Reviews of Oriental Remedies Clinic (Upper Thomson). (Organic Food Store) - Singapore (Singapore).

Oriental Remedies Clinic (Upper Thomson)

198 Customer reviews

67 User comments

Organic food store

Chinese Physician Clinic

200 Upper Thomson Road 01-10, Thomson Imperial Court, 574424

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Information about Oriental Remedies Clinic (Upper Thomson) (Organic food store - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Oriental Remedies Clinic (Upper Thomson)

A. N.

I recently visited the clinic to treat a stiff neck, and I had an exceptional experience. Physician Ang was incredibly attentive and took the time to thoroughly examine my condition. She provided a combination of treatments, including cupping, acupuncture, and cell pro therapy, which significantly relieved my neck pain. The results have been remarkable! The staff at the clinic were also very helpful, guiding me through each step of the process and ensuring that everything went smoothly. The environment was welcoming and comfortable, making the entire experience pleasant. I highly recommend this clinic to anyone seeking professional and effective treatment. Their expertise and care made all the difference for me.

W. H.

I wanted to heal my Eczema and stop using steroid creams. Luckily my friend recommended me to Physician Chen and my eczema healed within less than a month! My condition is actually not very serious but I have stubborn eczema and it takes a long time to heal. After seeking treatment with Physician Chen, my eczema got better fast and I’m super satisfied with the results. Physician Chen and the reception staff are very friendly too! Highly recommended

J.

Having Bell Palsy condition and looking for a treatment. Just when I ask around my relatives and her friend happen to know Physician Leong that have done treatment for many conditions, one of it being Bell Palsy. Physician Leong had done Acupuncture + CPT for me for 2months+ which help recover my condition much faster. She listen to me and ask how was I feeling every time I visited, I really appreciate her treatment. The Clinic Environment is amazing as well. Its vibes make me want to visit despite the treatment hurt a little every visit 😂. The Staff is very kind & friendly they always welcome their patients. Jenn & Banu help me every time I visit and I love both their services. For those who want to visit is a bit ex but is definitely worth it for the treatment. 😉

K. A.

Came here after a quick google search and was seen by Physician Jasmine who was really patient and thorough. So glad she speaks good English so I can understand better. Had a back sprain and after a session of acupuncture and cupping plus some herbal meds in convenient sachet form, the pain was gone in a couple of days. Really thankful! Staff were efficient in attending to me and flexible in adjusting my schedule.

G. O.

I visited them for my eczema, Physician Ang treated me with acupuncture and blood letting with ELT sessions. My eczema has went down a little and hope to improve more with the ELT sessions. The staffs are also very friendly and helpful -Shi Yun.

W. L.

I visited the clinic to treat my ankle sprain. I was attended by Physician Ang, who aided me on a speedy recovery with just a few sessions of acupuncture and some medication. I would commend the staff here for the professionalism.

J. J.

Great treatment by Physician Poh!! Was there 1 hour after I sprained my ankle, served by a very nice lady at reception who even offered me a drink considering the hot weather. Therafter Physician Poh did a thorough analysis of my injury, before offering acupuncture to aid my pain points, checking on my comfort level along the way. Clinic with great atmosphere, non pushy staff for packages, and last but not least, meticulous physician who will answer every question you have with regards to your injury or pain point! Thanks Physician Poh!

d. l.

Have previously eczema flared up for a month and decided to come seek medical advice here after it worsens and failing to get the condition in control. Called up, made an appointment and was attended to by physician Kerry Chen. She was extremely amicable and listened to your issues and concern throughout. After which she explained my diagnosis and things to take note of which will speed up my recovery. Did a negative ion treatment thereafter, consumed the medication prescribed and cream applied to ease the itch tremendously. After just 2 weeks through the treatment I felt the condition improved closed to 70-80% and am extremely grateful to her in easing my condition and will diligently complete the process to recovery nearing. Thank you!

D. T.

I came to OR to treat my aching left shoulder and my Eczema. My treatment started in January 2024 and in 6mths my 2 ailment had improved considerably. Therapist Kenji Sim did an excellent job with the ELT all the time explaining on what she was doing. Physician Julie Low did acupuncture on my shoulder and other discomforts she too was excellent very informative on the job she did on me. Banu the consultant and most of the staff on the front desk were friendly and helpful. I would certainly recommend OR to my friends and family. Many Thanks Dayan Thayagarajan

J. J.

Enzymatic issues. Phy Sun very patient explaining what usually causes and what food to avoid, recommended few option of treatment. I went for oral medication and after 3 months saw improvement. Thank so much. Front desk staff are also very friendly and helpful.

p. l. t.

Saw Phy Kelly for my daughter's ezcema. The treatment (TCM meds) recommended by Phy Kelly really helped and regulate her condition very much as she can sleep much better. The clinic environment is very soothing (background music is played). The staff Banu is very friendly in explaining the package in a detailed manner. Overall loved the environment at Thomson branch.

P. V.

I started to get treatment from Phy Leong for my Fertility Journey. She is very knowledgeable and experienced and explains things very clearly. I got the CPT, acupunture and Moxi treatments on a weekly basis. This helped in my overall health and paved the way for a better fertility path for me. Thankful for the guidance and advice from Phy Leong

P. C. N.

I highly recommend Oriental Remedies Upper Thomson. The staff were friendly and attentive, environment was clean and stress-free. I was struggling with severe eczema on both hands and had seen a dermatologist 3 times without relief from prescribed steroids. However, after just one visit with Physician Chen and a session of negative ion treatment, the itch and pain subsided significantly. Physician Chen’s patience and dedication in understanding my condition were commendable. I’m incredibly grateful to Physician Chen for the effective treatment.

G. S.

I have been seeing Physician Eileen Lim for more than a month for weekly/fortnightly sessions. I had shoulder and neck pain which led to headache and it affected my sleep. Physician Eileen was very detailed in the diagnosis and I have been having regular acupuncture sessions and medicine. After the first session, my shoulder and neck pain were gone and my headache too! She also prescribed medicine to balance my Yin and Yang due to peri menopausal conditions. With regular acupuncture sessions, my health has improved tremendously thanks to Physician Eileen. The staff at the clinic are friendly and helpful, and the environment is clean and peaceful. Highly recommended!

L. T.

I initially brought my son and daughter to see Physician Ang Jing Yu for cough and sinus issues. She demonstrated great patience in understanding their condition and provided effective treatment. My children feel comfortable and relaxed in her presence, to the point where they willingly agreed to receive Chinese massage therapy from her. Thanks to her care, both my children are now much healthier and experience lesser illnesses. Impressed by her expertise, my husband also sought her help for his sinus-related headaches. Just after two sessions of acupuncture with her, he experienced significant relief. Physician Ang's ability to understand and address our complex health issues is truly remarkable. We have been loyal patients since her time at another TCM center and have continued to follow her to her current practice. I highly recommend her to anyone seeking exceptional care.

C. C.

My son had a minor wrist injury and was treated by physician Eileen. He got better in one session with a massage. She was friendly and helpful. Clinic is clean and comfortable.

K. W.

I went to Oriental Remedies seeking relief for my ongoing back pain. Physician Chen provided me with a personalized treatment plan and suggested minor lifestyle changes such as avoiding spicy foods and cold drinks. After a month of treatment, my back pain gradually subsided.

y. l.

I visited here because of my backache. I had a little concern since this is the first time to have a TCM treatment in Singapore. However with professional treatment from Phys Chen and staff , everything goes well, which means I’m fully recovered with acupuncture and cupping and I’m ready to be back to my normal life. If anyone needs TCM with specialized team in a nice facility,I definitely recommend this place.

d. t.

I am very pleased with my treatment at Oriental Remedies for elbow joint pain, excessive phlegm and sinuses. Physician Julie Low is a nice humble lady, very professional and knows her work well. Highly recommended.

E. S.

I've been battling with persistent cough and flu. My usual routine is to go to the western clinic, but the meds didn't work out for me frequently, so I decided to see Physician Leong here. The herbal drinks made me feel so much better overall, and my appointments with her are consistent to ensure that I'm strengthening my health and my immunity system, as I'm easily prone to flu and cold especially. The receptionist and staff here are always warm and kind. Love the ambience here. Thank you, Physician Leong and the team 💚

K. Y.

Have been suffering from ezcema for years and have been countless doctors but my ezcema still stays. I googled for TCM treatment and found out about Oriental Remedies and decided to give it a try. Physician Kelly has been very patient and always listens and try to figure out the root cause to my flare ups. Together with the herbal medication, ELT and neg ion, I have seen significant improvement in my condition within 6 months. Suann my ELT therapist have been great and Banu is always the friendly front desk that greets everyone politely. Enviroment is super good and healing for me. Thumbs up for everything!

G. W.

Been consulting phy Chen, after 1-2 my skin rashes is gone! Pior to that, I was consulting western dr and taking antihistamines and steroid cream but the rashes didn’t go away for 2 weeks!

W. O. L.

Physician Leong Weizhen is my go to at Oreintal Remedies. I have been seeing her for almost 2 years, starting with sports related issues and now for my perimenopause symptoms and overall well-being. Her expertise, attentiveness and patience dealing and looking into my well - being is something that I really am appreciative. Overall, I love Oriental Remedies professionalism, effectiveness, attentiveness, and I am definitely overly satisfied with the service received.

J. G.

I saw Physician Leong for a few medical issues including my low energy levels, and she identified the underlying causes immediately - low immunity, and too much heat and dampness in the body. The herbs were tailored to my body each consultation and together with lifestyle changes, my bodily symptoms have improved and I feel much better! The staff there are friendly and very responsive as well, thanks Banu!

Z.

Physician Ang and Customer service staff Amirah are very friendly and approachable ! Was here to seek treatment for my gastric issues and gotten better from the medication presribed.

N. T. S.

Seek treatment(acupuncture) at Oriental Remedies in 2021. I had a bad fall and was diagnosed with DVT and due to stenting I cant bend my leg. Physician Low is amazing! She is patient and able to address my concerns at every visits.Thanks to her now I am able to resume my briskwalking,jogging and cycling.Counter staffs are super friendly.Banu is my favourite girl🫶 And I am still seeing Physician Low for other ailments too

S. V.

I’ve been seeing Physician Jiao and doing ELT and negative ion therapy sessions with Therapists Su Ann and Kenji for about 6 months now. Everything combined together has done tremendous things for my overall health. I came in with really chronic eczema, bad period symptoms monthly - mouth ulcers, severe dry mouth dehydration, acne - and just overall lethargy and lowness from the state of my physical and mental health. 4 months into treatment: after many continuous sessions every 2 weeks, I started to notice positive impacts from the treatment. My skin started getting better, my energy improved, I felt less brain fog, I noticed that my water retention improved significantly! I haven’t been using steroids since I started this treatment because I really don’t want to go down that route and things have been alright! The journey of healing has loads of up and down especially before it gets better for good. It is not cheap. I have invested a lot into getting better but it’s worth it. While I still have eczema, i am no longer super dehydrated and always needing to carry a bottle wherever I go because of never-ending thirst, i don’t have awful prolonged ulcers every month (now just 1-day ulcer at most), my hands and feet have stopped sweating so much -they sweat just a bit every now and then and I didn’t even go in thinking this was something to be fixed-, my hands don’t swell up uncomfortably due to water retention after a walk/ jog so badly anymore, I feel much better overall and am more thankful and alive now than I was before. All the people involved in my journey including staff Banu and Shahul are people who care about my well-being and genuinely want to see me get better. I look forward to seeing all of them and being treated here and am so glad that the treatments have been working slowly but thoughtfully. Thank you to each of you for being on this healing journey with me :)

A. H.

I haven’t gone to the Thomson branch for two weeks because I caught a really nasty bug. Was very surprised when I received a call from Physician Chen at the Thomson branch who wanted to check in to see if I was okay. I appreciated the check-in especially since I was feeling really down because I couldn’t seem to shake off the flu/cold after two weeks. She even gave me some advice over the phone! Amazing service. Kudos to Oriental Remedies 🙏🏽

B. M.

Oriental Remedies (Thomson) has a clean, comfy and welcoming atmosphere. As the newest outlet, the waiting time here is significantly less, and appointments are easier to secure. Aside from ease and convenience, I find Physician Foo very patient and meticulous. She delivers her treatment and explanation with proficiency and expertise. Glad to have found a TCM clinic with wonderful facilities and amenities, experienced physicians, and infused with modern technology. Definitely will recommend Oriental Remedies to my family and friends!

m. y.

Had a shoulder injury previously, was attended by Physician Chen. Did acupuncture and cupping, the pain was reduced drastically and my shoulder is feeling so much better. Would recommend this place for treatment, the staff there is professional and responsive. Thank you Physician Chen and Banu.

J. W. S. N.

Went to Oriental Remedies to manage my stomach issues and acid reflux. Was attended by Physician Jiao. She was very attentive to my medical conditions and explained key concepts of TCM and the treatment process. After the 1st session, I could see improvements in my condition. Subsequently, throughout the course of 2-3 months, there were significant improvements to my condition and I could feel my stomach issues almost 80-90% cured. Physician Jiao has been pretty accurate in her diagnosis and I would highly recommend her. The front desk staff were very professional in addressing to our scheduling needs and instructions. The location is different from the traditional TCM clinics and gives a very comfy environment.

w. l. c.

Visited Oriental remedies upper thomson branch for post partum aches and a particularly bad bout of carpal tunnel. Was attended to by physician Poh & was administered acupuncture treatment. Felt almost immediate relief and within 4 treatments all my aches and carpal tunnel pains were cured! Found the admin process very smooth- Mandy made sure my appointments were well arranged via WhatsApp! Highly recommend!

C. H. L.

I’ve been recommended by my friend to Oriental Remedies because I’ve been having hormonal and menstruation issues. She recommended me Physician Leong who’s been tremendously helpful with my health issue. It’s improved after a few sessions with her. Physician Leong is very friendly, assuring and patient. She’s well in English and Mandarin which is helpful as my Mandarin is not very good and the TCM jargons in Mandarin can be difficult to understand. Overall the clinic is very inviting and modern. The staffs are also very friendly and helpful. They are always very patient with my queries which I’m always very thankful for.

L. W.

Appreciate the great service provided by the staff of Oriental Remedies. Physician Jiao has helped me with my foot injury and improved my overall health by treating my condition with TCM and acupuncture. Therapist Kenji does my ELT treatments with comfort and care. Lastly, the convenience and ease of my appointments are possible with Staff Banu who makes bookings and follow up possible.

L. E.

This was my first exposure to TCM and I couldn’t have been more pleased with the level of care, professionalism, and overall positivity of the entire staff. Special thanks to Dr. Julie Low for her exceptional expertise!

C. T.

Started my ELT journey with Kenji in September-22 and all the pains and soreness were gone by now. Under Physician Leong attentive diagnosis, my coverall conditions has improved. Love the friendly staff at this branch, especially Banu who is forever cheerful whenever I popped into the clinic.

M. C.

I have visited Oriental Remedies at Upper Thomson and I know about this clinic throughout my niece’s recommendation. I enjoyed the services here and have been visiting since february. My condition was stiff shoulder and numbing on my left leg which caused pain, and Physician Lim mentioned that it is due to the nerve issues. I did a few sessions of acupuncture and took medication, and eventually saw an improvement in my daily movement. The environment here is very nice and the front counter staffs were very helpful as well. Will continue to visit here regularly and recommend whoever who is looking for good treatments to visit oriental remedies.

E. Y.

I have been coming back for ELT and negative ion therapy for a year since having issues after the jab, and find it helps to reduce the inflammation in the body and clear brain fog. Physician Ng is very knowledgeable and friendly, she listens and understands my concerns. I have had a great experience with Suann, my ELT therapist as well, during our sessions just chatting with her improves my health knowledge. It's always a relaxing time coming to Oriental Remedies. 🙏

G. S. Y.

Being seeing Phy Ng Mei Yun for overall general health and eczema. She is thorough and my general health has been improving. Also my husband and I did ELT and also negative ion. Overall we saw improvement in our health and immune system. Our therapists Su Ann and Shahil were very nice people and always put their client’s interest and health first. Very personal touch to their service. Kudos to the team at Upp Thomson outlet.

A. Y.

Condition : wrist sprain (sports injury) It is my 3rd sessions at ORG thomson, with physician Ms Jiao Dan Hua, I am impressed with the professionalism Ms Jiao, there is no sales pitch and it really focus on my personal well being and needs. She restore my confidence to continue TCM treatment. FYI I tried other TCM (MaKwang, Kang) before and experienced was not that great. Besides the professional physician, their customer fronting staff (in particular Mrs Banu) are friendly, polite and cheerful. Again I must add - no hard selling. This is my best TCM experience yet .thumbs up!

A. Y.

Excellent service marrying tech enhanced treatment with traditional TCM to improve my condition faster. Physicians are bilingual making communication easier with clear explanation of my condition and treatments available to treat me. The clinic is in a easy to find location and has a modern and calming ambience. Would recommend my friends visit to help their specific conditions.

S. H.

Visited for a backache and Physician Fu was professional and thorough. Tried acupuncture for the first time and felt a relief instantly. Environment is very pleasant as well. Was recommended ELT and Therapist Kenji is thorough and detailed with the post treatment report each time. Shahul is friendly as front desk receptionist as well.

V. A.

5/5 for everything - I frequent the Thomson outlet. Front desk people were super helpful and friendly, as were physicians & therapists, and the treatments were effective. Special shoutout to Su-ann and to the ELT sessions, they were very effective in the holistic approach to migraine relief. I'm no longer struggling with frequent migraines :) Wait times can be a little long sometimes, but the experience of the docs & therapists, as well as the location <super comfy and cosy space @ Thomson!> makes up for it. Thank you ORG!

S. L.

I came here to treat my right hand wrist issue. De quervain. I went to orthopaedic twice and had steroid to treat my pain. It only gave temporary relief. Friend of mine recommended to try Oriental Remedies. I am now undergoing treatment under physician Jiao. She is super good in assessing the problem holistically and providing treatment to address the root cause. I had 2 sessions of acupuncture so far and i feel 20-30%improvement already. As my condition is chronic , she also mentioned it may take time to get maximum relief. I an confident if will get better under the able hands of Physician Jiao. Thank you

J. S.

Condition: Neck/Shoulder pain Treatment: Acupuncture & Cupping Physician: Eileen Lim Staff & Environment: Great ambience and friendly staff! Came for 3 acupuncture sessions which really helped with pain relief

E. M.

I hv acute pain at my lower back. Went to see Jiao Dan Hua for acupuncture and I immediately felt relieved after the session. It was a miracle the pain went away the 2nd day. The clinic environment was also very conducive and clean. I am still coming back for holistic treatment.

L. Y.

Got to know this clinic by another eczema patient. This clinic is kinda advance, tcm with technology treatment like ELT and negative ion which is not commonly seen. I have chronic eczema for many years but Phy Foo diagnosed me eczema with psoriasis .. my psoriasis and eczema improved after 1.5mth.. Their staff Banu and therapist Kenji Phy Foo are very friendly ,warming and thoughtful for patient. Worth to go. Highly recommended..

P. K. C.

Interesting TCM with tech devices that helped to reduce my inflammation in the body. The physicians are well versed in their knowledge and able to explajn so that i know why my body has so much inflammation. Thank you Physician Leong for the sessions, Kenji for our ELT and also evelyn for helpjng me with my appointments. Highly recommend!

J. H.

Been going for an ELT session monthly since the opening of Thomson clinic and the results are significant. Physician Foo’s recommendation to start ELT and with Therapist Kenji’s advice monthly is invaluable. And Banu is always super helpful with making appointment reservations very easy. Thank you!

W. L.

I have pain and numbness on my fingers due to prolong period on the laptop. I sought treatment from physician Jiao Dan Hua. The environment was very pleasant and physician Jiao provided detailed explanation on the cause and also provided me the medication. A week after taking the medication, I am pleasantly surprised that my numbness has subsided. Kudos to physician Jiao!

M. L. K. P.

Here to seek advice for treatment to improve immunity. Physician Leong has been really helpful in pointing the right medication to use. Staffs are friendly and helpful too

M. L.

The best tcm I ever been too. English speaking physicians and staff which was very helpful for me. Resolved my long term chronic issue effectively so I didn't have to come back for too many sessions.will definitely go back to this modern clinic if I have any issues in future and also recommend to my frens cos the staff are very friendly too

L. T. T.

The treatment was effective for my condition. It was able to reduce my inflammation and remove the need to depend on steroid. Now I have more energy to do more than before the treatment.

J. T.

Shah and Physician lim has amazing service and guidance for my treatment on scoliosis. Would recommend.

N. P.

Best TCM in town. The therapists are so knowledgeable and the staffs are friendly too. Highly recommended.

A. C.

Had consultation here and was introduced to Physician Lim. He is an experienced, friendly and patient physician.

R. C.

Had a wonderful experience here. Shahul, kenji and Evelyn all very professional and nice.

O. T.

Great experience and good advices given by the Doctor!

F. T.

I came to see Dr. Liang in May. The Western medicine diagnosis was that the penis elbow needed physical therapy and steroid injections. Because I didn’t want to take injections, I chose to see Dr. Liang. After Dr. Liang’s acupuncture and traditional Chinese medicine treatment, I was able to recover about one. After time of treatment, my elbow has improved and I can lift some heavy objects. The clinic has an elegant environment, convenient transportation, and the clinic staff are also friendly and kind.

l. C.

A very high-quality clinic, I will definitely come again👍👍

y. k.

T. Z. x.

H. q. L.

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