Reviews of Edgeworks Solutions Pte Ltd | POS System Singapore. (Website Designer) - Singapore (Singapore).

Edgeworks Solutions Pte Ltd | POS System Singapore

253 Customer reviews

84 User comments

Website designer

Software company

Business to business service

2 Kallang Ave, #08-10 CT Hub, Singapore 339407

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Information about Edgeworks Solutions Pte Ltd | POS System Singapore (Website designer - Singapore, Singapore)

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This place has excellent reviews and demonstrates great customer service. Highly recommended!

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Reviews of Edgeworks Solutions Pte Ltd | POS System Singapore

C. B.

I’ve had the pleasure of working with the team, and I must say they are incredibly efficient. Whenever there's an issue with the system, they respond quickly and resolve it with minimal downtime. Jay has been assisting me for few times, and he’s been outstanding. He is patient, professional, and always ensures that I understand the steps being taken to fix any problems.His clear communication and proactive approach make him a pleasure to work with. Highly recommend their services!

D. T.

Great experience with Jay. He was incredibly helpful, patient, and professional. He responded quickly to all my questions and provided excellent support throughout. Highly recommend!

M. T.

Will like to give a shout-out for Kenny from deployment team for his exceptional patience in guiding me through the system. He had been helping me through all the amendments which I will like to make after the set-up been done. He went above and beyond following up and see through the process consistently till I'm satisfied with the set-up. Kudos to Kenny and job well done. Thank you for your professional services.

A. R.

Thank you so much team for always answering all my questions even super late at night already. I really do appreciate all your help most specially to Jay, Krystof, and Fachri . Thank you guys so much

L. Y. J.

We have a very good experience with the service at Edgeworks, special thanks to Mr Kenny from deployment team . He was very patient and responsed to us promptly.

A. s.

Had a pleasant experience with Kenny, the deployment engineer assigned to us. I had a lot of queries and specific requests for our POS Set up and he tried his best to accommodate to my requests. He is patient, friendly, prompt & efficient. Even when he is on MC, he tried his best to help. Still trying out the system. Hopefully it turns out great for us. Highly recommend Kenny as the deployment engineer.

T. C.

Have been using Edgeworks Solutions for over 6months now and I have to say the team here is extremely good. Whenever we encounter issues, their help is always rendered instantaneously. I needed assistance today and HUEY WEN & RON was there to ensure the issue was fixed although it took a longer time as the problem was complex. I am particularly impressed with Huey Wen who went above and beyond her duty. She completed the job, informed me to try again now and tmr morning as she will still monitor the issue to ensure everything runs as per norm while giving me the ticket number in case we need to go back to them again. Excellent! 👍🏻

M. Z.

Jay has been very helpful to attend our inquiries and pos challenges even beyond working hours. He is always approacheable and giving advise whenever we encounter problems. Kudos to Jay

J. L.

I had an outstanding experience with this Eric. His service is top-notch, and I couldn't be happier with the level of expertise he provided. I was facing some issues with the software and also requested additional function, and he swiftly identified and fixed the problems without any hassle.

p. c. l.

Kenny provides awesome n speedy service. He is able to troubleshoot clearly n fast. He resolve 2 problems in a single day Thank you, Kenny From Fun Toast (The Cliff)

Y. Y.

Bryant is very patient toward the deployment process. He will follow up closely with us about the status and also will help us settle all the problem whenever we face it. His response was fast and handle all the problem professionally. Thank you for the team to help us setting the system too !

e. g.

We have an awesome experience with the rate of setup capability and response from Kenny and his team during deployment. Their delivery is prompt and they answers to our on-site queries without fail. It's pleasant to work with them

M. Y.

I recently received support from Jay at Edgeworks and I couldn’t be happier with the service I received. Jay was quick to respond to my inquiry and provided clear and concise information that helped me resolve my issue. Their professionalism and friendly demeanor made the experience even better. I highly recommend Jay and Edgeworks for their excellent support.

T. H.

We are grateful for our Deployment Engineer help thoughout - Kenny, he has been very helpful and easy to work with. He acted fast when there was issues and was patient in explaining when we keep forgetting. Thank you Kenny. On Live day, a Saturday, we were also served by Kaisen from Support line. He was fast in resolving issues and that was important for us on a Saturday when traffic was high in the store. Thank you Kaisen

S. T.

IT support officer Jay is extremely helpful and patience. He responded to questions and help promptly with advice and guidance. He is responsible and rectify the issues I encountered with his good knowledge and professionalism. Jay is an good asset to Edgeworks Solutions. Well done Jay!

C. 8.

I am very pleased with prompt services provided by the Edgeworks Solutions Team of Engineers. Special thanks to Remote Support Engineers, Jay, Kai Sen, Fachri and Mike for attending to the issues we had and the team was very efficient in executing and solving the problem.

L. y. s.

Want to complement Jia Bao and Jay for assisting with my issue. He is able to troubleshoot clearly and fast.Good job by both of them.

V. Y.

Engineer Eric did a great job helping me with the system. Jackson from sales too. The only feedback I wish Edgeworks could help improve more are in customer service. Example we just took over the operation and we need a refresher meet up, simple training to re connect with the edgeworks brand. We are already using the system and wanted to purchase more printer, tablets. However no one willing to come or they want to charge us 300+ As a small business operator 300+ is a lot to us. And there are some operator that still prefer a face to face business meet up. Not just sent a link and ask us to figure our way out. I sincerely wish Edgeworks well and looking forward to work closely with you guys. Thank you for reading this.

C.

Deployment team is always wonderful, especially Kenny. He's patient in answering queries and always knowledgable enough to provide solutions. However, looking forward to improvement on support team.

H. C.

Mike is very responsive. He is quick in helping us solve our problems. Thank you for the amazing support.

P. P.

Thanks so much Edgework Auto support ERIC remote in to help fix the connect printer problem. He very fast & smart . Good job Eric. Thanks.

S. C.

Great experience with the team of Edgework. We began with Jackson who consulted us on the POS. We had questions on gov support and he helped us with it as well as running through with us to see what features is needed for our business. Next, we have Kenny who was the POS consultant who was fixing the POS front and backend with us and was able to help us with the things we want. Last but not least, we also have our CRM setup with Lit Bo, which we are still making some changes to it, and he have been helping us to achieve the things we want with Edgework system. Coming from a bad POS system, the difference in service and features available is astronomical. We are looking to set up our 2nd outlet and we definitely will put Edgework as our first choice to set it up as well as for our future businesses.

T. B.

Recent purchase from edgeworks. Excellent services from Alvin ( sales manager ). guide us well throughout the process. Bryant and his deployment teammates are always on the balls to resolve our problem. Worth every cents Good job guys. keep it up

T. Z. N.

Jay provided prompt/accurate and excellent service. Things are done within minutes, thus, minimise any disruption to my business.

F. C. K.

Thank you Eric for your kind assistance and support, and most importantly your patience. Fredrick Khoo on behalf of management and team of Café de Fred.

Q. Z.

The service from support officer Kai Sen and Jay are really best, knowledgeable and helpful to solve my question promptly. Appreciated with thanks!

A. W.

I had a printing issue with my barcode printer. Edgeworks employee Kai Sen helped me solve the problem quickly and at ease. Thank you very much for your help Kai Sen.

J. T.

We very satisfied support team Mr. Eric always deal with the problem promptly, and patiently explain how to operate and using their Edge Works POS system.

S. C.

Eric helped us to solve our POS issue in a flash with minimal fuss. He saved the day for us! Thank you!

B. K. L.

Support team is of most important and we see very good response from Ron and Jay, both were very helpful

A. C.

Mr Kenny is very responsive and friendly. He helped us on our POS connection with NETs terminals. 👍🏻👍🏻👍🏻

P. G. T.

Engineer Jay is very friendly and helpful. Excellent. Thank u very much.

T. K. T.

Mr. Eric responded very fast to the printer issue, and problem is solved immediately. Thank you for the good service provided.

儿.

Service is super nice and efficiency. Ron is willing to help. Very nice thank you👍🏻

F. T.

Fast and accurate diagnostic of problems to resolve. Good support from them. Special thanks to Eric for the fast response

颂.

Edgeworks support staff is helpful, managed to resolve POS issues within short period,thanks Jay

F. L.

I received assist by KAI SEN today . fast respond and solve my problem.

L. s.

Very thankful to Jay from Edgework, very patience with assisting our pos problem, from Boutique Rose of Sharon, International Plaza. 👍

E. T.

Great fast response & problem solved less than 10 minutes thank you so much

T. t. S.

Thank you so much when we needed help good service helpful staff😄😄😄

E. T.

Thank you Jay. support Engineer based in Indonesia Appreciate your help. Problem solve!

H. B.

Thank you Mr.Eric.. you have provided an excellent Service to DAV..

C.

Huey wen help us to solve a problem, quickly and good services .

H. A.

Thanks Eric for the immediate assistance and for being very accommodating! Good Job!

A. T.

Appreciate Eric's support and his prompt response for today.

M. T.

Serve by Kai Sen, he's patient and helpful to assist all my queries.

z. g.

Excellent service and fast solving! Thanks Huey wen! 👍

k. k.

Excellence and Fast response ! As I need to solve it fast 👍👍👍. Thanks to Eric for your help, Thank you ⭐️⭐️⭐️⭐️⭐️😊

j. m.

Huey Wen , very helpful, very friendly and fast doing a work .

B. K.

Excellent service. Highly recommended. Thanks

C. H. Y.

thx for Jay help, appreciate

H. o. K. C.

Excellent support from Jay.

F. -.

Excellent work! Thank you Eric!

D. L. T.

Eric customer service is prompt and efficient.

v. o.

Jay is very helpful in assisting to my query

S. T.

Jay was prompt and helpful

F. T.

Innovative solutions. Quick response. Friendly team

D. J.

POS support team is very efficiency.

B. R.

excellent service thumbs up!

A. G. (.

Many thanks to Kenny for assisting with these questions and being very helpful. The most important thing is that he is very patient and provides correct step-by-step guidance for people who are not familiar with POS. Thank you for your excellent service!

N. n.

La biaza cafe was helped by using the system, thank you

显.

Kenny has great service, answers all questions and is very friendly.

m. o.

The service is very good, friendly, and the work responds very quickly

a. J.

The action was solved very quickly, thank you Huey Wen

J. C.

A. M.

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j. t.

C. s.

Y. H.

F. M.

R. G.

A. R.

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