solutions that suit each unique situation. Keep up the fantastic work Justin.

W. W.

Justin went the extra mile and called to explain about insurance policy even though he was on annual leave. He is very knowledgeable and knows his products very well - gave me good advise and provided the best solution for my case. What impressed me is that he expedited the NCD transfer and insurance within one working day which usually takes a few days for approval. Not often will you come across this kind of service level and professionalism. Highly recommended and will definitely support him again.

F. M.

I’m so lucky to have cross path with Justin. I was looking to buy motorbike insurance which covers for food delivery and as usual will look for quotation online from various insurance company. As expected, the prices are expensive because of the food delivery/commercial add on. Luckily I call up M**G and they referred an agency where I met Justin. He gave me a quotation that is unbelievable. It was so cheap that I didn’t look for others and immediately proceed. Transaction was super smooth and easy. Didn’t even need to go down anywhere. Also to add on, I call him after office hours and he was even able to help me. Really appreciate and thankful for Justin. From now on, any insurance related to vehicle I definitely look for him. I have recommended my family to look for him if they want to renew vehicle insurance. Definitely one of best agent I’ve ever met who knows his stuff and goes beyond. Thank you again Justin for the great service 👍🏻 You really save me so much $$$ !!

c. k.

I am writing to express my utmost satisfaction with the exceptional service provided by Justin, my insurance agent. Throughout my interactions with him, Justin has consistently demonstrated professionalism, knowledge, and a genuine commitment to ensuring my insurance needs are met. From the very beginning, Justin took the time to thoroughly understand my requirements and provided me with a range of suitable options tailored to my specific needs. His expertise and attention to detail were evident as he patiently explained the intricacies of each policy, ensuring that I had a clear understanding of the coverage and benefits. What truly sets Justin apart is his exceptional customer service. He has always been prompt in responding to my inquiries, addressing any concerns I may have had, and going above and beyond to provide me with the necessary support. His friendly and approachable demeanor made the entire process seamless and stress-free. I would like to commend Justin for his professionalism, dedication, and outstanding customer service. He is a true asset to your organization, and I am grateful to have him as my insurance agent. I have no hesitation in recommending him to friends, family, and colleagues who may be in need of insurance services. Once again, I would like to express my sincere appreciation for Justin's exemplary service. Please extend my gratitude to him for his exceptional work. I look forward to continuing my relationship with your company and Justin as my trusted insurance agent.

H. N.

Had Justin settle my insurance needs for my motorcycles recently, was very convenient. Highly recommended. He provided me with good options for my picking and sent over my policy within the hour. Thanks again Justin! 👍🏼

M. C.

Just renewed my insurance with Commercial Agency for the third time, and I'm impressed once again. Justin's attentive support, especially after my recent accident, and fair renewal pricing makes me feel so comfortable. This is an Agency that cares for their customer. Value for service!

T. A.

Has been following Commercial Agency for 10 over years, been engaging them for all my bikes and cars. Thanks to Shannon and Philip for their great services. Highly recommended.

y. y.

I am feeling thankful to Justin for being such a good listener and he is trying his level best to help a customer like myself about getting an affordable insurance premium. I will definitely engage the service from Commercial Agency for my motor insurance policy in the near future.

M. Y.

Many thanks to Justin for providing the most comfortable and pleasant transaction for my motor insurance. Justin is very knowledgable in his field and provides top notch customer service and swift replies even after working hours. Highly recommended for sure 🤙🏼

A. t.

Shout out to the Team at CA for assisting my urgent request at such late hour. In dept explanation was made clear to let me better understand what my policy covers. 10/10

L. S.

I would like to compliment Justin for his professionalism in handling my car insurance He will compare prices with other insurance agencies and give me a good offer Thank you, Justin

A. A.

Quick process! very detailed in helping with my bike insurance. Got it done in hours!

R. R.

When in doubt- talk to Justin! I’ve been a CA customer for maybe 9 years, and more recently, i started looking at new insurers because they had an online portal. I felt things at CA were manual and slow if we have to go the CA office. Today all that changed, CA is innovating itself by having better people and starting new processes! I got referred to Justin 1 day. He gave me a call and suddenly I get a huge wave of change. It was fast, the tempo was great, we both had an understanding over couple of mins because he is so so clear and calm. We spoke, traded WhatsApp, agreed on a great quote, and I understood the terms was super fast because he explained it well. Speaking to Justin much much faster and personal vs if I trusted an online insurer) He saved a customer. And I really appreciate the time and effort he took to speak with me and he turned my perception of CA. Hope he doesn’t get too busy! (But note to readers: help yourself too- it helps Justin if u provide clear details information on 1 message)

t.

Very pleasant experience in getting my car insurance! Justin was very helpful and efficient throughout the process. Would definitely recommend him !

Y. S.

Returning customer under Justin Jay Lau! Number 1 reason why I always choose Justin is because of his expertise in the industry, he never upsells and always gives me various options, opinions and most importantly what I only need. Not to forget his very prompt replies and top notch services. I’ll always recommend friends and family to Justin! Well done!

L. Z.

One of the best agency to deal with. People at here are full of love and gratitude. Insurance policy are always swift yet precise. Thank you for taking care of my insurance portfolio. Two thumbs up !

w. l. n.

Engaged justin to get 3 of my vehicle insurance quote and done for. I must say, the experience was nothing short of outstanding. From start to finish, the level of professionalism, expertise, and attention to detail was truly impressive. Highly recommended

A. A.

Was great dealing with y’all thank you so much guys. A special mention to Justin, His customer service is second to none I would say. Within hours he got everything done. I was completely impressed with his professionalism and ethics! It’s a pleasure knowing y’all, fantastic experience.

h.

Had Justin attended for my Motorcycle Insurance renewal. He is very professional and efficient. Highly recommended to contact him if you are renewing or getting one!

L. R.

Been doing my renewals of bike insurance with justin for years, super steady and easy going, wouldnt choose any other, they getbit done quick and prices are worth every penny. Thank you justin and MSIG…to the upcoming years ahead!

j. l.

I recently had to make a travel insurance claim, and although there was a slight delay in processing, Justin from CA was always there to provide me with updates and keep me informed. His prompt and informative communication made me feel valued as a customer. Excellent service and attention to detail. What you pay is what you get i guess.

I. B.

Justin Jay Lau was very helpful and swift in helping me sign up for my car insurance. Overall superb service. I am so satisfied.

A. N.

He is knowledgeable in his fields. Direct to the point to what customers needs. Recommends the best and adequate insurance plan. Polite and sincere. For your info I had already refer you to a few of my business friends. Thank you Justin for your nice work. 👍

C. K. H.

Great service! Very knowledgeable, responsive and professional. Thank you Justin!

C. S. K.

Justin is definitely the go-to agent for vehicle insurance. He recommends very cost effective plans that client requires and is always ready to provide assistance and his professional advises. Highly recommended agent!

M. R.

Shout-out to Mr Justin Lau. I requested for my insurance extension to match with my road tax. Communication via WhatsApp. Extremely seamless, fast and efficient. Not much questions ask. All done within 15 mins and I received my quotation. Highly Recommended!

J. C.

Smooth and pleasant team to work with. Very responsive and accommodating. Highly recommended!

A. M.

I’ve gotten my insurance with them since my first bike till now. almost 5 years or more. they have taken care of it well. their service is brilliant. and Justin now helped me with my car insurance too. highly recommend them.

H. H.

Justin have been exemplary as the sales rep for Commercial Agency Pte Ltd. He never fails to answer any queries relating to all my vehicles’ insurance matters and has been super efficient. He is contactable at all times and has been my go-to guy ever since! My one-stop solution for all my insurance needs. Highly recommend!

B. E. G.

I am very pleased with Justin's customer services. He was able to give me a lower quotation upon my renewal when i thought my current policy is already the lowest it can go. Looking forward to the next renewal with CA.

T. L.

Justin was helpful in my enquiries and even provided solutions. Thanks for the assistance

y. y.

Superb service Very good support and good knowledge for insurance. Justin is my go-to guy for insurance advise and quote. Very hardworking guy.

K.

Justin is very responsive. Addressed my concerns and prepared all necessary document for my policy renewal within the hour when i contacted him. Much appreciation.

i. w.

Justin is fantastic. He provides excellent, fast insurance quotations. Response very positively. Last but not least customer service is top notch with good positive attitude

S. K.

Justin delivered great customer service. He has been really reliable and efficient with his work to assist me on my motor insurance inquiries. Will definitely recommend

Z.

Cheapest insurance and best service ! Trustworthy despite the low price!

K. Y.

Highly recommend CA for any Car Insurance, came across them thru a friend. Staff was patient and even did my insurance after office hours. Well done!

s. c.

Thank you Justin, super responsive and very clear and patient in the explaining all the details that I’m unsure of. Hope to work with you long term!

L. D.

Great help from Justin n staffs for my insurance policy. Super friendly, fast and effective.Thank u.

B. N.

Second year with Commercial Agency. Justin offered to do the processing offline which saved me a trip there. Transaction was smooth. Great customer service.

J. T. L.

Justin is very helpful and friendly! Great customer service experience as well! Recommend to work with him!

s. k.

just renewed my motorcycle insurance, justin is very helpful and steadfast in guiding me with the process and answering all of my enquiries 👍🏻

T. T.

Trusted and very fast response. Good services. Thank you MSIG colleague specially Shannon 🤗🤗

S. S.

Was assisted by Justin. Very friendly, quick and efficient. Would recommend him to others with insurance related matters

C. T.

Very pleased with Justin's customer services. He always give me the best quotations! Highly recommend!

P. k. C.

Would like to thanks Justine from Commercial Agent Pte Ltd for providing us with such a professional service gotten my travel insurance from them and will definitely be back again in future .

J. Y.

Renewal my dad insurance thru Justin, his reposne and asssistance is fast and efficient. Thank you

R. M.

Best bike pricing in town!

Y. A.

I appreciate Justin in assist me to renew my bike insurance..and explain me every detail and renew for me immediately.Trusted agent

B. C.

I'd like to give a shout-out to Justin who are very helpful & responsive to my inquiries. He's very patient in clearing all my doubts even when I asked obvious question.

V. N.

Very responsive agent.Answered all my questions patiently.This is my first time dealing with agent,would say it was a pleasant experience and was very satisfied with the service.

N. N.

Been with CA since my first bike more than a decade ago. Prompt and good service rendered as always.

S. S.

I have never been served so efficiently especially with matters of insurance. Will always stick to MSIG. Thanks so much Justin.

J. W.

Justin is friendly and performs his work very effectively & fast action. Thanks!

R. M.

Fast respond ,reply and process of insurance . Thanks to Justin. Recommended for insurance matter etc..👍🏽👍🏽👍🏽

v. s.

Without wasting my time they understand my requirements and resolved in case next minute. Best

N. N.

With Justin Great guy. A helpfull person. Service with a Smile. Thanks Bro

A. A.

Thank you to Justin for rendering a prompt, smooth and execllent service. Appreciate it much. 👍👍

M. R. B. A.

A seamless experience whenever I renew my insurance. Fuss-free!

A.

Justin is really good at focusing on what customers need and require

T. Y.

Definitely one of the best service, thank u Justin 😎

T. M. H. F.

Good service & fast response to my request.

K. D.

Good responding and friendly service.

w. J.

Good service

C. Y.

5-star service, very patient explanation & informing you of the situation and questions you need to know. The price is also very reasonable! Recommend++

C. K. C.

Fast service, very good attitude, thank you👍🏻👍🏻👍🏻

k. k.

Well, good service, old friend. There is no hand tail. 10/10

R. H.

A. K.

R. A.

C. Z.

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